Triage?

  1. I work at a doctor's office, and the medical assistants use the word "triage" so loosely. To them it means just taking the patient's back into the room and taking their vitals. I have been correcting them, but they still tell the patients that they are "triaging" them. Should I keep correcting them?
    In my old job, it was called "rooming". I would "room patients" when I took them back to take their vitals. I'm just concerned that someday they will write on their resume that they "triaged" patients, and then end up at a job expected to actually be triaging patients and being in over their head. Is it ok for them to keep telling patients that they are "triaging them"?

    At your facility, what do you call it when you take patients back into the room and just take their vitals?
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  2. Visit bunnylovinggrl profile page

    About bunnylovinggrl

    Joined: May '15; Posts: 9; Likes: 9

    21 Comments

  3. by   Wuzzie
    Checking in or rooming. Triage is French for "to sort" so unless they are pulling back patients in order of the severity of their illness, no, they are not triaging but is this the hill you want to die on?
  4. by   cleback
    I would have the manager address it at a staff meeting. Maybe I'm overly paranoid but triage includes assessment, which may be outside their scope of practice. If you have a regulatory body come in and hear that, you probably don't want to have to explain that it's not actually triage.
  5. by   CrunchRN
    If a future employer cannot figure it out that is their problem.
  6. by   K+MgSO4
    If this is your biggest issue - fantastic.

    It is not worth dying on a hill for this.....it is not your concern about their imaginary future employment.
  7. by   canoehead
    Medical assistants may not even know the true meaning of "triage." Lots that post here don't know how much they don't know. I think anyone hiring for a true triage position would require more than MA experience anyway, so it probably doesn't matter. Every time they say they've triaged in the situation you are describing, it just underlines their stupidity.
  8. by   Crush
    I've only heard it called checking in.
    Last edit by Crush on Feb 18
  9. by   klone
    We called it rooming. Agree that triage is assessment, which MAs cannot do.
  10. by   Davey Do
    Quote from bunnylovinggrl
    the medical assistants use the word "triage" so loosely. To them it means just taking the patient's back into the room... I have been correcting them, but they still tell the patients that they are "triaging" them....
    In my old job, it was called "rooming". I would "room patients" when I took them back...
    triage-png
  11. by   JKL33
    Agree that triaging is not what they're doing, and that triage is not within their scope of practice anyway. That said, I'm pretty sure it's probably "workplace incivility" or bullying or insulting the MAs or some such thing to point out someone else's misunderstanding, so let those responsible worry about it if they choose.
  12. by   ThePsychWhisperer
    Quote from Davey Do
    triage-png
    You never fail to make me chuckle
  13. by   psu_213
    I first have to say that I went to my PCP's office last week--the MA (with "Medical Assistant" in big letters on her badge) said "my name is Sally. I'm going to be your nurse today." I choose not to say anything, but kinda annoying.

    Taking VS is just that--taking VS--not triage. I've never really been triaged, per se, at a doctor's office. The receptionist, MA, etc., look at me to make sure it does not appear that I am actively (quickly) dying, but I would not call that triage. In the OP's case, however, I don't think it really makes that much of a difference, and I don't see the benefit of making a big deal of it.
  14. by   FSZ Student Nurse
    Quote from bunnylovinggrl
    I work at a doctor's office, and the medical assistants use the word "triage" so loosely. To them it means just taking the patient's back into the room and taking their vitals. I have been correcting them, but they still tell the patients that they are "triaging" them. Should I keep correcting them?
    In my old job, it was called "rooming". I would "room patients" when I took them back to take their vitals. I'm just concerned that someday they will write on their resume that they "triaged" patients, and then end up at a job expected to actually be triaging patients and being in over their head. Is it ok for them to keep telling patients that they are "triaging them"?

    At your facility, what do you call it when you take patients back into the room and just take their vitals?
    I've also worked in a doctor's office before. And, the MAs called it "triaging" there as well.

    I got very confused the first few times I heard it because no one seemed to be in immediate distress at the time, and I couldn't figure out why they were triaging folks who were coming in for a well-visit.

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