Do nurses make the worse family members or patients ?

Nurses General Nursing

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This week two different instructors told us students stories of when their family was in the hospital and how they acted and what they did. One instructor told us that her dad needed to have bone marrow aspiration done in the sternum and the resident did not offer any analgesic. Then she told her father that he really needs to get some an analgesic because the procedure may be painful. Ofcourse her dad listened, and she was just saying how us nurses need to be a pt. advocate. She is a CRNP. She did not mention her title to the MD however she did go to her dad privately and was his advocate.

The other instructor told us a story regarding her neice and how the nurses treated her neice so badly because it was suspected that the child had mennigitis.She said the nurses were frantic and was wearing PPE even though they was no definite dx yet. She said the doctor did not even wear ppe when doing the spinal tap however the nurses did . She said that she don't like for nurses to know she's a RN until the nurse really ****** her off. She says that once she got irritated by the nurses she started writing down their names and told them that if they keep acting like this she was going to their nursing manager Mrs. X. She also told us that the nursing manager is part of the commitee on the BON and the instructor has sat in on many meetings with this nursing manager, so basically she knows her pretty well. The instructor told us that as soon as she threatned the nurses to talk c- their nursing manager all of the nurses changed their attitude and showed a little more respect. They showed respect once they knew my instructor was a RN and when she stated that she knew their nursing manager pretty well.

My question is: Do nurses make the worse patients or family members ? Should nurses who are family members threaten the other nurses ? How do you handle things when you are not satisfied with a nurse taking care of your family member ? My mother is a nurse and she's always been a advocate for any family member in the hospital. But how far is too far to actually threatned other nurses ?

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
do you believe it is appropriate to report a complaint to a supervisor without speaking to the involved party first?

you mention that you are a student. if a staff nurse questions your actions would you prefer that s/he discuss it with you first, or "go straight to your instructor without saying a word to you?" why?

i don't understand why anyone would make a report directly to a supervisor without showing the staff nurse the common courtesy of pointing out the problem and allowing him/her the opportunity to explain his/her actions, correct them and learn from the incident.

of course, if someone is wantonly negligent or harmful, that's a different story. but, in my experience, that's also pretty rare.

thanks for saying that so much more tactfully than i could have!

Specializes in EMS, ER, GI, PCU/Telemetry.
The comment "me too' is kind of rude? i would think it would be much easier to make them and ally with saying "that's great your mom has you as an advocate' and moving on ............ empathy is a great thing when people are in stressful situations.

no, it's really not rude. there really isn't much of a reason to try and throw your weight around or intimidate someone. when my family members are in the hospital, i'm not there to work, i'm there to support my loved one. there is no need for me to say "i'm a nurse" right off the bat to the nurse taking care of my family member. when i'm a patient, i'm there to be treated as a patient, and i don't want people treating me different or acting differently because they find out i am a nurse.

so yes, it is kind of annoying when you walk into a patient's room and the family member or patient says "i'm a nurse, you know". well, so am i. let me do my job.

Specializes in Telemetry & Obs.
The comment "me too' is kind of rude? i would think it would be much easier to make them and ally with saying "that's great your mom has you as an advocate' and moving on ............ empathy is a great thing when people are in stressful situations.

I don't think it's rude at all. There's usually one reason family members announce they're a nurse and that's to put you on notice. Not surprisingly, though, if you question them about their "specialty" you'll find most often they're a CNA or dropped out of NS.

I bust butt for all my patients. I don't need to be intimidated into providing excellent care.

Specializes in ICU, nutrition.

IMHO....it's not be the nurses who are the worst family members...it's the doctors! :twocents:

I usually don't mention I'm a nurse, whether I'm the patient or the family member. If someone asks me point blank, I tell them the truth though.

The areas where I've been a patient or family member have usually been outside my area of expertise...OB/PP/outpatient surgery for me as a patient, GI surgery and hospice as a family member, except for when my brother-in-law was in ICU after his crani and back surgeries. When he was at UAMS I did not tip my hand, but when he was in the hospital I worked at and I came to see him at the beginning of my shift in scrubs, that kind of gave me away.:D

As far as dealing with family members or patients who work in health care, I never assume they really know what's going on...it's hard to have perspective when someone you love or you are the person in the bed. I am friendly, I explain what I'm doing and what's going on and I don't act any differently with them than I would with anyone else. Hypercritical family members and patients come from all walks. "Good" ones do too.

Specializes in EMS, ER, GI, PCU/Telemetry.
IMHO....it's not be the nurses who are the worst family members...it's the doctors! :twocents:

i had a doctor for a patient last week and he was wonderful. i was a bit skeptical because all the other doctors i've ever taken care of have been a bit hypercritical, but when i walked in and introduced myself, and addressed him as "doctor", he was like "no, it's joe. i'm not here to be doctor today." we formed a great rapport. he had said to me that he's surrounded by medicine all day, everyday of his life and he's sick right now and in the hospital and all he wants is to talk about something that doesn't have to do with medicine. he didn't need a colleague, he needed a nurse who would listen to him whine just like any normal person about how much crohn's disease sucked, and how he missed his kids and his dogs, etc etc... i find that statement to be very true.

Specializes in Women's health & post-partum.
i had a doctor for a patient last week and he was wonderful. i was a bit skeptical because all the other doctors i've ever taken care of have been a bit hypercritical, but when i walked in and introduced myself, and addressed him as "doctor", he was like "no, it's joe. i'm not here to be doctor today." we formed a great rapport. he had said to me that he's surrounded by medicine all day, everyday of his life and he's sick right now and in the hospital and all he wants is to talk about something that doesn't have to do with medicine. he didn't need a colleague, he needed a nurse who would listen to him whine just like any normal person about how much crohn's disease sucked, and how he missed his kids and his dogs, etc etc... i find that statement to be very true.

I found the doctors (and nurses) I've cared for to be uniformly easy to care for. Most of them were not OBs, so, except for using more technical language, I just treated them like every other mother. Primips are primips!

As for my experiences as a patient or member of a patient's family--the family always manages to "out" me, in spite of my desire to be anonymous.:chuckle

Specializes in ICU, nutrition.

I didn't mean that doctors make bad patients...the ones I've dealt with over the years have been fine. But I can't tell you how many doctors as family members I've dealt with that have been absolutely impossible. Especially the gastroenterologist who is trying to manage Great Aunt Susie's open heart surgery complications and renal failure from 3 states away, calling 2 or 3 times a shift, second guessing every decision, putting the RNs in the middle and generally being a PITA. :banghead:

Specializes in Psych, Med/Surg, LTC.
I didn't mean that doctors make bad patients...the ones I've dealt with over the years have been fine. But I can't tell you how many doctors as family members I've dealt with that have been absolutely impossible. Especially the gastroenterologist who is trying to manage Great Aunt Susie's open heart surgery complications and renal failure from 3 states away, calling 2 or 3 times a shift, second guessing every decision, putting the RNs in the middle and generally being a PITA. :banghead:

Thankfully, I have never encountered that!!!

Specializes in Med-Surg, Trauma, Ortho, Neuro, Cardiac.

Nurses and doctors as family members can be a real pain in the butt with their high and mighty attitudes and expectations.

Specializes in ORTHOPAEDICS-CERTIFIED SINCE 89.

When my DD had surgery last week I was good and stayed in my chair unless she needed me. I didn't go the next day as it was a long day for me and DH went instead. Third day when I came in the day nurse treated me very coldly. "You should have told me you were a nurse! It would have saved a lot of trouble." Now my husband is intelligent, my daughter is also and in addition has a Master's degree." I saw it as an offense and said so. Turned out the nurse had 3 patients. THREE. I felt I was a visitor and family who just happened to have a dusty diploma somewhere. I was a MAMA and that was all.

I try not to mention that I am a nurse because I don't want to be accused of being snotty or wanting special privileges. However recently my brother was hospitalized for several days with a severe virus. One of his nurses was horrible. He was experiencing terrible headaches and nausea. She kept coming in and turning the lights on and yelling at him. She also yelled at me because I was holding a cup for him as he drank from a straw (he had his eyes covered). She was convienced he was not really in that much pain (she never accessed; he told me 9 of 10). She was also rude and condensing to my Mom because Mom called an IV a "drip". Finally I was about to go across the bed at her because she was about to push a medicine that she refused to tell brother anything about. Mom spoke up then and told her I am a RN. Her attitude did a complete 360. She told the med and dose. She also washed her hands before leaving the room (Mom said that was a first). I was so steamed! All patients deserve decent treatment no matter who their Sis is! Brother is better now thank goodness but I just don't know what to do in the future. I'm thinking I'd rather strangers think I'm a snot than mistreat my family!

Specializes in Gerontology.

Ive had a several incidents where my parents where pts, and the nurses knew I was a nurse. Never has it been a problem.

My father had his knee replaced. I kept very quiet that I was a nurse when I was visiting - except when he hemmorraged after removal of his hemovac and required blood. I noticed that the blood seemed to be running at a very slow rate - but as I did not know why, I kept quiet when the nurse came in. When she commented that she needed to change the rate, I just agreed and then stated that I was an RN and was concerned but didn't want to "make waves". She just commented that these were new IV pumps they were using and they were having problems. Interestly, our hospital had just gone to new pumps and I was part of the focus group that had chosen the new pumps and we had rejected the ones this hospital was using because we found them difficult. I mentioned this to my Dad's nurse and she said she wished that her hospital would have included nurses in the chosing of the pumps b/c the nurses would have never chosen them either!

The day my Dad was discharged, we arranged for his pharmacy to deliver his meds, as we did not want to wait at the pharmacy for the script to be filled. The pharmacist called us at home, wanting to make sure that the Coumadin would be given. As soon as I told him as was an RN - he was like, Oh good - you know the importance of this drug. I feel better now.

Fast forward a couple of years and my Mom is a pt - severe stroke, comfort measures. The nurses know I am an RN but are great. They give my a choice - do you want to help with changing her diaper, repositioning, etc. At first, I stepped out - I was already having difficulty seeing my Mom like this. They were all good with that. A few days later - she has a cath, a CADD etc. The nurse comes in and says, "we are short staffed today. We can wait until I can get help, or if you like you can help me turn her. Its up to you". I helped b/c by that point, I was more comforatble.. But I still appreciate being given the choice.

The nurses who cared for my Mom were fabulous. They knew I was nurse but it never interferred in her care. In fact, we had many interesting discussions discussing the differences between my rather progress hospital and their more traditional hospital. And I think we all came out of it for the better.

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