I've been a critical care RN for nearly 20 years. Recently a new nurse manager was hired. When some of us have gone to her with concerns or grievances, she gets very defensive and yells- almost screams at times- she does not let the person talk, and raises her voice louder and louder, and simply does not listen. This is creating very poor morale, as you can imagine. Some of us have 20+ years of experience, while others are relatively new and still learning. This manager has less than 10 years exp., and not in our speciality, she has never been in a management position until now. We feel it is not only disrespectful and demeaning to be treated this way, it is downright abusive. I've never encountered this in my career, and most of us just try to avoid her. She is much nicer to the staff with less experience, and it seems she is intimidated by professionals with more experience and knowledge than she has. She is an entirely different person when our director is around, and he does not see a problem. Talking to the director was met w/comments such as "You need to give her a chance". We all walk on eggshells around her. Short of losing all our experienced staff, are there any suggestions?
