MD can't walk across the room to get a chart

leslie :-D · Feb 20, 2006

makes me think of a job i was offered when i graduated nsg school......a very physician-oriented hospital. i was offered top $$ to work there also and still refused. i could never bring myself to work at a facility where the butts of doctors were kissed and nsg was so disrespected.....just couldn't do it. my mom didn't raise me to be subservient to anyone and to this day, have trouble w/authority figures or those who think they're better than anyone else.

SFCardiacRN · Feb 21, 2006

Just walk away. You have plenty to do and sometimes the best responce is no responce. If the MD complains say "Oh, was she talking to me?"

MIA-RN1, RN · Feb 21, 2006

I work in an office now where a 'superior' (and I use that word lightly but it is her impression that it is so) will walk all the way over to me and drop a chart in front of me to file, rather than the shorter walk to the files and file it herself. :angryfire :angryfire She seems to enjoy dropping things in front of me, no matter what I am doing. If I am with a patient, she will leave it on my chair.

Add to this that said person has repeatedly complained about me that I am not helpful enough. Never mind I have been dealing with this type of stuff for 6 years from her. She also erases appointments from the system and then tells me to reschedule them, without knowing who she erased. Then guess who gets in trouble if an appointment is 'lost'.

I had to just let it go; the last time she complained she chose to handle it by going to our brand new boss, setting up a meeting for the three of us, and then launching into a tirade about how she was told that I was refusing to do any work for her. :madface: It ended up with her not believing that it was a viscious lie, me crying, and her saying how much better she felt now that 'we cleared the air' oh yeah right. Now I am sure to do quietly do every single little thing she asks for, but I do NOT talk to her unless she directs me to do something. What a beeyotch.

I guess I don't have a good answer, but lots of empathy!

SmilingBluEyes · Feb 21, 2006

I have been known to say

"do you know the magic word???" and walk away.

Marie_LPN, RN, LPN, RN · Feb 21, 2006

It was my first day, first hour at a new hospital. This MD comes in to start her rounds, and she asked for this pt's chart. A case manager had it literally 10 steps away from the MD. She turned to the 3 nurses standing there taking care of nsg duties (me being one) and said, "Go get it". Me being the new one on the block, got the privilage of going to "fetch" the chart. Would the administration stand behind you if the MD made a big stink about refusing to retrive the chart, and what would/have you do/done about servant request?

The MD was physically able to get the chart, they just chose not to and to get someone else to get it.

And they were only able to DO this because they were allowed to.

My reply to "go get it" would have been a louder-than-needed "Yes, MA'AM", emphasizing the ma'am part. And then saying "you're welcome" before a thank you came, IF it even would have. :rolleyes:

dorimar, BSN, RN · Feb 21, 2006

The magic word?! Paleeease! She went through 4 years of pre-med, MCATS, & THEN med school. She needs to regress to waht she learned in KINDERGARTEN? I do NOT think so. My answer would have been, "EXCUSE ME, I do NOT think so"!! No qualms about it. You think you're going to lose your job for that?? There IS a nursing shortage, and really, do you want to work for a facility who endorses that behaviour anyway?

subee, MSN, CRNA · Feb 21, 2006

My favorite response was, "are your legs painted on"?
Lindarn, RN, BSN, CCRN
Spokane, Washington

Oh Lindarn, thank you so very much for this one - it will make me smile for days.

Camelhappy1 · Feb 21, 2006

My favorite response was, "are your legs painted on"?
Lindarn, RN, BSN, CCRN
Spokane, Washington

HAHA - I'll use this one instead next time!!!!!! Thanks for that

NurseMatt · Feb 21, 2006

See this is where being multi lingual comes in handy, I love acting nice and cursing someone out in another language at the same time.

But seriously, I always like to give the TEAM speech when stuff like this happens. I consider myself fairly mature and VERY Professional when needed, but will speak out if neccessary. My TEAM speech consists of we are all here to care for these people and do our parts, so lets make everyone better by doing your own part and helping each other in every way you can.

If you look like the bigger person than your "superior" than that really makes them think. And where do Docs get off thinking they are our bosses?

Marie_LPN, RN, LPN, RN · Feb 21, 2006

I love acting nice and cursing someone out in another language at the same time.

LOL someone thought this was funny to do that to me (after i informed them that the MD made them NPO), till they found out the hard way i that i do know some Spanish.

SharonH, RN · Feb 21, 2006

Just walk away.

I've done that in the past. I remember a physician asking me for a chart(I was closer to it) and to be nice I handed it to her. Then she asked me for another one. I pointedly picked up the things I was working on and walked over to the other side of the nurses's station without saying a word. The way she talked to you was rude and undeserving of any return courtesy. If she complains, so what? If your management sees fit to respond to that, you need to find somewhere else to work or perhaps you can see this as an opportunity to address the work culture there.

SharonH, RN · Feb 21, 2006

On the other hand, I see physicians enter the nurses' station and after performing a very weak search for a chart will announce to the air "Where's so-and-so chart?" and the nurses will just about knock each other down trying to please this person and find it for them. We've got to be more careful about that.