Just curious to see what cockamamie things the rest of y'all have to put up with. I used to work in a locked psych facility, and there was a rule in place that stated the number of call ins you could have in a certain time period. After a certain number was reached, you had to be warned verbally.
Well, I was PRN, usually worked full time hours, and was often called in to replace the people who had called in for whatever reason. I began to notice a pattern. The same ones always called in, and most were never talked to about it. It was never mentioned. I had my 3rd call in about this time, and it just so happened that the DON chose to inform me of that fact on the day when I had agreed to work 4 16's in one week. I had the call book open, writing down a call in, when she came up and said, "You know you have 3 call ins, right?" I was incensed, but I looked down at the tally sheet, seeing all these others who were never bothered with such mundane details, then looked back at her and said,"Really? Three? Do I get a prize?"
I was never reprimanded again.
Oct 25, '07
This is from when I worked at a very small dental office---I had a pt "Mrs. X" who, at the beginning of her appt, told us all (including the dentist) how at her last dental office, she had the cops called on her b/c she had pitched such a fit when it came time to pay her bill. At the office I worked, we had pts pay in full and then had insurance reimburse them--this was a new thing, about maybe 2 months old. So I heard from a lot of angry pts. Well, when it was time for "Mrs X" to pay her bill in full, she started to get a little irate, raising her voice and all. Since I did all the insurance claims, I knew the exact amt that her particular insurance would pay, so I had her pay the difference and submitted her claim to pay us directly. She calmed down and left--disaster scene averted...I thought I had handled it pretty well (esp considering the dentist left the office when the pt came up front b/c she didn't want to deal with the pt any more). I figured that, hey, we got all our money in the end anyway and I had diffused the situation, no thanks to that dentist.
The next day, I got in trouble from the dentist for taking only the pts portion of the bill and not making her pay in full. But of course, had she been a "friend" of the dentist, it would've been just fine for me to take only the co-pay.
Last edit by landonsles on Oct 25, '07
Oct 25, '07
Last edit by bill4745 on Oct 25, '07
: Reason: Wrong thread!