I will try and be helpful
If this is LTC...it is just way to common. What are the reasons they are calling off? What is staffing like?
We have been running very short. CNAs are doubling or splitting 8 hour shifts so they are working 12-16 hours 3-7 days a week. Yes...I said 7. Many are single parents or parent with a few children. They have bills, they need money. CNAs don't get paid enough as it is. These ones that sign up to work extra are making it so that we are not short staffed by filling the holes. They get burnt out very fast. Now...add in a call off for a legit reason or even something not (too much partying the night before) Cue the resentment and increased fatigue by the staff...cue the cycle of call offs.
So...adequate staffing and a good prn call in staff.
Generous time off or flexibility for illnesses or emergencies.
Staff appreciation ...little things add up.
Enforcement of discipline process when there are call offs.