No nurses on floor during report

Nurses Safety

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I've spoken with my nm regarding my concerns that no nurses are on the floor at shift change. I work 0630-1830. Third shift nurses leave at 0700, when the day shift comes in. Night shift tapes report. Day shift nurses then all go to the report room. No one is on the floor except aides and a unit secretary. Sometimes I'm the only aide. So that makes 2 people on the floor.

When I talked to the nm I said that since the nurses take turns getting report that those who are not listening to report on their patients can return to the floor until they are called. On more than one occassion I've had to call a code. No floor nurses showed up because where they listen to report there is no speaker for the intercom.

Oh, and report lasts from 0700-0815, often times longer. Does anyone else see a problem with this? Yes, the nurses are only a few feet away but like I said, they don't hear when codes are called.

Another bad example: last week had a pt with chest pain and an extensive cardiac history. Put on light and was complaining of severe chest, jaw and arm pain. I interrupted report to let a nurse know. Went back to get vitals. Pt is diaphoretic, soa, and moaning in pain. O2 sat @88%. I can't do anything. The nurse shows up 10 mins later - I kid you not, the pt timed it. In the span of 10 mins I tried to find another nurse but was scared to leave the pt if she became unresponsive. I couldn't find another nurse. I could have paged the NS but she was involved in a code in OB.

Report should never take this long. Obviously someone is either talking too long or giving redundant info that can be found on a kardex. You can read the kardex while you are taking report. Report from the offgoing shift should consist of what is pertinent for that pt for that shift. You do no need to read every piece of information written on a kardex. This is usually the reason I have found taped reports to be ridiculously long.

If the nurses are unsure of what they should be including in report, then they need education in priorities, time management, continuity of care and how to give a report.

And why in the world are nurses leaving before report is finished? That is totally inappropriate. If your unit wants to tape report, fine. But NO ONE should leave until the oncoming shift has listened to the tape and then had the opportunity to ask the off going shift if there are any updates/changes that occured between taping and listening to the tape. I have seen nurses that started taping report at 3 am. A lot can happen between 3 and 7 am!

IMO - the nurses on your unit are unprofessional by starting this practice and then allowing this to go on. They are asking for a lawsuit!

Specializes in Med/Surg.
Yeah, I don't know why the day shift nurses can't take turns listening to report. So the night shift nurses leave while the day shift nurses are in report, leaving no one on the floor. Great./quote]

Where I come from, this is called Patient Abandonment! At my facility, we give face-to-face hand off report. All of the oncoming staff (RNs and Aides) go to the report room. One at a time, the out-going RNs come and give us report on their patients. That way, there are always RNs on the floor.

Specializes in Med-Surg, Trauma, Ortho, Neuro, Cardiac.
I am wondering why report is still being taped. The new standard from the Joint Commission is a person-to-person verbal report with an opportunity to review the orders together so that the nurse coming on can ask questions. Are hospitals not abiding by this rule?

Agree. There's a big push with JCAHO to "hand off".

It's a very bad idea for nurses to be in a room listening to report and the night shift leaving.

The hospital I worked at during school, some of the units did group report, where the charge reported to all pts and all the next shift was in there, or it was a one on one between the nurses. There was ALWAYS a nurse on the floor! That is asking for something to happen.

Personally I think there should be a licensed person on the unit, available at all times.

Agree. There's a big push with JCAHO to "hand off".

It's a very bad idea for nurses to be in a room listening to report and the night shift leaving.

I'm stunned. Even if there is taped report, there MUST be time allowed afterward for any updates and questions.

JCAHO would have a field day with that place...

Specializes in L/D, and now Occupational Health.

Where I came from we had written report on mother baby unit that we read. The previous shift was required to stick around to answer questions and to tend to the patients until the oncomming shift was done. Thats why there is a 30min overlap in shift times 0700-1530, 1500-2330, 2300-0730. that way we got all 8 hours paid, 30 min. being taken out for lunch, and the floor is covered while report was going on.

In labor and Delivery where we only have 1 or 2 patients each we gave verbal face to face report, but there was still that 30 min overlap in shift times.

Over an hour for report?

I worked ICU last Sunday, came down to med surg for supplies at 0900 - they were still in report!!! That is just ridiculous. I knew they were in report because I had to go into the room to get the supplies. It's mostly the charge nurse and other nurses have complained about her lenghty report.

The nurses leaving took turns giving report and the nurses coming on all listened to report on all the patients. So, one nurse is giving report and the others are on the floor.

This seems simple to me . . .

Why do all the off-going nurses have to be in the same room at the same time? They don't need to hear report. They are leaving.

The off going nurses tape report around 0600 and their shift ends at 0700. BUT first shift nurse's shift starts at 0645 so there is an overlap. Many times it's been 0640 and there's been a problem with a pt and night shift will say "not my patient". It infuriating because I'm trying to get do my job and take care of the patient. I think it's unfair and unprofessional to sit there on your butt at 0640 and say this. I'm sure you've heard here that aides run the floor. Well, until first shift nurses show up from report aides run the floor.

steph

I am wondering why report is still being taped. The new standard from the Joint Commission is a person-to-person verbal report with an opportunity to review the orders together so that the nurse coming on can ask questions. Are hospitals not abiding by this rule?

They do do face to face but not in the am. I guess their thinking is that third shift is too tired to sit down and answer questions. I agree, I know I get better report when I can ask questions.

Report should never take this long. Obviously someone is either talking too long or giving redundant info that can be found on a kardex. You can read the kardex while you are taking report. Report from the offgoing shift should consist of what is pertinent for that pt for that shift. You do no need to read every piece of information written on a kardex. This is usually the reason I have found taped reports to be ridiculously long.

If the nurses are unsure of what they should be including in report, then they need education in priorities, time management, continuity of care and how to give a report.

And why in the world are nurses leaving before report is finished? That is totally inappropriate. If your unit wants to tape report, fine. But NO ONE should leave until the oncoming shift has listened to the tape and then had the opportunity to ask the off going shift if there are any updates/changes that occured between taping and listening to the tape. I have seen nurses that started taping report at 3 am. A lot can happen between 3 and 7 am!

IMO - the nurses on your unit are unprofessional by starting this practice and then allowing this to go on. They are asking for a lawsuit!

No kardex's anymore, but they could look at their computers for meds, tx, etc. NM had a meeting a year ago stating that report does not need to be lung sounds, bowel sounds, etc that can be found simply by looking it up on the computer.

Oh, they do fool around before they get down to business. If I have a prob with a pt I'll go in the report room and they'll be laughing and eating donuts.

I agree with your statement that nurses should not be leaving before report is finished. Even if a night shift nurse would take turns staying over would be a big help.

Not to mention I get major attitude for interrupting report with a major problem like cp, bs of 40, antibiotics that are finished and need flushed. Then I get a flush thrown at me and told to do it. Ugh, looking for new jobs tomorrow, even if I have to go back to LTC.

I love my job but I will not continue to work in such an environment. I learned that aides during the week are assigned a nurse and that they receive report alongside that nurse while others take care of the floor. I work weekend option with a skeleton crew so that would never happen.

How do I go about reporting this? I don't want to see them get in trouble, but I have brought it to the NM attention.

Specializes in acute, med/surg/ER/geri/CPR instructor.

How about walking rounds. we do walking rounds at my hospital and are able to look at iv fluids and tubing labels. We check IV sites and make sure they are patent. Just a quick "Hello" and look over. We usually keep the same pts for the week so we just go over the new stuff. This works great b/c we get to see the pt. and introduce ourselves. Quick look-over= no surprises.

"As soon as you hit the floor, and look in on the people, you have established a care contract"

I'm a little confused. I thought once you took report you cannot turn back even if you're put in a dangerous situation...

Specializes in Trauma ICU,ER,ACLS/BLS instructor.

Please,someone enlighten me! Patient care contract? Is that what it is all about today? If u do not have a "pt care contract", u do not have any responsibility? So u r afraid to look at ur pts befor report because u might establish a "pt care contract?

Things have changed so much I guess,or I am getting too old. What happened to us as a profession. I know pts live longer and so r sicker on the floors. But we r still nurses.

OP, talk to your manager and find out what can be done to make ur unit safer. Unless someone gets nurses to come in early and stay late without pay, somethings gotta give. Many hospitals have 8 hr shifts and are not going to pay OT for report. Some nurses actually go into work early to get their assignment and have a few minutes with the off going nurse. Maybe we all need to go back to the overlap of shifts. I do not know the answers for everyone ,I know what I have done.

Maybe an answer is one nurse reports off to only one nurse,assignments stay the same. At night when staffing drops,this might be hard,but it can still work with some fore thought. JACHO wants us to see pts at shift change to avoid all the incidents that happen at that time. No matter what the circumstances r at ur job,with compromise and planning,new things happen. As professionals, we know,or should know ,how to work things out so the pts r safe.

I still have a hard time with the whole pt care contract thing. But thats just me. I work in specialty units now where things r different. But I know that no matter whoses pt it is,report or no report,if they call and I am there I answer and do what I have to do.

In the midwest somewhere there is a purple bracelet thing going on. One wears it to remember not to complain,apparently millions worldwide have been ordered from a small little parish. All started by a minister tired of hearing complaints constantly,it was a challenge to his community and it went wild. I wonder if nurses need purple bracelets,hmmmmmm,,,,I do not think it would work ,,,,

just my thoughts,no more,no less Have a good day all!

In a perfect world you wouldn't need a patient care contract but the world has changed drastically; it allows you to decline an assignment if you're going to be the only nurse responsible for 50 residents (just an example), a dangerous situation. You may end up without a license (or worse, sitting in jail).

Specializes in Telemetry, Med-Surg, ED, Psych.

This was an issue at the previous hospital I worked at; no RN's/LVN's on the floor during the shift changes. While numerous CNA's had voiced their concerns to the nurse manager about this dangerous practice, not many solutions were immediately implemented. However, as time went on and more and more RN's and LVN's began to notice a recipe for disaster the Nurse Manager and DON came up with a practical solution : Have report inside the nursing station! During this time visitors would be requested to leave the unit, Patient doors would be closed (glass doors so we could still visually monitor the person), and ALL healthcare members (RN/LVN/CNA/Monitor Tech/Ward Clerk) would give reports to the next shift personnel. This enabled all professionals to be at the nurses station and close to the patients in the event of an emergency, better allowed for communication with the team leader, and assured patients that help was close by. IT WORKED!!! Although a bit cramped and noisey, the unit was safer and there was better communication with all the staff.

I now work in a facility that does the same thing the previous hospital used and I must say that the team morale is improved with OPEN floor shift reports. Also, the unit i work on is circular in layout and it is easier to see the patients during shift report.

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