Dear Nursing Students/Orientees: A Love Note from the Preceptor from Hell

So often what we do pushes us to our edge where we struggle to not only live the moment we are in, but to redefine ourselves and our goals. Written in an exhausted, frazzled moment after an insane day and a night of trauma call. Posted because I know there are more orientees like mine and more preceptors like me. Nursing Students General Students Article

Warning: The following post is rife with brutal honesty and frustration. Read at your own risk.

Memorandum from the desk of Your Friendly Neighborhood Sociopath

Dear Nursing Student/Orientee:

Allow me to start my letter with a brief aside. Yes, I know there are things you are not taught at nursing school. I know that this may not apply exactly to your set of circumstances. I know that there are evil, vindictive individuals out there that will purposefully set you up, hold you down, and delight in making your every morning something to dread and your every evening a nightmare.

But I am not one of those individuals. I do not, under any circumstances, condone their conduct.

Nor am I some fluffy feel-good nurse that will hold your hand, coddle your mistakes and spout sayings freshly garnered from those horrid encouragement posters seen in every middle management office. You know the ones...they normally feature a humpback whale tale flipped above the water, inked on black with the word "Perseverance" splayed in white type beneath it. No. I am not that nurse.

Normally this is where I would insert some words of acknowledgement and a word, dare I say, an apology for who I am.

No.

Wrong.

I am not sorry.

I am not sorry for who I am. And more importantly, I am not sorry for who I am trying to help you become.

And if that makes me the sharp toothed thing lurking under your bed, poisoning your dreams, then so be it.

Let me be frank....well, more frank: It is not my job to be your friend. It is not my job to be your nanny, your partner, or your teacher.

I am your preceptor.

mentor.gif I am not paid to like you. I am not obligated to think you are amazing, or clever, or the greatest thing to grace the floor. You were admitted to nursing school. Maybe you've already passed the NCLEX. So did I as well as the rest of the nurses around you. Get over yourself.

I am not here to swap stories of what we did over the weekend or invite you out to drinks after work. To be clear, you are but one more individual whom I must monitor throughout my shift and what a dangerous individual you are as you practice under my license and tutelage. I am not blown away that you remembered to put on gloves or to put the bed low and make sure the call light is in place. That is your job. By the time you round with me, that should be second nature.

So let's pause for a second and smooth all the hackles I know I just raised.

Allow us, for just a moment, to be honest together, yes? Nursing school often paints a pretty picture of perfect working environments frosted with therapeutic communication, dollops of hand holding, smiling, radiant preceptors for everyone and delightful nurse to patient ratios. Rainbows sold separately.

It's not that I crush dreams so much as get the lovely job of escorting you out of Wonderland and into reality. And reality bites.

I may not be your friend, but I will be professional with you and you have the right to expect nothing less. Perhaps in time we may develop an understanding which my lead to friendship. But that time is not now. Stop taking it so personally.

If you have done your research, if you have made your phone calls, if you have come to me and we have agreed upon a solution that turned out to be wrong, I will never throw you under the bus. I will defend you even to the DON and the MD's if we followed protocol, proper skilled nursing practice and physician orders. You may take a fall, but it will not be alone.

But I will not own your foolishness or your negligence. Expecting me to sacrifice my career, my rapport, my dignity for you is simply not realistic. Even in our little corner of the working jungle, natural selection, AKA survival of the fittest, still applies.

On that note, I will do everything in my power to be damn sure you never, ever manage to make such a grievous error. Why? Not because of patient care (though it should be a no brainer that such a thing is part of it). Because I want you to succeed. I want you to be safe. Because I know those mistakes destroy futures.

Not on my watch.

I promise you that my knowledge is yours to access any time, day or night. Even when I've stolen a precious few seconds in the bathroom or are snarfing down a sandwich. If you have a question, for the love of all things sacred and delicious, ask. Yes, even the "stupid" questions.

Though I firmly stand by the reasoning that the only stupid questions are the ones not asked.

I also promise to tell you when I don't know. What's this? A preceptor without an answer? Absolutely. Look, it's been...well...a while since nursing school and there is only so much room in the mental hard drive, alright? It's either remember the exact dosing of Colace or remember how to make a Denver Omelet. Sacrifices must be made for the greater good.

But we'll relearn/learn it together.

You worry about asking me questions as you fret over my answers and thus ask none. Pray tell, how shall I guide you if you do not ask?

I may not have the answer, but I know someone who does. Pay attention to who I talk to in order to get that information. Guess what? I'm showing you my sources. They will become your sources too when you are out on your own. And don't forget, I'm around. It's not like after the orientation is over I'm going to vanish with a nod and a plume of purple smoke to a magic lamp.

Silence means just as much as speech. Kindly note when I hold my tongue and when I talk and more importantly, who I talk to. (Yes, I know, ending a sentence with a preposition. - 10 points from Gryffindor) I'm giving you hints on who to trust and who to watch as well as your Reliables, those fine folks that always seem to be Johnny on the spot with whatever strange thing you need.

Speaking of speech, communication is a two way street. If you need my attention, if you need something different, if you need me to back off because, trust me, it is harder than nothing else to sit on ones hands and watch someone struggle when it is just so much easier to do it oneself, say something! Just....not in front of a patient. Or my charge nurse. Let's talk privately, quietly, as two adults ought.

Be sure that I am fully aware of the tone I use. You know. The. Tone. I have it in my orificenal for a reason. That is my "Some serious !@#% is about to go down and I need you to do exactly as I say" tone. Never argue with the tone. Pay attention and make mental notes. Ask me later what I saw that you didn't. I'll happily tell you.

Should that tone ever come out while you are performing a task: freeze. I am trying to keep you from causing unwitting harm. More to the point, I am working to guard you from making the same mistakes either myself or others have made. And yes, I will tell you the story later.

Again, don't take it personally. In those moments it's not about you. It's about the patient.

However, there is nothing in this world more frustrating, more gut churningly irritating, than someone wrapped in indifference and swaddled in ego. Nothing makes me angrier, quicker, than an orientee that does not see their own potential and is more than happy to just settle. I see so much ability just lying dormant, waiting for the right chance to break free and yet when it is ignored, when you gloss over it in favor of the easy way out, I seriously just want to kick a squid. In the face. Hard.

So I'm going to push you. Relentlessly. When you could do something better, I will tell you. I do not hand out compliments liberally for a reason. Your best today is simply not good enough tomorrow. It's not good enough for me and it definitely shouldn't be good enough for you. Your momentary failings are disappointing and just as you question what you are doing wrong, I am wondering the same thing about myself. When you ask questions, I'm going to ask you questions in return to make you think, not because I enjoy watching you squirm.

Remember: a great nurse is a thinking nurse.

And never be afraid to admit you don't know something. Ever. See points mentioned above about sources and help. I am going to push you. I am going to make you struggle and stumble. I will not let you fall.

In honesty, there are going to be good days. And there are going to be bad. The bad may outweigh the good for a bit. Sometimes it can get to be a tad much and I know, heaven help me, I know there are some criers out there. As an aside, I bid you, with utmost sincerity, to please don't cry. Don't cry. Not over a doctor yelling, or another nurse be snarky, or because you are overwhelmed, or because you thought I was harsh to you. Don't cry. Not one of those things is devastating enough to have earned that much power over your emotions.

But, as I realize that it is easier said than done for some, if you need to have it out, tell me. Tell me so I can find you a place to let it all hang out in private, even if it means covering your patients so you can go to your car. Because I want to protect you from committing what, for some, becomes a moment they cannot live down and stains their repertoire on the floor.

Because medical personnel are predatory pack animals. When you cry, they scent blood and bay for their pack mates to take notice. They watch. Stalking. Lurking. Marking you as weak, ready to cast you aside to larger predators, or, more readily, pick the psychological meat from your bones themselves.

When you have found your composure, we'll talk, brainstorm, and fix the situation. Even if it has something to do with me--scratch that--especially if it has something to do with me. But for that one moment, let me protect you.

And lastly, keep in mind that I'm human. I have bad days. I have a life outside of work and sometimes there is a lot going on that you may not know about. And on top if it all, I have my own workload, work drama, etc, on top of what is going on with you. So before you start gossiping to other orientees about your "!@#% of a preceptor" remember two things: 1) I will find out. I have eyes and ears you don't know about. 2) One day, you will look back and realize that your crazy preceptor may have had a point and you are stronger for it.

And you didn't even have to be coddled.

Wishing you best of luck and kindest regards,

~~CheesePotato~~

P.S.

I owe everything I am, every moment of clarity, success, and moment of feeling capable to my preceptor of many years ago who just so happened to be a nightmare on two tennis toned legs. Without him, I would never have survived running my first trauma alone nor would I have found a home in nursing. Thank you, my friend, for breaking me down so I could be built stronger.

Thank you Cheesepotato, awesome post!!! I WANT a preceptor JUST LIKE THIS!!!! I am going to graduating in May and you are just what I love in a preceptor. In nursing school I have gotten a few preceptors which my instructor called "hard" and she thought I was nuts when I requested that person again. I learn best when someone can show me what being a nurse really is and let me know when I screw up, to me, that is how I learn. We don't have to be friends we are here to do a job and I want to do my job the best it can be done!!!

Thank you from a prereq student

Actually the plume of purple smoke would make you awesome, and would make you a star. Just say'in. Try to work it in somewhere if you can.

Specializes in Med/Surg.

geez some of you people get offended so easily....she's ranting, let her rant. We've all had bad days before and we've all had things we feel strongly about.

Such a long post for something that should be so much simpler. Treat your orientee as you want to be treated. They are your colleague, not your dinner, or infant.

Granted, I'm a bit cynical after having two horrid preceptors. One just frustrated with the heavy workload plus a student. The other (and her 1 year post new grad RN coworkers) got a rise out of throwing me under the bus and watching me struggle. Watching - not guiding, not advising, not helping. Waste of the patient's/corporation's money.

I've also had three great preceptors. One who set me loose, yet provided kind oversight and praise for critical thinking skills. Another for being a tremendous resource and didn't let me slip up during orientation. And the other for providing positive feedback balanced with constructive criticism.

And for those of you who think or are in a situation where healthcare is a blood sucking, back stabbing world - it is not like that everywhere. Better places may be harder to find, but they are there!!

Wow! Beautiful.

Specializes in Sleep medicine,Floor nursing, OR, Trauma.

Greetings!

First of all, thank each and every one of your for a reply and a point of view. I find the spectrum of answers interesting, to say the least and, sadly, it would take me ages to reply to each.

A few points, however, that I feel merit mentioning:

~~ I most certainly do not have the goal of making anyone cry or otherwise engaging in sabotage, mud slinging, etc etc etc. Participating in any of this behavior would defeat the purpose and render the whole process of preceptorship completely useless. And as someone who was set up....repeatedly...by a preceptor (No, not the one I acknowledge), I can tell you first hand that it's just miserable. I would never do such a thing to someone. That's just....rotten.

~~ I do not tear down my orientees or students. Ever.

~~ Please remember that any over the top prose are meant to be tongue in cheek and most assuredly taken with a grain of salt.

~~ No one should ever, ever be subjected to bullying or feeling fearful of their co-workers.. You have the right to a safe work environment.

~~ I have yet to master the whole plume of purple smoke disappearing act. To date, I keep getting my thighs stuck on the entrance to the magic lamp thus spoiling the effect. No, slathering them with Crisco does not help.

~~ Preceptor/Orientee mismatch does happen. When it does, it is in everyone's best interest that a proper match be found.

~~ Although I may be mistaken, I did not say that I do not enjoy precepting. Some of my favorite times are seeing the moments of "ah-ha!" when it all just clicks.

I acknowledge and appreciate all of the various opinions and feedback. The passionate responses were simply awesome. This field is blessed to have individuals willing to take a stand in what they view and what they believe.

Sincerest regards,

~~CP~~

Specializes in Med-Surg, NICU.

"Let me be frank....well, more frank: It is not my job to be your friend. It is not my job to be your nanny, your partner, or your teacher."

Yikes. This could not be further from the truth, and if you cannot see the errors of this thinking, then you have no business being anyone's preceptor.

And then you contradict this previous statement: "I promise you that my knowledge is yours to access any time, day or night. Even when I've stolen a precious few seconds in the bathroom or are snarfing down a sandwich. If you have a question, for the love of all things sacred and delicious, ask. Yes, even the "stupid" questions."

And then again: "But we'll relearn/learn it together."

If that is not partnership, then what is it?

CheesePotato, you did it again. Bravo. This crusty old bat has been the mean mother to a lot of folks, and it's so nice to hear from someone else who gets why. :yelclap:

Specializes in Med-Surg, NICU.
Um, this article seems a bit over the top to me. Medical professionals are predatory, smell blood, etc.? I've been a nurse for over twenty years. That is way over the top.

As many other posters have said, the way you precept, and your attitude, your leadership style may be a great match for some orientees.

But not for me.

I don't think anyone needs to be "broken down" in order to reach their full potential.

And it's kind of condescending to think all new nurses need to be petted and coddled, and it is your job to toughen them up and show them how the real world is.

I, and many others, were well equipped with enough innate intelligence that we already possessed some pretty good critical thinking skills before we ever even started nursing school, and also realize we have an intrinsic responsibility for our own professional growth and development.

I look at new grads and nursing students as colleagues. I do not try to intimidate them. I get to know them as a person on some level; i.e., ask them when they are graduating, their future career goals, etc. I respect them, and they respect me. I freely tell them everything I know. I assure them there are no stupid questions. That knowing what one does not know is a cornerstone of safe practice.

Positive, healthy interactions with all coworkers go a long way in making tough shifts bearable, even enjoyable.

Support, teamwork, respect, sharing of knowledge, modeling leadership, and yes, KINDNESS. Despite whatever else is going on in my personal or work life.

So I don't worry about my orientees speaking about their experience with me as a preceptor with other staff.

I agree. I had a clinical instructor who broke and failed me and guess what? It made me hate her even more. She was a complete, wicked witch. My next clinical instructor was very sweethearted and I found that I was more open to her constructive criticism than my former instructor tearing me apart and making me feel like absolute **** about myself. Breaking the hardworker's spirit is just not cool in my book and it fits the stereotype of nurses eating their young to the fullest.

Some nurses have a complex and feel that they must be "big and bad" to the newbies. If that isn't a way to chase off some good students...

edit: oh my, some are protesting it?? i may have skimmed something? i will have to go back and read more carefully, as this article did not seem harsh to me, but, i did skim a bit of it.

edit#2---nope, i STAND AND APPLAUD, i have now read every word, and LOVED it, wasn't harsh, imo, at all, but very realistic. LOVED IT!!

I had two varying preceptors. The first pretty much made me watch everything on the sidelines, I learned nothing. My second, was an extemely kind and intelligent preceptor that truly took me under her wing. She loved teaching and wanted me to be the best I could be. We became close friends, she was even a guest at my wedding. I got lucky in this situation. I wouldn't ever expect to be buddy buddy with a preceptor, but it was nice to be able to work with someone so supportive of me, and I'm not going to lie, a little positive reinforcement really helped me. I don't work from negative reinforcement.

Although, If I were a preceptor, I would surely get frustrated if I had an orientee making the same mistakes repeatedly. I may take more of a tough love approach with faced in that situation.

I think its important that people are offered the choice to precept or not, no one should be forced into it. C.P. you sound like you demand your orientees to think which is a good thing. You also sound like you could be a wee bit imtimidating, just depends on the personalities you work with I suppose, as to how well they cope. Cheers to you for putting it out there.