In this situation, I would first hold of the discharge paper because you can always come back to finish it. When you are ready to discharge a pt you should have all information you need to answer the family. Therefore, first hold of the discharge, ask the family/relative what information they need. If you feel the information is more lengthy ask them if they can call back in 10-15minutes. After that you could check what the patient who ring you needs. I think the physician should be last. That what I would do.