Do not order scrubs from scrubland beyond.com

Nurses Uniform/Gear

Published

Public service announcement to all my healthcare worker associates:

DO NOT order anything from scrubsandbeyond.com !!!! They completely ripped me off. I paid extra money for my items to be shipped same day and received the 2nd day. I will be starting a new job on Monday and need a specific color scrub set for each day of the week. Shopping online is really the only option because scrub stores are expensive, few and far between and there's no guarantee they will have the specific colors needed in stock. The shipping I paid $11 extra for stated that if you order before 11am, your order will ship same day and you will receive your order the next business day. I placed my order on Monday after 1pm. So I expected my order to arrive yesterday, (Wednesday). When it did not, I checked online and my order has not even shipped yet!! Here it is Thursday and they haven't been shipped. I called customer service and they told me I MIGHT receive it Monday, which is TOO LATE! They won't give me a refund until I receive them, ship them back, and wait for processing. So NOW, I have to somehow find time to shop for 4 sets of specific color scrubs which will cost me hundreds of dollars in addition to the money already taken from me by scrubs and beyond. And I say "somehow find the time" because I have plans to go out of state camping all weekend. I'm more than just a little ticked off about this!

Copied and pasted directly from their site

  • 2nd Day and Next Day In-stock orders placed before 2:00 p.m. CT Monday through Friday are expected to ship out same day and be delivered 2nd or next business day depending on the service selected. (These services are not available in all areas.)

You did see that line right?..its says EXPECTED not guaranteed.

Up Vote Up Vote ×

If you have a Walmart close by they have their brand of scrubs cheap, or I would hit a Goodwill for some used ones. Good luck on finding those scrubs and the new assignment!

Up Vote Up Vote ×

I would be frustrated as well, since the OP paid the extra and expected the delivery. I would have not trusted an online company to deliver as expected, I'm just biased? Regardless the OP is in the spot they are in. Can you just buy a few of the scrubs now and wait for the rest of your order to get to your home in the next few days. Just because you started a new job doesn't mean you have to have all of your scrubs on day 1.

Up Vote Up Vote ×
Specializes in Hospital medicine; NP precepting; staff education.

That's very frustrating OP. Hope you find some simple ones you can use until your order arrives.

Up Vote Up Vote ×
OC, you are being puzzlingly argumentative. The OP ordered it in Monday. There was no weekend involved. It was a holiday, so like ordering Tuesday morning. It should have been shipped Wednesday, received today. It's now Thursday and hasn't even been shipped yet. If it wasn't available to the OP, they shouldn't have charged her.

I don't get why you're being so contrary to the OP

I use Uniform Advantage when I buy online.

A lot of people on this site I found have been really rude and argumentative. I don't remember this happening years ago but apparently it is quite common for a lot of the replies to be against you no matter what you're talking about which is why I block many of them so I don't bother seeing their foolishness. I mean if the OP ordered something to be delivered by a certain time they should have done that or at least refund her shipping fee

Up Vote Up Vote ×
This whole narrative above is a small example of nice people, thoughtful people, jerks, whiners, blamers, uplifters, etc... I see what the OP was trying to convey and its up to that person whether or not they stay mad about an customer-service related issue with a company but geeze don't crucify them:blackeye: lol what does that accomplish? It's a learning opportunity. Just like I say to myself and most anyone else (my unhelpful quote of the day that gets me by hehehe) "It is what it is" :yes:

Thank YOU, you hit the nail on the head.

Up Vote Up Vote ×
Specializes in M/S, LTC, Corrections, PDN & drug rehab.
A lot of people on this site I found have been really rude and argumentative. I don't remember this happening years ago but apparently it is quite common for a lot of the replies to be against you no matter what you're talking about which is why I block many of them so I don't bother seeing their foolishness. I mean if the OP ordered something to be delivered by a certain time they should have done that or at least refund her shipping fee

Lol. I have so much to say but I'm gonna bite my tongue.

But I find it funny that I'm rude & argumentative that I pointed something out to the OP.

Up Vote Up Vote ×
Lol. I have so much to say but I'm gonna bite my tongue.

That's a good idea

Up Vote Up Vote ×
Specializes in M/S, LTC, Corrections, PDN & drug rehab.
Well you said enough I think lol and yes sometimes it's not what you say but how you say it. If someone tells the OP to next time do this and offer some encouragement instead of beating them down that's makes a big difference.

I didn't beat anyone down. I said she should've looked into where & what shipping was available. I gave her advice. I was blunt but geeze, I'm not gonna treat her like she's a baby. She's an adult.

Up Vote Up Vote ×
Specializes in Neuro ICU and Med Surg.

No one is beating the OP down but pointing out that she did not correctly read all the terms of next day processing.

Up Vote Up Vote ×

OP, that really sucks. It sounds like your employer didn't give you a whole lot of time to get your scrubs. You'd be better off complaining to the company themselves, as they are the only ones who can make it at least a little bit better.

I've never shopped with scrubs and beyond. I had one issue with uniform advantage, had them fix it, and started shopping local. It costs more but I like to have to peace of mind to have it in my hands and know it fits.

Up Vote Up Vote ×
Specializes in Pediatric Critical Care.
SHE SELECTED NEXT DAY SERVICE. By selecting that, and paying a premium, it should have shipped Wednesday at the latest.

It also says (twice) "expected delivery/shipping times only"), which I guess is their way of saying that its not guaranteed. Which sucks. I also went through and clicked some stuff to buy and selected the shipping option just to see, and what it says when you go through to process is slightly different wording...which makes it hard to know which is true.

OP, I would be unhappy with them, too.

Up Vote Up Vote ×
+ Add a Comment