If hospital reimbursement is going to be tied to customer satisfaction surveys, I think EVERYTHING should be tied to customer satisfaction surveys. There was some ridiculousness at the Kroger grocery store tonight. I'd only give them a 4 out of 5. Thus, my groceries should be free. Oh, and I'm unhappy with one of my grades. So my tuition should be free. There's also been a number of times that lately that I turn the tv on, and there's not an episode of Law & Order on any of the stations. That makes me unhappy, thus nobody at DirecTV should get a raise and I should get my service for free. And the groceries I used from the previous visit gave me a bit of heartburn. Thus THOSE groceries should also be free. And my cat just gave me a funny look. Now I know my internet service has nothing to do with that, but I'm going to complain to them anyway, and thus my internet should be free.