When I tell people that I am a nurse or because some people know I'm a nurse, why do they feel it is ok to launch
into a tirade about their or their parents/neighbor's/friends/friend of a friends negative experience with a nurse?
While I can understand the need to vent, all the negative comments are becoming, honestly tiresome and it puts
me in an akward position. I don't know the nurse personally they are complaining about. I don't know the policies
of the hospital they are complaining about.And I certainly wasn't there in person when the problem occured.
The last time this happened, I had had a week from hell at work. I finally snapped and lost my temper and launched into my own tirade about stupid patients and families.:angthts: How do other nurses handle this problem?
I know poor nursing care exists but for crying out loud I can't control other people's actions. Should I just smile and
say,"I'm sorry you had a bad experience, but you really need to complain to the nurse involved or their immediate
supervisor because complaining to me will get you nowhere"?