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Right so i work at hospital as a receptionist
I had fixed places and also replaced people on different ward/clinics
i find some can be really cold (lack of friendlienes)Maybe they are unhappy about their carrer and just do it for the money??maybe they need more customer care courses?also many are in groups most will just ignore you and just talk to each other.I also have a feeling that those who replace ppl on sick and on vacation leave are badly mistreated NOT BY ALL PLACES but by the majority ,something which i swear i wont ever do in my life.
I had quit one clinic due to mean Nursing officer and coworkers made life hell.
I even see cases where patients shall be on constant watch and they go on break and no one is replacing them and if a relative gets mad which is reasonable they will all gang up on the relative and will call them stuff and justify their wrong doing
is this normal?? I admit that in the beginning i didnt have much experience but who does when he/she start a new job??That was intense the bullying and i sometimes used to cry. But ofc by time you realise how unfair it was and how many can try to put a lot of pressure on the receptionist unit clerks who can be underrated and seen as inferior.
sorry about my english as its not my first language
I get that you've worked at some crappy places, but are your expectations truly reasonable? My current role is in administration. Nurses are busy, especially on inpatient units.
You seem to have expectations about what a nurse's responsibilities are, since you mention "patients who should be on constant watch." Is there a doctor's order for a 1:1 observation? Are there enough nurses on the floor? Are there other patients that are more critical? Are there CNAs? Does the patient just like to press the call button every five minutes?
And more importantly: is it within the scope of your position to judge what the patient needs?
Just remember: wherever you go, there you are. I don't doubt some places are truly toxic, but your own actions influence the actions of others too. Be polite, and let other people deal with their own responsibilities. Nursing is about prioritization, and you may disagree.
On 9/2/2019 at 10:46 AM, Pixie.RN said:I go to work to work, not to socialize. If I make friends with coworkers, that is great, but it is not my focus. Some places have established cliques and I don't care enough to force my way in.
This is my take exactly. I'm there to provide a safe environment in the clinic while the patient is there. I am cordial and polite, and not rude to anyone. My social life happens outside of work, usually with people who have no, or very limited, involvement in healthcare
Thanks for all the feedback that i recieved from here
and in no way i wanted to offend anyone personal
The negative always feel bigger than the positive for me..so yes maybe i shall just let go of those events or workers who ruin it all.I camt expect everyone to be friendly to be nice. Those people whom only care about money exist in every profession but itll be nice if everyone was nice to each.
Also i shall add im a parttimer and have no interest in going fulltime there for whatever role.
Healthcare is something which really interest me but i will never fit in this hospital and In my country there are very little hospitals.The experience i had from my job is very big.I grew up more confident and i learned a lot. I dont wish to completely quit it because i dont want to let go of everything i learned but i found parttime just work fine for me there ?
I do admit im overworked where i am which was confirmed by nurses and by other workers and i dont have breaks voluntarily because i want to make sure i help in everyway.
I tried deleting my old posts as some had quoted here as they are no longer valid but i cant delete them ?
16 hours ago, Lostsoull said:I do admit im overworked where i am which was confirmed by nurses and by other workers and i dont have breaks voluntarily because i want to make sure i help in everyway.
I think that is part of the problem. When you're voluntarily overworking yourself and skipping breaks, you're also building resentment against the ones that DO take lunches. That turns it into a weird contest about who's the hardest worker.
It's not fair to the nurses for you to skip breaks on purpose and then assume things about how they work. Nurses need breaks too, whether it's a full lunch break or inhaling a snack at the nurses station. I know if I don't eat and stay hydrated I get a headache and if I don't feel good I'm more likely to make mistakes that can physically harm another human.
18 hours ago, Lostsoull said:I do admit im overworked where i am which was confirmed by nurses and by other workers and i dont have breaks voluntarily because i want to make sure i help in everyway.
You need to take care of yourself before you can take care of others. You need those breaks for basic human needs- food, rest, and restroom. Don’t become a martyr.
Hi again im posting a new thread
Im building anger over some issues that is happening on my parttime at hospital
Basically i keep hearing rumors that they talk about me behind my back...i never know who as they never tell
but infront of me they never tell me anything this been happening for months and it makes my blood boil.why cant they tell me face to face??
Im a receptionist btw and the rumors are coming from nurses/managers it seems..
Also the fulltimer gives1 me huge ammount of workload and she also just directly report me over small mistakes which is making me avoid her like plague i dont do much m8stakes but even if its small one instead of telling me to fix it she str8 up tells manager..(as if shes accusing me of doing it volonturaliy) she phones a lot to request new things on my days and time off.
She is always invited everywhere by the nurses while Not even once was i invited by no one.
in tired of their toxic culture i have enough to deal myself
SHALL I QUIT?? I do my best i give my all yet they get mad..whenever im sick or on vacation leave ..no matter what i do ..
i will discuss all this with a professional as i cant take it anymore
PS i know no one likes me..i have a long history of being bullied since teen and it never goes away even when i grow up ...
I STILL try my best to do a good job but i will give in this time i think and just let go
Nurse SMS, MSN, RN
6,843 Posts
No, it is not normal. I agree with the above poster who suggest self-reflection, simply because that is the only thing you can change in this scenario - yourself.
Generally a "bad" culture comes from far far above the nurse role. Poor culture on a floor or within an entire facility all comes down to what the executives are willing to tolerate, enforce and, frankly, heap on the backs of nurses. Much of what we are forced to put up with would make anyone cranky. I realize you probably have no perspective for that in your current role, but try extending us a little grace. ?
Nurses on the whole are caring professionals who work a job with stress that is paralleled only by those who are first responders. Cut us some slack, please.