Family members recording nurses doing pt teaching

[artistnurse]

I am not interested in being on someone's phone recording on a personal level. So for family members who take it upon themselves to record patient teaching, I itch to ask them to stop. My hospital has no policy in place, does anyone else's? Naturally we know there's no recording during surgery or anything like that.

[MunoRN, RN]

We actually specifically ask family members or the patient to record the discharge teaching. Recording discharge teaching has been show to reduce adverse outcomes post-discharge and reduce readmissions. I'm not sure why you would refuse to allow the family or patient to record discharge teaching.

[artistnurse]

Actually if you read back, I never refused anyone anything. I said I personally dont want to be recorded, and its not for discharge teaching, nor am I interested in "making it more likely" that they won't remember discharge teaching. My question was if anyone's hospital has policies in place on recording in patient rooms.

[MunoRN, RN]

Discharge teaching starts at admit, so a large portion of patient teaching basically discharge teaching, but either way I'm still not sure why any patient teaching shouldn't be able to be recorded by the patient or by someone who has the patient's permission.

[firstinfamily, RN]

Does the recording involve the other patient in the shared room? That would be an invasion of privacy and most likely a HIPPA violation. I can see where having the discharge teaching recorded would help decrease re-admissions. However, discharge teachinbg may involve more than one person teaching at one session, it may involve multiple sessions with multiple nurses. Does your facility use a hard copy discharge form as well? How is the discharge teaching done by other nurses captured for the patient? I also do not like to be recorded, who knows if the patient would try to use this later for some type of suit? And as I stated I do not see how a single recording can reflect everything that discharge teaching may cover or the staff who may teach unless, it is all done at one scheduled session by a single nurse.

[artistnurse]

Thank you. This specific situation was not discharge teaching, and the recording was being done by an uncle on his phone. The patient had some issues one normally wouldnt want disclosed to anyone else. Of course I didnt discuss that in front of them. Also, there was a family member who, upon arrival to the room came out and demanded the charge nurse move them to a bigger room, and took down the name of the charge nurse because they were unhappy with the size of the room. Yes, the main teaching is printed and given to the pt as reference.

[meanmaryjean, DNP, RN]

My objection would be that I would someday end up in highly edited form on some YouTube video looking like an idiot. I'm fine with someone recording what I say as far as patient teaching purposes- if I am informed ahead of time and I know when they start and stop the recording.

It is quite another thing to record my image- I put my foot down then. I did ask a family to delete some photos they took as we were moving their child from cart to bed after surgery. They got the camera right by my (admittedly sizeable) rear end in an attempt to photograph their poor sick child's expression of agony. (Why they wanted to photograph this is beyond me- but I digress..)

I think recording in any form without express permission is unconscionable.

[Lvuv]

tough one!!! I would want to know why I was being recorded and if the answer is benign. I would cover myself by being sure to say something like, "This is discharge instructions or (blah blah whatever your teaching) for you and you alone and it is one piece of a bigger picture. If you have questions or concerns you need to talk to your PCP or if you think you are in a medical emergency go to the ER. IN no way is this recording suppose to negate common sense in an future event. I am not able to tell you everything you need to know but here is what we will go over today. You should continue to seek out information about your own health care after discharge ..." UNLESS your institution has a policy about recording, in which case you can stand behind that and elevate to your manger or customer service agents as appropriate.

[proud nurse, BSN, RN]

I don't know if our hospital has a policy on recording discharge instructions. I work night shift and I never discharge patients. I would not like my image recorded either, I don't like the way my voice sounds on a recorder but I'd prefer that if anything. We have some weird patients, so who knows what their reasoning is. If they wanted to record something like demonstrating a dressing change, we can work on it until the caregiver gets it right. I would hope my employer would respect our wishes if we didn't want to be recorded.

[tyvin, BSN, RN]

If it's really an issue, have them tape record it; it's not necessary for them to have it on video. The phones can record without having to tape the person talking. If your android/apple doesn't have a recording app there are many free ones available.

[Nola009]

There should be an extra charge for that. And I would think that your hospital's legal team would like a disclaimer addendum.

[mc3, ASN, RN]

Discharge teaching starts at admit, so a large portion of patient teaching basically discharge teaching, but either way I'm still not sure why any patient teaching shouldn't be able to be recorded by the patient or by someone who has the patient's permission.

Because artistnurse doesn't want to be recorded! I agree with her, too....it just makes me too uncomfortable.

mc3