Published
I had surgery 12/28 and spent four days on med-surg afterwards. I literally spent 3/4 of my time sleeping (bliss! oh rapture unforseen!), but *every single time* anyone came into my room for any reason (meds, IV change, turn off the freaking IV alarm, phlebotomist, housekeeping, whatever), I said "thank you." I got the feeling I was abnormal.
Also, and just because it's funny to me, apparently I'm the only person who's ever requested prune juice, let alone TWO servings. I heard the young CNA in the hallway marveling that anyone would actually ask for the stuff. :huh: I actually like it.
So. How often do your pts say thank you, and does it come as a surprise when they do? Am I a rock star?
I say "please", "thank you", and after living down South for a couple years I picked up the habit of "Miss First Name", "Ma'am" and "Sir".
As a native southerner, I was raised this way. It is a cultural thing. Some friends originally from Chicago who traveled in the south for the first time remarked about how courteous people are to total strangers. I explained that this is the way we are.
Not that there aren't exceptions to the rule...
ETA: I should add that I always say please and thanks to my patients.
i do too...it goes a long way in mutual respect.
I hear a lot of complaining and griping from patients and families.
ha!
this cracks me up...
that i can be called every stinking name in the book, and as i walk away, i hear "thank you".
and yes, cmonkey!
you are a rock star.:rckn:
leslie
I, too, am in the South.
I work for a clinic and do hospital rounds, so the bulk of explaining things for the docs will sometimes fall to me. I do not like surprises, and I make every effort not to give my patients any, either. Therefore, I am very detailed.
I usually get thanked by my patients after these discussions, after doing a consult and explaining what the treatment plan is, or just after sticking my head in.
Makes my day when I hear it, but I do not expect it. I love what I do, so the thanks are just more Parmesan for the pasta.
Most of the time, I'll get a cursory "thanks," especially when I'm passing meds.
Occasionally, I'll get patient who is serious about thanking me...to which I reply, "You're welcome" and let it go at that. It's nice to get the thanks, but I don't make a big deal out of it--I'm just doing my job.
Elvish, BSN, DNP, RN, NP
4 Articles; 5,259 Posts
The babies in my nursery never say thanks....a most ungrateful bunch they are.