Would U hav time for meh?

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I was asked in my last interview that if I am doing discharge, in same time someone ring and im talking in the phone, family or relatives wanna ask something about the discharge, in the same time doctor is looking for patients charts urgently? what would i do?? please can U explain me which one is more important. what would be yr response? I was not given feedback so, i still do not know the answer.

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Specializes in Emergency & Trauma/Adult ICU.

You may want to rephrase your post using standardized English and avoiding text-speak. You will likely get a better response.

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Specializes in Certified Med/Surg tele, and other stuff.

Ok, I will take a crack at deciphering the above. I'm not sure if I'm understanding because it is difficult to read.

So..I'm on the phone and the other phone is ringing. You have a discharging family standing by wanting more info. I'm assuming they are standing at the desk.

Doc is frantic about the chart...

I would answer like this:

Who am I talking to? Is it another MD or a critical value I'm taking? If it's something urgent I finish my phone call, because it probably will be short and sweet. If I couldn't get it resolved I would take a number and have somebody call back. I then get on the second line and find out what they want. If it's a family member, I delegate that phone call to the attending nurse. Another dept? I tell them unless urgent I will call back.

I ask the family to hang on for an extra few minutes, delegate the the secretary to help the MD find the chart. If no secretary Md finds his own chart. What is the urgency? Code? RRT? Because he's an MD? lol.

I then deal with the family and give them my undivided attention.

I have no idea what the correct answer is. There are many different circumstances that could swing it any which way. I deal with family, two ringing phones and an frantic MD on a nearly daily basis (like today). I will put off the family for a minute or two only and then like I said, give them my undivided attention. They usually don't complain because they see me juggling like a lunatic.

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hhahhahha, anyway sounds great to me. I would have answered in this way in my interview. Because i was nervous, i made mess up. Thank U so much. I appreciate your input.

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Specializes in Oncology.

I don't have time for anyone who uses "u" as a word and doesn't use English properly in the workplace.

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In this situation, I would first hold of the discharge paper because you can always come back to finish it. When you are ready to discharge a pt you should have all information you need to answer the family. Therefore, first hold of the discharge, ask the family/relative what information they need. If you feel the information is more lengthy ask them if they can call back in 10-15minutes. After that you could check what the patient who ring you needs. I think the physician should be last. That what I would do.

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Specializes in Cardio-Pulmonary; Med-Surg; Private Duty.

My response to reading this thread title?

"Meh."

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Specializes in Certified Med/Surg tele, and other stuff.
My response to reading this thread title?

"Meh."

I have read this post a couple of times, and I'm still not sure I understand it:uhoh21:

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Specializes in Cardio-Pulmonary; Med-Surg; Private Duty.
I have read this post a couple of times, and I'm still not sure I understand it:uhoh21:

The thread is titled: [h=1]Would U hav time for meh?[/h]

I believe it was intended to read, "Would you have time for me?"

My response to someone who won't take the extra nanosecond of time to think of the proper words/spelling when posting on the internet to ask strangers to give up their own time/energy to read and respond: Meh.

Here are a few different definition websites for "meh": Urban Dictionary and Wikipedia

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Specializes in retired LTC.
The thread is titled: [h=1]Would U hav time for meh?[/h]

I believe it was intended to read, "Would you have time for me?"

My response to someone who won't take the extra nanosecond of time to think of the proper words/spelling when posting on the internet to ask strangers to give up their own time/energy to read and respond: Meh.

Here are a few different definition websites for "meh": Urban Dictionary and Wikipedia

Thank you for enlightening this cyber dinosaur also. And you're right --- how difficult is a few extra keystrokes?!? Misspelling is another issue. I make typos occasionally, but a reader can spot the difference between accidental typos and poor spelling.
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Specializes in Cardio-Pulmonary; Med-Surg; Private Duty.
Thank you for enlightening this cyber dinosaur also. And you're right --- how difficult is a few extra keystrokes?!? Misspelling is another issue. I make typos occasionally, but a reader can spot the difference between accidental typos and poor spelling.

Exactly... it's just flat-out rude, in this fellow dinosaur's opinion!

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Specializes in Cath lab, acute, community.

I would do the quickest stuff first (because none of them is urgent). I would deal with the phone call (unless its long, ask them to hold), then doc chart, explain to patient family I will be with them shortly, use team work and ask someone else to answer the other phone.

Nursing is team work!

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