I need to vent and get opinions from other nurses if this has happened to you (I'm sure it has!).
I'll preface this with the fact that I have 12 years experience, and have also held the position (at another facility,several years ago) of one of the people who is undermining me.
I am a LPN in an Assisted Living Facility. I "supervise" the med techs & aides on my shift, as well as work as an aide or med tech when necessary AND supervise. No big deal.
The problem is that my supervisor, the "Resident Service Director" (of which position I have held in the past and hated the salaried/on call aspect of and quit ) will tell me to do one thing with the aides/med techs (ie. enforce the rules), but when I do and they get angry, she will say to them, either RIGHT IN FRONT OF ME or behind my back "I never said that...Amy's wrong about that." :angryfire This supervisor also has allowed one aide to retain her job after being caught SLEEPING SEVERAL TIMES on the job AND refusing to do RESIDENT CARE!!! Our administrator is along the same vein...yesterday one of my residents was clearly in distress; either having TIA's or a cardiac event & I couldn't get a hold of the MD (you know, you have to call them first for the order to send out!
). The prudent thing of course was to send her out...so I wasn't going to hesitate. My administrator says "Well of course, call 911 RIGHT AWAY!" So I'm thinking "911?" I should just call dispatch for the local ambulance service but I did EXACTLY WHAT MY ADMINISTRATOR SAID. Since we are a brand new facility WITHOUT A PROTOCOL IN PLACE as to what to do when you can't get a hold of the MD I did EXACTLY what Ms. Administrator said.
Needless to say the fire dept showed up first THEN the ambulance service. 911 did ask the emergency so they knew it was a 91 year old female, NOT a catastrophe. Well my administrator was upset that so many people arrived & said "I NEVER SAID TO CALL 911. Why didn't you call the DOCTOR?"
These are just 2 examples of the blatant baloney that goes on daily at my place of employment. It seems they value people who refuse to do their jobs & they want the nurses (there are only 3 of us right now) to enforce the rules but then they (management) wants to be the "good guys" and take the side of the employees who are clearly in the wrong! HOW DOES THIS MAKE ANY SENSE?! I thought we were here for the residents? And even if it IS all about the "bottom line" (we all know it is) , if you allow employees to neglect their duties, that will cost you !
Thank you for reading, and understanding !
Dec 12, '07
After you do what NC girl 35 suggested, getting or attempting to get things straight with these people, if this continues, then you have to weigh whether having this job is worth the problems you will surely continue to encounter. You know one thing for certain, both of these people have no hesitation whatsoever about throwing you under the bus if something goes wrong. Not a good position to be in. And you are right, many (or most) of us have encountered management that undermines its first line supervisors. Good luck with resolving this.
Last edit by caliotter3 on Dec 12, '07