Patient or Client??? Which do you say? - page 2

I am in nursing school...our instructors and our books refer to patients as clients. We've had long discussions with differing views as to which is correct. Which do you say?... Read More

  1. by   EmmaG
    Quote from Olive Oyl
    I am in nursing school...our instructors and our books refer to patients as clients. We've had long discussions with differing views as to which is correct. Which do you say?
    Quote them my sig line
  2. by   HM2VikingRN
    Patient....
  3. by   flightnurse2b
    Quote from Olive Oyl
    I am in nursing school...our instructors and our books refer to patients as clients. We've had long discussions with differing views as to which is correct. Which do you say?
    i say patients... much more personal IMO.

    i feel like a lawyer or something calling someone a client...
  4. by   Chaya
    Yep. Another one of those discrepancies between nursing school and real life. I used the word "client" until my last day of nursing school. Now I don't have to. I don't view nursing as a primarily business proposition and "client" makes me think of dispensing healing for money, comparable to dispensing affection/ physical caresses for money...:uhoh21:
  5. by   joprasklpn
    In home care we do call them clients because we are in the home and they are paying for service. Does sound so cold though, huh. If I had to choose it would be patient. In LTC we called our (patients) residents because that is what management wanted and I guess they really are residents since they live there.
  6. by   Riseupandnurse
    Patient, not client. A client can order up whatever I have that he or she is willing to pay for. The customer is always right. This does not describe the nurse-patient relationship. And I do LOTS of things for my patients and their famiies I would never put up with in a client, thank you very much.
  7. by   Kiringat
    Quote from Conrad283
    The word client has become more and more prevelant because hospital admin's have turned it into a business and thus they are putting the dollar in their pockets.

    I call them patients. Because that's what they are.

    Shiny - well said. I'm sticking with patient, until nursing care is listed under something other that "Room Services" at my hospital.
  8. by   CyndieRN2007
    Patient.
  9. by   Medic04
    I say patient, BUT customer serv calls them customers or clients .:uhoh21:
  10. by   bethin
    Patient, or in LTC resident.

    I've been a patient several times and I do not want to be referred to as a client. Lawyers, stockbrokers, etc use the term client. Seems very impersonal to be called a client when I'm getting a colonscopy. You're seeing the most personal side of me and you call me a client? What, am I a side of beef?
  11. by   nuangel1
    for me it will always be patient.i hate client.when i was hospitalized 3 times i was a patient
  12. by   wayunderpaid
    I heard somewhere that there is a movement from the bigwigs to go back to the "patient" idea. Guess the public did not like being called "clients". I think in a formal environment at school it is acceptable to refer to patients as clients. I also think that in an outpatient basis, it may be considered acceptable as well. After all, one can go to a well visit, therefore not sick.
    Personally, I like patient.
  13. by   Semperdave
    To me the insurance companies can be clients, but the people I am caring for are patients or residents. Or if a patient is a self pay, then they can be both. Client for the business office, patient for the nursing staff. But beware, the term "CARE RECIPIENT" is just around the corner... :trout:

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