I LOOOOOOOVE unit aides.......almost all of ours are nothing less than terrific. We do have one who intimidates some of the newer and younger nurses (who then come to ME to complain........why, I don't know, because I sure don't do the hiring!) and has done some truly rude things, like giving a nurse with 5 or 6 patients the next admit when there's a couple of nurses who have only 3 or 4 apiece. She's one of those who, if she doesn't like you, makes your life hell in every way she can. (She likes me, thank goodness, but she also knows I don't put up with ANYBODY'S crap.)
A good unit secretary can literally keep the department running when the computers OR the patients crash.........answer the phone, input orders, direct visitors, put charts together, AND leap tall buildings in a single bound.......catch everyone up on gossip while taking down admission information from the ER.......stop a quarrel from developing between staff members who've already had three admits apiece today, and even keep the sh** from hitting the fan because no one's willing to take the next one!
Good luck to you. I'm sure you will do a wonderful job!