LATERAL Violence. How Nurses treat Nurses!

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hi!

i have had a very interesting experience with the aacn's "healthy work environments" initiative. it really does seem that one just had to "name it to claim it!"

i have posted an excerpt from the aacn's on-line and journal article on lateral violence - has anyone had any experience with these behaviors (below)?

how much of your practice is impacted by issues such as these!?

i know that, in retrospect, i have had a role or two that i am not proud of! however, i resolved that i would be a part of the solution - not a part of any problem. so, what do you recognize?

have you been a victim or a villain?

how do we stop this now?

please share your feeling, comments, observations or experiences.

thanks!!!

and

practice safe!

from the june 2007 edition of : critical care nurse

manifestations of lateral hostility

lateral hostility, bullying, horizontal violence, and the like may be conveyed in a nearly endless variety of forms that denigrate a nurse's professional dignity. some of those expressions identified in the literature include the following3,14,17:

* backstabbing, gossiping

* belittling gestures (deliberate rolling of eyes, folding arms, staring straight ahead or "through" when communication is attempted)

* constant criticism, scapegoating, fault-finding

* elitist attitudes regarding work area, education, experience

* humiliation

* ignoring, isolation, segregation, silent treatment

* inequitable assignments

* inflammatory angry outbursts, impatience

* insults, ridicule; patronizing, or condescending language or gestures

* intimidation, threats

* judging a person's work unjustly or in an offending manner

* making excessive demands

* sabotage, undermining

* unfair evaluations of work

* unwarranted criticism sarcasm

* withholding information or support

full text link at

http://ccn.aacnjournals.org/cgi/content/full/27/3/10?maxtoshow=&hits=10&hits=10&resultformat=&fulltext=lateral+violence&searchid=1&firstindex=0&sortspec=relevance&resourcetype=hwcit

thank you for any imput!

;)

Specializes in ER, ICU, L&D, OR.
http://www.uoworks.com/pdfs/feats/BULLIES.pdf

http://www.kickbully.com

It is a real issue today in nursing profession with the new SHARE GOVERNANCE (please read the web site and it controversies,Who is the boss?in place and magnet hospitals.

I am a witnessed of a Bully Administrator who already fired 7 nurses including clerks and 16 new nurses left, 1manager and 1 asst nurse manager ,she has the total control on her hands of the complete children's dept in 2 years. If you read the profile of a bully ,it is some time impossible to win ,you will leave before she/he will is not coorporate well handle.The bully is always protected by the administration and human resources does not know how to handle it (read national statistics in bullies in health care).The retention and strategies to keep nurses will no be completed if the legal bill already pending in 14 states will not pass .It is considered Ilegal harrasment at work place.

Sometimes people quit but never write the real reason "I was bullied by somebody at work."

The CEO ,I am sure does not know,it is not good cost effective economically , this is happening the bullies are the perfect to them ,they cover themselves very well in writting and the problems are the others ,the excuses are perfect match to hang you always. They will get you if you speak,sooner or later with psycological abuse looking over you. You will be a lagger to them.

That's my experience at work. All my dept is frustrated and the morale is low,but nobody talk due to poss firing and insurance lost.I tried ,now sheis bullying me but I cover myself with my profesionalism and excelent patient care I do not talk to anybody at work .In my research is called terrorism at work.

Any comments will be appreciated.

In my belief, life is too short to be unhappy about anything

Dont like your job find another

If you being abuse at work, go elsewhere, where your appreciated

Troubles with your spouse, find another

dont like your car buy another.

Specializes in IM/Critical Care/Cardiology.
Hard to answer

No one ever comes after me

Thanks for your reply, inspite :monkeydance:of it being hard to answer, what helpful info might you have concerning the enablement possibility? In other words, what might you do, if It even was ever attempted? Would you simply just Quit your job?

Specializes in Adult/ped/neonatal/ICU/Trauma ER nurse.

thanks for your thoughts, I don't want to quit yet, I am making my log situation, she is harassing the entire group not just myself.I am the oldest one and experience left in the ,I:idea: will read about enable possibilities ,good tip .

Specializes in being a Credible Source.
And what does that have to do with the price of tea in China???????

I think that you need to correlate things better....and stop blaming "ADNism" for things that it is not responsible for. Could we please stop dragging the dead horse "class war" into every blooming thread? Even when it makes no sense at all. I have yet to see any correlation in nursing degree and how well one treats ones coworkers.

(If "the rest of the world's nurses are BSNs and that makes such an improvement in nurses lives in those nations...why are they moving in great numbers , here to the land of Diplomas/ADNs/ASNs/BSNs...to improve their lot?)

Yeah, that comment just came out of left field, huh?

If educational level had anything to do with it then you'd think the docs would be just the nicest, sweetest, most respectful folks in the world.

A jerk is a jerk; a bully is a bully. Education level has nothing to do with it beyond creating an educated jerk.

Specializes in ER, ICU, L&D, OR.
Thanks for your reply, inspite :monkeydance:of it being hard to answer, what helpful info might you have concerning the enablement possibility? In other words, what might you do, if It even was ever attempted? Would you simply just Quit your job?

One, I dont enable

Two, if you ever looked at me, you would say, Nope Im not going to pick on him. I have that personal effect on people.

even though inside Im really an old softie.

Im not the quitting type, but if I choose to I can get a job just about anywhere I want.

Specializes in Med/surg,Tele,PACU,ER,ICU,LTAC,HH,Neuro.

Well It has nothing, directly, to do with the price of tea in China, but neither does the original post. Though, I through analysis, can probably find that everything indirectly has something to do with the price of tea in China.

Specializes in Oncology/Haemetology/HIV.
One, I dont enable

That is just it, Tom.

A unit has a problem with gossiping and spreading rumors. The answer is do not give the gossips ammunition, do not gossip with them, do not listen when they gossip. Thus they get no satisfaction from the activity and they cannot gossip about you ....it eliminates the thrill.

As a staffer, DO THE RIGHT THING...even if it is hard, more work or unpleasant. You do not worry about someone spreading rumors or telling tales....if you have done the best, most correct practice. And if someone fires you over untrue rumors...then you are better off in the long run.

Do not slam others or pay attention to others doing so. If you walk away from people cutting down others, they lose the satisfaction. And anyone that will slam coworkers, will eventially chit chat about you behind your back.

Work is work and home is home. If all of your ego is invested in your job and work relationships...YOU NEED TO GET A LIFE, outside work. Even if it is golf...LOL. Work is not personal...it is professional ...when you invest everything in "being on good terms with everyone" or being "popular" at work, you WILL fail. You will never please everyone you work with, nor should you please everyone you work with. You must do the RIGHT thing, not the popular nor the easy thing, but the RIGHT thing. This WILL make you unpopular with some people....deal with it and get over it. You don't have to please everyone.

One of the best compliments I had, came from a coworker that could not stand me. She once said, "I don't always like you, but I can always trust you and depend on you, no matter what".

There is a lot to be said for that.

Hard to answer

No one ever comes after me

Tom - do you think it has anything to do with you being a guy? (serious question)

I was the target, among a few others, in the Ambulatory Surgical unit of the hospital where I had worked for years.

I loved the job - but there were a 'clique' of nurses who ran the place - and God help you if you got on their bad side. Which I did almost from the beginning - I had listened to them tearing this one really great older nurse down, time and time again - and as far as I was concerned, not one of the little group would ever come close to reaching her level of knowledge and capability.

One day, it got on my last nerve, and I expressed my opinion about people that had nothing better to do with themselves than gossip and backstab. Boy, did that bring ME to the front of the radar!

It got REALLY ugly before I finally walked out after 3 years - then they started on another friend of mine - but she was smarter - she had been keeping track of some of the stunts they pulled, documenting them, etc., and walked into admin. and said if it didn't come to a halt - she was bringing a suit for 'workplace harrassement'. That got their attention, meetings were held, and the 'clique' got scared.

It had gotten so bad that no one would fill jobs there, and normally those kind of jobs had a long waiting list - one girl who transferred out called it a 'snake pit'.

The main reason that that crap went on, is that the supervisor was totally ineffective, and the administration just didn't care.

It took me a LONG time to get over that place - I shouldn't have been so stubborn and kept fighting it.

Specializes in ER, ICU, L&D, OR.
Tom - do you think it has anything to do with you being a guy? (serious question)

It took me a LONG time to get over that place - I shouldn't have been so stubborn and kept fighting it.

Sorry to heaar about that

But the answer to your question is no, emphatically no. I know a couple of gals who no one would dare to attack either. I think its your own personal inner strength. I dont know how else to describe it.

Specializes in Case mgmt., rehab, (CRRN), LTC & psych.
Tom - do you think it has anything to do with you being a guy? (serious question)
I was thinking the same thing, but decided to bite my tongue until now.

Members such as Tom and Tweety state that they are never victimized; however, both of the aforesaid nurses are males. I might be wrong, but I think that people in general are less likely to engage in bullying behavior toward males. For example, some male docs are notorious for screaming at female nurses, but they will turn around and behave in an even-tempered manner toward the male nurse. Being male has some societal privileges, whether anyone wants to believe it or not.

Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.

I have found this site helpful for dealing with bullies in all aspects of life:

http://www.bullyonline.org

It's all over, not just nursing. And it's hard to tackle.

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