There is a patient who has been verbally abusive, uncooperative and with lots of complaints.
(He is orientated and with no history of mental illness!)
He has so many odd requests and complaints that sometimes they disturb nursing routines.
As he is having IVABs 4 hourly, I flushed his line with 10mls of saline before the IVABs as charted. And obviously he did not like it. He started yelling, "Hey, it's 5mls!" I politely explained that I was following the order. And another nurse who was with me also told him the same thing. Later, I clarified the order and corrected it to 5mls as the patient wanted.
4 hours later, I went into the patient's room to do the IVABs again. He said, "let me tell you something. You do what I tell you to, bloody monkey. When I say stop, you stop, bloody monkey!" I left the room and another nurse took over.
Beside all of his unrespectful behavior toward nursing staff, calling me a monkey (FYI, I am asian) is personal and against race.
I would like to take this to the next level. (I already let the management know)
If anybody knows what is the procedure, please advise me.
Thanks for reading.
Dec 1, '10
Wow. I have taken care of some ******** in my day, but I don't recall anyone that bad. I'd probably ask not to have to take care of him, but if that's not a possibility (it wouldn't be where I work) I'd just ignore it and do the minimum required. Sorry you have to put up with that.
Last edit by dianah on Dec 1, '10
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