Any one else dealing with this at their hospital?
We were told that our call lights were being audited from now on. In ICU we rarely have call lights (we're typically in the pts room or very close by, and the pts can't usually use them).
Now anytime a call light goes off, the unit clerk is supposed to visually locate the nurse and make a note of what he/she was doing when the call light went off and where they were in the unit. I'm trying not to be irate about this, but I'm having a very, very hard time with it.
The whole point of using a call light is that your nurse is not in the room, right? So basically we're going to be reprimanded if we have too many call lights during a shift. Management believes we should either be in our pts room or directly outside their door at all times during a 12-hr shift. We don't have enough computers to chart outside our rooms so we typically chart in the nurses station in the middle of the unit.
Anyone else encounter this?
Not sure, but I wouldn't be surprised. Our BA calls the nurses phones directly "so and so wants this". Unrelated, but once I was in the middle of an intubation for one of my patients and I get one of the oh so pleasant calls from the front desk. I tell her I am in the middle of an emergency and can't leave, please call a tech. "A tech can't help with this request." My hands are tied, so the charge nurse ends up answering the light...to empty the foley bag per the family's request! REALLY?! A tech could have easily done that. Let me just leave my patient that doesn't have an airway to empty pee into a urinal. I hate this notion that other staff/patients seem to have that if the nurses aren't in the patients rooms fixing their pillows or fetching them ice that we're sitting around doing nothing. The idea of RN tracking is absolutely ridiculous!
Last edit by SwansonRN on Dec 6, '12