The BON gives us until the last day of the expiration month to renew our license. I renewed my RN license on the morning of 30th and checked to make sure I was showing on the Board's site as renewed. I was. I printed out the receipt and notified my director.
Two days later, I went to clock in for my 7p weekend night shift. The clock let me clock in. I went to the unit, took report (viewing computer chart data via the off-going nurse's log-in), and started caring for my patients. Later, when I finally had occasion to log-on, the computer wouldn't let me in.
The IT folks said I was locked out because of an expired license and that the only one who had the authority to change it was HR.
My clinical mgr. was as caught off guard as I. She'd already verified my renewal and, obviously, let me come to work. By the time she checked with the director and arranged for someone to take my assignment, and I gave report, it was after midnight. I'd worked roughly 6 hours. I was sent home for the weekend until HR could straighten things out.
Apparently our HR uses a 'third party' to handle much of it's processes, this included. I told my director I wanted to be paid not only for the time I worked but also for the time I missed due to the error--someone else's error, not mine.
Result: They are 'investigating it.'
Has anyone else had this happen to them?
What was the outcome?
Are there any laws that govern this, or are we at the mercy of company policy?
