This is what I shared tonight with a private group, nurses and non-nurses.
Background for you that don't know me, I'm a first year, grad in May working in a nursing home:
Intense night tonight. We were caring for a hospice patient who was also somehow a full code. Patient was new to us. Patient began to actively and imminently die on our shift. The full code thing sent things in to a real doozy. Patient's family member saw what was happening, saw the suffering and agreed to re-instate the DNR that patient had revoked two weeks ago. We don't have an MD in-house, so this took some rigmarole and got very hectic and stressful. We wanted to get this patient DNR before he DID code and we started pounding on his chest (which would have been unsuccessful) in front of his family member. Long story short, we were able to get this done and the patient died in relative peace. He actually died approximately 5 minutes after she signed the paperwork and we got permission from the doctor. It was the first time that I've had my hands on someone and felt them die. But, that is another story. I feel like my nursing BFF and I did a good job, did the right thing and really helped this family. Certainly it was sad and hard and will haunt me for a long time. But, I was prepared for that going in to this.
What REALLY infuriated me was one of the CNAs. I was speaking with the POA and making absolutely certain that this is what she wanted. With no MD in house to sign off, just telephone orders based on our assessments and relaying of information, I wanted it to be locked up tight. Otherwise, "Well hey you neglected this patient and let him die, why didn't you bag and start compressions? He was a full code." Get it? So, this CNA, IN FRONT OF THE FAMILY MEMBER kept questioning me about where the hospice nurse is (they manage the case, we deliver the care. They visit occasionally,...they do not come out to attend deaths. We do that.) In order to shut him the eff up, I excused myself and asked the CNA to come help me with something. When we left the room he started to BERATE ME that I was "cold and clinical." He would not accept my explanations that the hospice nurses don't come to attend deaths when there are three other licensed nurses in the building! "They need to be here! Do they know what's going on?" I finally left it with "Trust me, we've been in touch with hospice!" (I believe they were actually ON HOLD at that very moment. Maybe on the line next to the DON. @@)
The other aid in the room, who was waiting quietly behind the curtain in case her assistance was needed, grabbed me and said "You need to write him up! He shouldn't undermine you like that! He's clueless!" The other nurses agreed that I was fine. But, it stung. Yes, I was straightforward and somewhat clinical. But, I told her the truth. I HAD to tell her the truth or I KNEW that she was going to end up standing there watching us do CPR, cracking this poor, fragile patients ribs and he would die anyway! There would be overhead pages, an ambulance streaking in with sirens, the patient would be taken to ER and pronounced dead there. I did tell the patient when she said "I'm just concerned because he revoked the DNR a couple of weeks ago." "He has no quality of life left. He's not going to recover. Maybe he didn't understand that or maybe he was scared. I'm sorry. If you choose to sign the DNR, we will make sure that he is comfortable until he passes away." Then she asked me how we would do that, and I told her. Morphine, positioning, Tylenol for fever, something to help dry up his secretions, keeping him clean and dry, oral care, making sure he doesn't feel thirsty. Earlier when I was assessing him, she had said to me "It helps me if you tell me what you're doing, even if I don't understand." So, I did. "I'm doing this, this and this to see if the current problem is this or this."
This is not the first patient that I've had die. It is the first under the circumstances and the first that I've been there for the final breath. I know hospice measures and do them. I hug patients and their families. I've been thanked for my care at end of life. Unfortunately this was different and not easy. I had to be clinical in that moment, didn't I? I have a job to do as a nursing professional. But, bet your ass, everytime I left the room I asked that woman what I could do for her. What I could bring her, if I could call someone, etc... When he was in his final seconds, I made sure that there was room for her bedside and that she gently understood it was time to say goodbye and I made sure the patient had a hand free to hold. I stayed close to her and followed her cues for physical comfort. It was ME that she asked "What do I do now?" And it was ME that said "Say your goodbyes. We can handle everything else. You may stay with him until the funeral home comes or you can go home to your children. I'm sure you want to hold them close now and we will make sure that he is taken care of." She did. And we did.
And guess who didn't show up to clean the body, dress him and make sure his teeth and glasses went out with him? Yeah, the CNA that thinks I'm so uncompassionate. I had a talk with him. He still criticized me. He told me I came in to the room like a tornado, spieling off abbreviations to the other nurse. Well, perhaps. But, yes I had to let him know that we are allowed to take a "TO" (telephone order) from doc for "DNR." I had to let him know because we were seconds away from torturing a 3/4 dead man.
Mostly I'm just venting. My feeling are hurt and I feel like I've been undermined. There are some things that my CNAs know better than me like "Hey, lets use this cream, so and so had the same thing and it worked great!" and I listen. There are other things that the CNAs don't know about. And the law is often one of them. The process of death is another. And ALL that was going on in that hour is another. He did NOT know what we were up against. Plain and simple. And there was no time to kiss his ass and explain it all. But, I'm also seriously considering going in tomorrow and writing him up. He was out of line. And his demeanor the rest of the night expressed that he did know it. So, perhaps I won't.
Featured Replies
Join the conversation
You can post now and register later.
If you have an account, sign in now to post with your account.
This is what I shared tonight with a private group, nurses and non-nurses.
Background for you that don't know me, I'm a first year, grad in May working in a nursing home:
Intense night tonight. We were caring for a hospice patient who was also somehow a full code. Patient was new to us. Patient began to actively and imminently die on our shift. The full code thing sent things in to a real doozy. Patient's family member saw what was happening, saw the suffering and agreed to re-instate the DNR that patient had revoked two weeks ago. We don't have an MD in-house, so this took some rigmarole and got very hectic and stressful. We wanted to get this patient DNR before he DID code and we started pounding on his chest (which would have been unsuccessful) in front of his family member. Long story short, we were able to get this done and the patient died in relative peace. He actually died approximately 5 minutes after she signed the paperwork and we got permission from the doctor. It was the first time that I've had my hands on someone and felt them die. But, that is another story. I feel like my nursing BFF and I did a good job, did the right thing and really helped this family. Certainly it was sad and hard and will haunt me for a long time. But, I was prepared for that going in to this.
What REALLY infuriated me was one of the CNAs. I was speaking with the POA and making absolutely certain that this is what she wanted. With no MD in house to sign off, just telephone orders based on our assessments and relaying of information, I wanted it to be locked up tight. Otherwise, "Well hey you neglected this patient and let him die, why didn't you bag and start compressions? He was a full code." Get it? So, this CNA, IN FRONT OF THE FAMILY MEMBER kept questioning me about where the hospice nurse is (they manage the case, we deliver the care. They visit occasionally,...they do not come out to attend deaths. We do that.) In order to shut him the eff up, I excused myself and asked the CNA to come help me with something. When we left the room he started to BERATE ME that I was "cold and clinical." He would not accept my explanations that the hospice nurses don't come to attend deaths when there are three other licensed nurses in the building! "They need to be here! Do they know what's going on?" I finally left it with "Trust me, we've been in touch with hospice!" (I believe they were actually ON HOLD at that very moment. Maybe on the line next to the DON. @@)
The other aid in the room, who was waiting quietly behind the curtain in case her assistance was needed, grabbed me and said "You need to write him up! He shouldn't undermine you like that! He's clueless!" The other nurses agreed that I was fine. But, it stung. Yes, I was straightforward and somewhat clinical. But, I told her the truth. I HAD to tell her the truth or I KNEW that she was going to end up standing there watching us do CPR, cracking this poor, fragile patients ribs and he would die anyway! There would be overhead pages, an ambulance streaking in with sirens, the patient would be taken to ER and pronounced dead there. I did tell the patient when she said "I'm just concerned because he revoked the DNR a couple of weeks ago." "He has no quality of life left. He's not going to recover. Maybe he didn't understand that or maybe he was scared. I'm sorry. If you choose to sign the DNR, we will make sure that he is comfortable until he passes away." Then she asked me how we would do that, and I told her. Morphine, positioning, Tylenol for fever, something to help dry up his secretions, keeping him clean and dry, oral care, making sure he doesn't feel thirsty. Earlier when I was assessing him, she had said to me "It helps me if you tell me what you're doing, even if I don't understand." So, I did. "I'm doing this, this and this to see if the current problem is this or this."
This is not the first patient that I've had die. It is the first under the circumstances and the first that I've been there for the final breath. I know hospice measures and do them. I hug patients and their families. I've been thanked for my care at end of life. Unfortunately this was different and not easy. I had to be clinical in that moment, didn't I? I have a job to do as a nursing professional. But, bet your ass, everytime I left the room I asked that woman what I could do for her. What I could bring her, if I could call someone, etc... When he was in his final seconds, I made sure that there was room for her bedside and that she gently understood it was time to say goodbye and I made sure the patient had a hand free to hold. I stayed close to her and followed her cues for physical comfort. It was ME that she asked "What do I do now?" And it was ME that said "Say your goodbyes. We can handle everything else. You may stay with him until the funeral home comes or you can go home to your children. I'm sure you want to hold them close now and we will make sure that he is taken care of." She did. And we did.
And guess who didn't show up to clean the body, dress him and make sure his teeth and glasses went out with him? Yeah, the CNA that thinks I'm so uncompassionate. I had a talk with him. He still criticized me. He told me I came in to the room like a tornado, spieling off abbreviations to the other nurse. Well, perhaps. But, yes I had to let him know that we are allowed to take a "TO" (telephone order) from doc for "DNR." I had to let him know because we were seconds away from torturing a 3/4 dead man.
Mostly I'm just venting. My feeling are hurt and I feel like I've been undermined. There are some things that my CNAs know better than me like "Hey, lets use this cream, so and so had the same thing and it worked great!" and I listen. There are other things that the CNAs don't know about. And the law is often one of them. The process of death is another. And ALL that was going on in that hour is another. He did NOT know what we were up against. Plain and simple. And there was no time to kiss his ass and explain it all. But, I'm also seriously considering going in tomorrow and writing him up. He was out of line. And his demeanor the rest of the night expressed that he did know it. So, perhaps I won't.