I am contracted out (self-employed) by this staffing agency as a private duty nurse. In the home we have a patient chart that looks like a typical chart in the nursing home. It has a plan of care, doctor's orders, MAR's, etc.
Well...this patient happens to have a relative who has recently moved to the area and is a big shot DON at a nursing home (at least, she "perceives" herself to be a big shot.) I met her one time and had to give her the attitude right back that she gave me and I hope I never have the misfortune of meeting her again. Anyway, the patient had a sinking spell/TIA and the day nurse on duty told me what happened with this relative and is worried and upset over it and I would just like to know if what I'm thinking is right.
The hot shot relative somehow caught wind that the ambulance had been called for the patient (according to the day nurse the relative was on her way to work--at app. 10am--and saw the ambulance in the driveway) and rushed over there. It's being toned down and putting it nicely to say this relative is a know-it-all and a snob. So, the relative runs in the house and takes over, ordering the day nurse to give her the MAR so she can see what this patient is taking. This patient takes meds all through the day (for ex. 9am, 11am, 2pm, 5pm, etc.) and when the day nurse pulled the 9am meds she went ahead and pulled the 11am meds, set them aside in a cup and signed them out on the MAR.
So, the hot shot grabs the MAR and when she sees that the 11am meds have been signed for she starts screaming at the day nurse, makes a big scene for the medics and all the world to see (you know, so everyone can see what a super nurse she is), saying things like don't you realize you could lose your license over this?
I have also heard this supernurse has read through nurse's notes when she comes to visit the patient.
Personality issues aside, is it in accordance with privacy laws and such for people (even family, and BTW, she isn't a child or grandchild) to look through patient charts when they have not been contracted out by this company to be involved in her care? It just doesn't seem right to me.