welcome to the hilton...please dont forget to tip your waitress - page 17

i have no idea where the er is getting these people from but i wish theyd send them back...lol they are sick..yes...but for goodness sakes! i cant raise the head of my bed (i can however use... Read More

  1. by   seeley
    Remember everyone...we were taught that we are there to do for the patient ONLY what he/she cannot reasonably do for themselves at that time. We were also taught to remind them of that fact (as diplomatically as we can muster it) if they need to be reminded of this fact.

    We are NOT!!!!!! waiters/waitresses
    seeley
  2. by   ktwlpn
    I just don't UNDERSTAND what some people are thinking....I had the daughter of an Alzheimer's patient that used to drop her mother off at the LTC every Saturday am.The parents would share his meals..It really became a problem when the mother's dementia led to incontinence and the combative resident stopped recognizing his wife and started getting combative with her.Social service and the DON had fun with that family...Same thing happened in the hospital a few yrs ago-the patient was a retired doc-CTD and a full code.Major stroke and the family reversed his advance directives-he had a tube feeding and could not tolerate more then 20 cc's an hour...all systems shutting down...It was awful.The wife was dropped off every am by the daughter whom continued on with her day of shopping.I lost count of the number of times we ran the wife to the ED-chest pain more then once,increased confusion,weakness-you name it...She never should have been left there alone in her condition..
  3. by   coastin52
    Originally posted by gyn/onc-RN
    ...My manger had the nerve to produce this Creed or Policy from guess where? The freaking HILTON. Apparently one of our attendings got a copy of it when HE stayed there. It is a little card that the staff there carries around with them with these rules like #1. Be polite. I am guessing what they were, I was so irrate at the time, I forgot what they were. But they were all condescending of course. Then she posted it in our lounge!! I said to her "I am not a BellHop" and she said "Oh yes you are, you are a bellhop, housekeeping, anything you have to be!" We were all pretty upset about this. That is when it occured to me that all the praise we get from her for being good nurses only meant we were good at keeping patients happy by meeting their demands and making the hospital money. Nevermind the clinical skills, hard work, etc....
    Is this supposed to be some kind of retention tactic?
    Sounds to me like an incentive to find another place to work...I'd be talking to your manager's boss. It might be worth while to bring along a copy of your job description.
    Good luck!
  4. by   mattsmom81
    Originally posted by ktwlpn
    I just don't UNDERSTAND what some people are thinking....I had the daughter of an Alzheimer's patient that used to drop her mother off at the LTC every Saturday am.She should never have been left there alone in her condition..
    That family took advantage of you guys for sure, and I would have had to get APS in on it too...it was a regular occurrence.

    Had a rather sad case where the caregiver/wife of an Alzheimer's patient had a massive stroke...EMS brought the couple to my ICU, not knowing what to do with him. All family was out of town, it was middle of the night, and I didn't want to call the police to take him away, so I let him sleep in a recliner in her ICU room . He kept trying to leave, we'd chase him down and bring him back...what a wild night!! His son flew in 10 hrs later and altho I got a big hug, it was not an easy shift with 2 ICU criticals and an Alzheimer pt to watch too..
  5. by   FranEMTnurse
    Waaaaa,haaaa,haaaa,boooo,hoooooo,hooooo. Sniff, sniff Those big fakers are gonna make it bad for us who really are suffering. Snort, snort
  6. by   ejm99
    I'm not a nurse yet....but have spent my share of time at the hospital. Between having 3 kids, a dh that was mis diagnosed w/ a brain tumor and my middle son who has some funky pulmonary issues....i've seen ALOT of strange stuff..


    I think it takes a rare person to be a nurse...and still there are good ones and bad ones....just like there are good patients that truly appreciate your work and UNDERSTAND your efforts to help them in their recovery and those that just don't give a rat's patootie....

    I've had some BAD nurses..... the one that SCREAMED at me for asking her for the 200th time to PLEASE call my dr for my epidural order "I gave birth w/out ANY meds....29 hours of HARD labor....if I can do it so can you"....
    Great glad you could and did...but I don't WANT to...get my #%$$#% dr on the phone or I'll call him myself! We by the way "missed" my epidural window... my dr won't do one after 7cm....don't ask me why...?
    Or the ones in L&D that decided I could be their guinea pig for not ONE student nurse but THREE of them to do their first IV's on when I was there at 8mos for rehydration due to a stomach virus....they knew none of them would get me...I'm a "roller". In fact after FIVE tries by FIVE people I said NO MORE...get me a NICU nurse....and she did it first try. I don't mind giving them a shot..that's how they learn..but jeez...ALL of them????? lol..

    then there was the sweetie in Postpartum...not just after my first, but after my 2nd and my 3rd...how's that for weird..the same PP nurse in a span of 10 yrs! She was wonderful....and then again I'm not one to lay around and not do things for myself....heck I was even too embarassed to let her do the uterus massage....and once she showed me how..did it myself....and the kind nurse this past time that when I hit 3cm was like "so...you want your epi?"....HECK YEA!
    and even Dr's.....it's the same thing....there are great ones and crappy ones...
    mine....again the same OB for all 3 of my kids knew me well enough to know that when I said SOMETHING IS WRONG...decided he better not go grab lunch after all....and waited around just to be sure...even though nothing was SEEMINGLY wrong at the time...that decision saved my youngest sons' life when he went down the tubes. A dr that believes in you is something rare....and then there's his partner...the one who spend 15 minutes wiping the smudges off his new jag in the parking lot while the whole hospital went crazy trying to find him for an emergancy section....MY dh ran out and told him there was a problem and he was being paged all over the hospital (luckily my son's hosp room window looked out right on his parking spot!)...oh and he carried a purse...ok..he calls it a "sachel" whatever..it's a purse! Pair that w/ his HORRIBLE toup and well he is a freakin walking side show.

    My point is ....there are always bad apples in the bunch...and there are always more good than bad and as long as we can as healthcare professionals do what we can and keep our patients (no not CUSTOMERS) best interests at heart then we've suceeded whether THEY think so or not.
  7. by   FranEMTnurse
    That doctor sounds like he should be in Psychiatric Nursing and then there's his partner...the one who spend 15 minutes wiping the smudges off his new jag in the parking lot while the whole hospital went crazy trying to find him for an emergancy section....MY dh ran out and told him there was a problem and he was being paged all over the hospital (luckily my son's hosp room window looked out right on his parking spot!)...oh and he carried a purse...ok..he calls it a "sachel" whatever..it's a purse! Pair that w/ his HORRIBLE toup and well he is a freakin walking side show.

    My point is ....there are always bad apples in the bunch...and there are always more good than bad and as long as we can as healthcare professionals do what we can and keep our patients (no not CUSTOMERS) best interests at heart then we've suceeded whether THEY think so or not.[/QUOTE]
  8. by   1OldDinosaurRN
    i'm afraid i have to confess....i've gone down and bought them the cokes!!!

    Quote from zudy
    good points, kate and mattsmom. and i have had hundreds of pts that were so nice, brave, that i was amazed.
    on the flip side, i had a visitor this weekend in ed, (her dad was the pt) she had her infant with her, and she got mad at me because we didn't have the certain formula that her baby took.(we don't have peds in our hospital.)
    another pt didn't want the juice or water to drink, she wanted me to go buy her a coke with my money!
  9. by   laurakc
    Last night, I had a 20 year old...severe rlq pain x 2 months...n/v all day. was seen in 2 other er's already yesterday but obviously did not like what she was told there, so she wanted to see what our docs thought. Refused pelvic because she had one done by her gyn last month. "It is just too painful" she says. Ok, then she is to go for a CT scan..refused to drink the contrast because the phenergan only made her sleepy, it did not help the nausea (although I never once saw her vomit in the entire 8 hours she was there). Only the dilaudid was helping her nausea at all according to her???Refused a NG tube for the contrast, but was much too sick to go home because the Dilaudid is the only thing that helped. Finally, practically forced her to drink the contrast, gave her some reglan (just in case) and she went over to have her CT. The tech called to tell me she had vomited the "entire" amount of contrast...Luckily it had been almost 2 hours since she drank it...Did it anyway, found NOTHING of course...so, she had the US at one hospital, abdominal series at another and a CT. Many labs and urine, and guess what...everything was oddly normal..but she continued to cry until she was admitted for "abd pain".

    She kept saying, "I think that my appendix has grown back", she had it removed 5 years ago..

    I think so too and filled her head with $--t..
  10. by   Marie_LPN, RN
    Last night a pt. wanted something to drink. Not just ANY drink. She wanted the new Coke with Lime. Oh and make that DIET please?

    Needless to say i told her our prune-juice-storage fridge does not seem to have any Diet Lime Coke. And she was SURPRISED we didn't have it! But i was dying to say "Ya want fries with that??"
  11. by   FranEMTnurse
    Heh! It may have slipped right on out of my mouth before I had a chance to hold it back.
  12. by   heart queen
    You have 4 healthy limbs, each working correctly and you call me into the room to fluff your pillows?

    Suuure, I'll be delighted to give you some pillow therapy...now just hold still...stop squirming from under the pillow!
  13. by   Marie_LPN, RN
    Someone asked for Caress soap to shower with the other morning. (said our soap "stinks", well if it smelled good, then people might want to take it HOME...) I wanted to reply that it's kept at Wal-Mart, and this ain't Wal-Mart. Do people actually think we have a stock variety of soap????

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