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Nurses General Nursing

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i have no idea where the er is getting these people from but i wish theyd send them back...lol

they are sick..yes...but for goodness sakes!

i cant raise the head of my bed (i can however use the phone and change channels on my tv)

oh no im having chest pains...my chest really hurts (now while you go call the doc, im gonna call my friend and wish her happy birthday and then ill finish dinner while you warm up the ekg)

i REALLY REALLY REALLY have to go to the bathroom...right now..oh i have to go. i have to go NOW.

but first let me watch a little of the grammy's and chat with you a while. you just stay here until im ready to stand up then pivot to my bedside commode (i can do this, i can walk and EVERYTHING, i just need you to stand here)

could you heat my tray

could you heat my coffee

could you heat my coffee again...i didnt drink it yet

do you have any cream?

oh i hurt i hurt i hurt ...do you want your morphine? no thanks.

i dont like this food...get me something i like.

straighten up my bed (ill stand here and watch you)

i cant get in bed by myself (i can walk to the bathroom tho)

pull me up in bed (no theres nothing wrong with my legs, i just like you to do it)

this week has been CALL BELL HELL

i have no idea where the er is getting these people from but i wish theyd send them back...lol

they are sick..yes...but for goodness sakes!

i cant raise the head of my bed (i can however use the phone and change channels on my tv)

oh no im having chest pains...my chest really hurts (now while you go call the doc, im gonna call my friend and wish her happy birthday and then ill finish dinner while you warm up the ekg)

i REALLY REALLY REALLY have to go to the bathroom...right now..oh i have to go. i have to go NOW.

but first let me watch a little of the grammy's and chat with you a while. you just stay here until im ready to stand up then pivot to my bedside commode (i can do this, i can walk and EVERYTHING, i just need you to stand here)

could you heat my tray

could you heat my coffee

could you heat my coffee again...i didnt drink it yet

do you have any cream?

oh i hurt i hurt i hurt ...do you want your morphine? no thanks.

i dont like this food...get me something i like.

straighten up my bed (ill stand here and watch you)

i cant get in bed by myself (i can walk to the bathroom tho)

pull me up in bed (no theres nothing wrong with my legs, i just like you to do it)

this week has been CALL BELL HELL

Maybe they think they are at one of these posh hospitals

http://www.forbes.com/2003/07/07/cx_ns_0708healthslide.html?thisSpeed=20000

I read the article and Forbes says this is where people who go that are tired of "surly" nurses :)

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i have no idea where the er is getting these people from but i wish theyd send them back...lol

they are sick..yes...but for goodness sakes!

i cant raise the head of my bed (i can however use the phone and change channels on my tv)

oh no im having chest pains...my chest really hurts (now while you go call the doc, im gonna call my friend and wish her happy birthday and then ill finish dinner while you warm up the ekg)

i REALLY REALLY REALLY have to go to the bathroom...right now..oh i have to go. i have to go NOW.

but first let me watch a little of the grammy's and chat with you a while. you just stay here until im ready to stand up then pivot to my bedside commode (i can do this, i can walk and EVERYTHING, i just need you to stand here)

could you heat my tray

could you heat my coffee

could you heat my coffee again...i didnt drink it yet

do you have any cream?

oh i hurt i hurt i hurt ...do you want your morphine? no thanks.

i dont like this food...get me something i like.

straighten up my bed (ill stand here and watch you)

i cant get in bed by myself (i can walk to the bathroom tho)

pull me up in bed (no theres nothing wrong with my legs, i just like you to do it)

this week has been CALL BELL HELL

Maybe they think they are at one of these posh hospitals

http://www.forbes.com/2003/07/07/cx_ns_0708healthslide.html?thisSpeed=20000

I read the article and Forbes says this is where people who go that are tired of "surly" nurses :)

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Pull you up in bed? I'm sorry sir/madam, but this unit has a "No Lift" policy, in order that patients be encouraged to participate in light therapeutic movement, to reduce incidence of DVT, and so as not to foster dependency, which in turn leads to a longer hospitalisation. Do it yourself.

Do units really have "no lift" policies? How do people get moved, then? (I'm not against it at all, I'm just curious!)

Oldiebutgoodie

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Pull you up in bed? I'm sorry sir/madam, but this unit has a "No Lift" policy, in order that patients be encouraged to participate in light therapeutic movement, to reduce incidence of DVT, and so as not to foster dependency, which in turn leads to a longer hospitalisation. Do it yourself.

Do units really have "no lift" policies? How do people get moved, then? (I'm not against it at all, I'm just curious!)

Oldiebutgoodie

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Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.
Maybe they think they are at one of these posh hospitals

http://www.forbes.com/2003/07/07/cx_ns_0708healthslide.html?thisSpeed=20000

I read the article and Forbes says this is where people who go that are tired of "surly" nurses :)

Yes and regarding those "out of pocket" room costs, does any of that trickle down to NURSING?????

thought not. :)

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Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.
Maybe they think they are at one of these posh hospitals

http://www.forbes.com/2003/07/07/cx_ns_0708healthslide.html?thisSpeed=20000

I read the article and Forbes says this is where people who go that are tired of "surly" nurses :)

Yes and regarding those "out of pocket" room costs, does any of that trickle down to NURSING?????

thought not. :)

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I feel for you!

Last night, I had a patient call and told me I wasn't "customer service oriented."

I asked her ask how she came to that conclusion. She told me "because I asked for med X, and you won't get it for me."

I explained to her that this was a medical facility, not Burger King. I advised her that this in not like a fast food restaurant, where you call in your order and it's ready in 30 minutes or less.

I offered to send a message to her dr. for a med refill, but the patient refused. She told me that if she couldn't have it now, then she didn't want it at all.

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I feel for you!

Last night, I had a patient call and told me I wasn't "customer service oriented."

I asked her ask how she came to that conclusion. She told me "because I asked for med X, and you won't get it for me."

I explained to her that this was a medical facility, not Burger King. I advised her that this in not like a fast food restaurant, where you call in your order and it's ready in 30 minutes or less.

I offered to send a message to her dr. for a med refill, but the patient refused. She told me that if she couldn't have it now, then she didn't want it at all.

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Specializes in Derm/Wound Care/OP Surgery/LTC.

Fran...*LMAO* YES...exactly like that!!! *snorts*

Here's another one that I ran into today...this one was a REAL winner!

I get a mother on the phone. Her precious baby boy (mind you, "baby" is 23 years old and quite capable of using the phone...*L*) had surgery on his hand (tendon laceration) on 10/21. The doctor told him his ONLY restriction was that he cannot drive, so long as he is on Percoset. So, we write him a note...patient cannot drive so long as he is on narcotics for pain post surgically.

Mom calls me today and says...I need a note for my sons college, stating why he hasn't gone to school. I asked her...well, why hasn't he gone to school? She said, because he cannot drive on narcotics. I asked (tactfully) wasn't there someone available to give him a ride? She said (nastily) NO. She also wanted me "backdate" the note to BEFORE the 21st (pre-surgical) for the days he was having pain. I told her I could not do that because we have no documentation of him being seen prior to the 21st. She said (and I quote here)

"Well, you KNOW he cut his arm open on the 19th!!! You KNOW we went to the emergency room...you KNOW he had his arm casted there until we came to the surgery. Don't you also KNOW he would have pain???"

(Yeah lady...he has pain. YOU, as a mom) :angryfire

Yes ma'am, I understand all of that, however, perhaps it would be better to get that particular note from the ER. I will be happy to write you a note for your son for the 21st forward that he could not drive to school.

Mom is now pissed...and puts dad on the phone (like it really matters to me whose angry voice I hear...the answer is still NO! *L*) I explain the same thing to dad, but did at least acquiesce to putting "Patient was having post surgical pain and could not attend classes". I ask dad...is that agreeable to you? He states, yes it is...and when can we pick up the note?

I told him...I will write it now...you can pick it up as soon as you'd like.

He says to me...now get this...

GREAT!!! I will send "Frankie" up there right now to go get the note.

*long pause on my end*

"Um, Sir? The reason we were writing this note is because Frankie is not supposed to be driving, remember???"

Click. Phone went dead in my hand...dad hung up on me.

Can you say "BUSTED????" :rotfl:

Where oh where do these people come from?????

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Specializes in Derm/Wound Care/OP Surgery/LTC.

Fran...*LMAO* YES...exactly like that!!! *snorts*

Here's another one that I ran into today...this one was a REAL winner!

I get a mother on the phone. Her precious baby boy (mind you, "baby" is 23 years old and quite capable of using the phone...*L*) had surgery on his hand (tendon laceration) on 10/21. The doctor told him his ONLY restriction was that he cannot drive, so long as he is on Percoset. So, we write him a note...patient cannot drive so long as he is on narcotics for pain post surgically.

Mom calls me today and says...I need a note for my sons college, stating why he hasn't gone to school. I asked her...well, why hasn't he gone to school? She said, because he cannot drive on narcotics. I asked (tactfully) wasn't there someone available to give him a ride? She said (nastily) NO. She also wanted me "backdate" the note to BEFORE the 21st (pre-surgical) for the days he was having pain. I told her I could not do that because we have no documentation of him being seen prior to the 21st. She said (and I quote here)

"Well, you KNOW he cut his arm open on the 19th!!! You KNOW we went to the emergency room...you KNOW he had his arm casted there until we came to the surgery. Don't you also KNOW he would have pain???"

(Yeah lady...he has pain. YOU, as a mom) :angryfire

Yes ma'am, I understand all of that, however, perhaps it would be better to get that particular note from the ER. I will be happy to write you a note for your son for the 21st forward that he could not drive to school.

Mom is now pissed...and puts dad on the phone (like it really matters to me whose angry voice I hear...the answer is still NO! *L*) I explain the same thing to dad, but did at least acquiesce to putting "Patient was having post surgical pain and could not attend classes". I ask dad...is that agreeable to you? He states, yes it is...and when can we pick up the note?

I told him...I will write it now...you can pick it up as soon as you'd like.

He says to me...now get this...

GREAT!!! I will send "Frankie" up there right now to go get the note.

*long pause on my end*

"Um, Sir? The reason we were writing this note is because Frankie is not supposed to be driving, remember???"

Click. Phone went dead in my hand...dad hung up on me.

Can you say "BUSTED????" :rotfl:

Where oh where do these people come from?????

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Where do they come from??? Working with the public is MORE challenge than this girl ever realized she was getting herself into.

Heartfelt sympathy to everyone on this thread,

Seeley :rolleyes:

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Where do they come from??? Working with the public is MORE challenge than this girl ever realized she was getting herself into.

Heartfelt sympathy to everyone on this thread,

Seeley :rolleyes:

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