Quote from Nurse216
I was taking care of a patient today who told me... "your job is to make me happy".
I was taken aback, but responded "my job is to make you healthy... healthy and happy, but healthy first"
I feel a bit guilty, and I feel that I shouldn't. I'm amazed that a patient would tell me that my job is to make them happy. Has anyone had an experience like this or offer any words of advice?
Keep these in your holster for next time (all said with a smile, of course):
1) "No, that's what puppies and kittens are for. But puppies and kittens can't do CPR."
2) "I'd hate to see what a depressed mess you'll be after you're discharged, then."
3) "Actually, I specifically have a 'DON'T
make Mr./Ms. [pt's name] happy' clause in my contract."
4) "My name isn't fluoxetine. If you're really unhappy, maybe a psychiatrist should introduce the two of you." (Kinda harsh, I know)
5) "And apparently your job is to be an entitled douche." (This one has ONLY been broken out when confronted with extreme
I'm not mean, I swear. That was my alter-ego, Snarknado.
Don't feel guilty for a second. This person is obviously misinformed of the role that nurses play in their healthcare - not necessarily their fault, considering the resort experience most facilities want to market to potential clients - but you have to correct that line of thinking right away or else patients will continue to make absurd demands that can actually impede upon their (and other patients') care.