Annoying words/behaviours during report

Nurses Relations

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What annoys you the most when receiving report? For me is the: 'pt x, y or z had voided or had a BM for me! Really?? I am pretty sure pt x y and z did not void or had a bm for you or anyone else except themselves! It irks me to no end when I hear that! And I hear it almost every day! :***:

Specializes in Psych, Corrections, Med-Surg, Ambulatory.
What annoys you the most when receiving report? For me is the: 'pt x y or z had voided or had a BM [b']for me[/b]! Really?? I am pretty sure pt x y and z did not void or had a bm for you or anyone else except themselves! It irks me to no end when I hear that! And I hear it almost every day! :***:

"Ooooh! Lucky you! Are you taking it home or sharing with everyone?" (Of course I wouldn't really say that. But it would be so tempting.)

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When they've had the patient before and they still insist on me spitting out the entire medical history and all 20 diagnoses and get offended if I don't remember them all and have to reach for the hard chart or pull up the face sheet on the computer. Also when the oncoming nurse makes me wait 30 minutes to give her report while she looks over the TAR and tsks or yells at me outright if any wound care is not completed or fully documented to her specifications. Some days things have to be passed to the PM shift. I am not super nurse especially with a now "full" patient load and last minute doctor's orders that they expect to be entered immediately if not while they are giving me the order.

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I don't find words annoying so much as hearing repeatedly the same information as though I am unable to retain it from one day to the next. Like when the nurse handing off to me tells me the admitting diagnosis and she's handed me this patient yesterday and the day before. Does she think I don't know why he's there? How about telling me what happened from the time I left until the time I returned? Don't tell me the results of his MRI from a week ago if I've had him three times since and we both know those results already!

Also hearing how many times someone voided when he is ambulatory and hasn't had a single problem with voiding or anything even remotely related to his urinary system. And I told the handing-off nurse yesterday it wasn't relevant. And still she tells me again. I.Don't.Care!

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"Ooooh! Lucky you! Are you taking it home or sharing with everyone?" (Of course I wouldn't really say that. But it would be so tempting.)

HAHA THIS

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Specializes in Cardiac/Tele.

I had one nurse tell me 10 minutes worth of stories about the patient's family dynamics (which weren't anything out of the ordinary, just who does what for work and life stories), and get annoyed with me for asking pesky questions like, well, do they have any edema? (I work on a heart failure floor.) She didn't last long.

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I had one nurse tell me 10 minutes worth of stories about the patient's family dynamics (which weren't anything out of the ordinary, just who does what for work and life stories), and get annoyed with me for asking pesky questions like, well, do they have any edema? (I work on a heart failure floor.) She didn't last long.

Yeah this is annoying, but I also appreciate a heads up if the family is nuts, helpful, or otherwise going to impact my work.

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Two things come to my mind.

When I give report to the floor nurse I go through the medications that the patient has received while in the ER. I will have given my SOB patient solumedrol, mag, maybe IVPB antibiotics, etc. Right after telling the nurse this, she asks me, "Do they have an IV?" I want to reach through the phone and choke her!

The worst, however, is when getting report at shift change in the ER and I have one or more patients with clean beds assigned but report hasn't been called for whatever reason, and the patients' home meds have not been verified! When I ask if this has been done and the answer is no, the excuse is ALWAYS that the nurse was too busy!!! So I have more minutes in my hours to do what should have already been done??? Yes, nursing is a 24 hour job, but this is a huge safety issue! The vast majority of patients that come to us have been to our hospital before and have a med list in the computer from a previous visit. Doctors order home meds from this list believing that it is accurate when there is a good chance that it is NOT. So now I am forced to take the time to verify home med lists on patients that should be moving out of the ER but have to wait for this important task to be done, then I have to make sure that the floor nurse understands that the ordered medications may not match what the patient is actually taking so she can be careful not to make a medication error and put the patient at risk. Very frustrating!

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Specializes in Psych, Corrections, Med-Surg, Ambulatory.
I had one nurse tell me 10 minutes worth of stories about the patient's family dynamics (which weren't anything out of the ordinary, just who does what for work and life stories), and get annoyed with me for asking pesky questions like, well, do they have any edema? (I work on a heart failure floor.) She didn't last long.

This was one of my pet peeves as well.

Nurse giving report: "Oh, she has the nicest grandson. He's a medical student. He was here all morning but he's gone now. He had to go and do some things and he won't be back today."

Me: "How many days postop is she? Is she ambulating?"

Nurse giving report: "I don't know. But she has the nicest grandson..."

:banghead:

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When we have a full board of 15 + patients in labor and people want the nitty gritty details of the labor stories of each and every one (before getting their patient assignment and individual report). No. Just tell me why she's admitted, why she's in labor, how many weeks' gestation, and if she's ruptured/pushing/what not. I don't need the nitty gritty details about every single patient in labor on the unit. Just mine. Thanks.

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Specializes in Cardiac/Tele.
This was one of my pet peeves as well.

Nurse giving report: "Oh, she has the nicest grandson. He's a medical student. He was here all morning but he's gone now. He had to go and do some things and he won't be back today."

Me: "How many days postop is she? Is she ambulating?"

Nurse giving report: "I don't know. But she has the nicest grandson..."

:banghead:

That's exactly what I mean! A warranted heads up is great so I don't walk in and create problems. But I don't need to know that grandson Billy's cousin's sister is a park ranger in Timbuktu.

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Two things come to my mind.

When I give report to the floor nurse I go through the medications that the patient has received while in the ER. I will have given my SOB patient solumedrol, mag, maybe IVPB antibiotics, etc. Right after telling the nurse this, she asks me, "Do they have an IV?" I want to reach through the phone and choke her!

The worst, however, is when getting report at shift change in the ER and I have one or more patients with clean beds assigned but report hasn't been called for whatever reason, and the patients' home meds have not been verified! When I ask if this has been done and the answer is no, the excuse is ALWAYS that the nurse was too busy!!! So I have more minutes in my hours to do what should have already been done??? Yes, nursing is a 24 hour job, but this is a huge safety issue! The vast majority of patients that come to us have been to our hospital before and have a med list in the computer from a previous visit. Doctors order home meds from this list believing that it is accurate when there is a good chance that it is NOT. So now I am forced to take the time to verify home med lists on patients that should be moving out of the ER but have to wait for this important task to be done, then I have to make sure that the floor nurse understands that the ordered medications may not match what the patient is actually taking so she can be careful not to make a medication error and put the patient at risk. Very frustrating!

This is all valid and I get the frustration. However, legally the med. rec. is ultimately the physician's responsibility. It is his/her job to ensure the right meds are ordered. Community hospitals especially like to dump this on the RN because there is no intern to dump it on.

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This is all valid and I get the frustration. However, legally the med. rec. is ultimately the physician's responsibility. It is his/her job to ensure the right meds are ordered. Community hospitals especially like to dump this on the RN because there is no intern to dump it on.

There's legal and there's hospital policy, and nurses get in trouble for not following policy.

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