Call light abuse. What to do??? - page 2

by IBleedGreen

8,088 Views | 38 Comments

Today I had a pt. who was A&O x3. The nurse giving me report (this was a pt. transferred to me from another unit) said they like to push their call button. They will push it to tell you that they are going to watch a show on TV.... Read More


  1. 5
    Ask if they ever heard of the story called "the little boy who cried wolf?" If not print it off Google, hand it to them and tell them to think long and hard about why you picked that to read.
  2. 11
    Quote from blackvans1234

    However where I work, the RN's don't usually answer call bells, it is usually the PCT.
    Really!?? Everyone is required to answer call lights. Even my manager will come out of her cave and answer lights. The only one who doesn't is our nurse educator. She is lazy. She stands in the hallway telling people "room 21 light has been on for 3 minutes and 21.653 seconds." She just stands there staring at them like she is star gazing. I just want to be like...COME JOIN THE FUN!!! lazy turd. oops...did I say that?
  3. 1
    Do you have a patient relations department that you can call? We have had more than a few patients that have had a behavior contract drawn up & enforced.
    AnonRNC likes this.
  4. 9
    Where I work a patient like that will be assisted into a chair/wheelchair/geri chair and parked out at the nursing station away from their bell.They are made to spend as much time as possible out of their room.( I work in a hospital). If they are well enough to be ringing constantly they don't need to spend all day in bed.
    jadelpn, canoehead, DawnJ, and 6 others like this.
  5. 0
    Oh I have one who does that.. As soon as he sees me walk by he pushes his light.
  6. 0
    Where I work the call bell is on the same remote as the TV. There are 3 buttons, one for the TV, one is the call bell and the one in the middle operates the light. It is not uncommon for a patient to hit the call bell while trying to change the channel or turn the TV on.
  7. 3
    sit them in a chair in front of the nursing station
    canoehead, DawnJ, and Kafergie like this.
  8. 1
    Get your charge nurse/supervisor.
    Stcroix likes this.
  9. 2
    Who knows what makes people tick? It might be as simple as they're bored. Sometimes I think I'm the entertainment. What a game! There are so many variants. The "how long will it take to answer" game. The "who will it be this time, can I guess right" game. The "will they be mad" game. The "can I say I didn't do it and fool them" game.

    Every once in a while we'll get the guy who likes the younger CNAs in the room. When I suspect that, I take call light duty for that pt. It generally stops since the reward is removed.
    Where I work we can't anger a pt by suggesting they're being unreasonable. Even when they obviously are.

    On a really bad night, all I can do is count down the minutes til I can go home.
    opossum and Orange Tree like this.
  10. 0
    Quote from Jenni811
    Ask if they ever heard of the story called "the little boy who cried wolf?" If not print it off Google, hand it to them and tell them to think long and hard about why you picked that to read.
    I would be giving them this lecture. Then de prioritizing their call light. I can't remember ever taking one away, but for this case I think they need theirs off or taken away.


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