The Nurse on the Other Side

Every nurse will one day find themselves on the other side of nursing. Nurses General Nursing Article

Updated:  

Me...the Patient

You thought I didn't notice the fake, tight smile you gave me, but I did. I heard the edge of irritation in your voice and saw the roll of your eyes as you turned away. And, for future reference, your mouth does funny things when you're biting your tongue.

I didn't hear the things you said to your co-workers as soon as you cleared the room, but I heard them in my mind as if standing next to you.

"God, the patient in 505 is intolerable." The others teetered as you described me.

"Bet she's a nurse; is she?"

I imagine you couldn't pull my patient record and demographics up fast enough in search of my occupation. You groan echoed loudly, "She's an MSN."

The others laughed at your misfortune and walked away.

You wrote your name on the whiteboard in my room with a flourish and told me to call if I needed anything. But, you didn't mean it. I saw the hurried and dismissive way you wrote resenting the nuisance board.

You checked the orders for the day, scanned the most recent labs for obvious outliers, made a note of the meds to dole out, and moved on. You didn't delve into my history, or the reason I ended up in the emergency room; you didn't have time. Yet, discovering I was a nurse, made you cringe.

Am I Your Worst Nightmare?

I'm your worst nightmare or so you say; right next to the physician-patient, you had last week. I'm your patient and I hold a master's degree in nursing. I know things, lots of things about medicine, the role and responsibility of nurses, and more about the disease ravaging my body than most physicians. Knowledge is a powerful thing, and, yes, sometimes too much is a dangerous thing. Physicians see me occasionally and this is my first encounter with you, but I live with the complications of my illness every day. If I had to choose, I'd take more knowledge over less any day.

But, why does finding out I'm a nurse, bring out the worst in you? Why the snippy attitude or rolling eyes? Why should I hide the fact I'm a nurse? We're supposed to be kindred spirits.

I'm not here to grade your performance or make you feel, whatever you're feeling. I'm here to get well. A little compassion from one nurse to another will go a long way in making that happen.

I no longer practice nursing, not in an official capacity, but I remember what inspired me. I wanted to be like Florence Nightingale, help the sick, cure cancer, or the next big disease threatening to wipe out humanity. I had big plans. I'd advocate for my patients, unique in their illness and they would remember me with fondness. Although my career was cut short, I still maintain my license and keep up with medical practices. Nursing is a way of life for me. It's who I am.

The Healthcare System

The whole health care system is unrecognizable to me these days. Nurses are still overworked and underpaid. Electronic charting and medical records have nurses spending more time in front of the computer than at the bedside, and patient care has become check-offs on a computer screen.

Remember the lab values I asked about?

"They were normal," you said. Did you bother to review the pattern of my previous labs? No, you evaded my questions and became annoyed. If you had, you would've realized they weren't normal, not for me. One size does not fit all.

To you, I'm the pain in the *** nurse-patient in room 505, but this is my life, my body, and my pain. I should have a say; I've earned it.

One day you will be me, the nurse on the other side, receiving instead of giving care. Tired, sick, and afraid, the truth of who you are will slip out as your own knowledge compels you to ask questions and push for answers. Clinging to the last bit of control you have, you'll pay attention to the care you receive as never before. Once a nurse, you're always a nurse.

That time will come faster than you can imagine. When it does, you'll want a compassionate nurse. One, who listens, answers questions, takes your concerns seriously, and treats you with the respect every nurse deserves no matter her age or circumstances, not one who rolls her eyes in impatient mockery.

Specializes in Administration, Labor & Delivery.

I agree all nurses can have a lasting impression on today's nurses. The young, inexperienced nurses have always been the most pleasant nurses and I always try to put them at ease. Thanks for participating in this conversation.

Specializes in Administration, Labor & Delivery.

I agree some and based on the responses to this article, many don't realize their bias. It, nevertheless, exists. The purpose of my article was to bring out for discussion. It was in no way meant to denigrate nurses and the wonderful job they do, most of the time.

banterings said:

There are Religions that recognize Jesus as a profit only (and not the Son of God).

This incorrect usage of a word/ misspelling brought to mind SO many jokes....but I imagine I'd get banned for posting them! :D Still....tempting...

Specializes in Administration, Labor & Delivery.

Not a problem. Thanks for clarifying and I agree.

Specializes in Administration, Labor & Delivery.

Thanks for clarifying.

Specializes in Administration, Labor & Delivery.

Thank you, again for a very succinct summation and for your support for the need to recognize this issue.

Specializes in Administration, Labor & Delivery.

"...I'm sure it affects her outlook and she IS being pretty judgmental." The irony of your response is not lost. I find it extraordinary that bringing an uncomfortable issue out in the open, is ranting.

"But maybe that's because I take care NOT to make assumptions based on minimal data." You sure about that?

Specializes in Administration, Labor & Delivery.

I am glad you do your best to be thorough and respect. And, believe it or not, I picked up your frustration of being overworked and understaffed. "If I'm trying to hide frustration with a patient, it is ONLY due to simply not having enough time, and I'm thinking, panicking in my head, how am I going to get to everybody."

I understand how you would be frustrated under those circumstances. I too, KNOW what's it's like to be a nurse.

My article was a reflection of my experience. It in no way generalized that to every nurse.

Specializes in Administration, Labor & Delivery.

I'm glad things worked out for you and you are in better health. And, thanks for sharing your experience.

Specializes in MICU, SICU, CICU.

All that I get from this writing exercise is that you tried to control the interaction by quizzing the nurse and she had work to do. She should have given you the lab results and plan of care then said "Sheila now's not a good time, but we can talk later."

It is understandable that you felt sick and vulnerable and wanted attention. You will not receive the empathy you crave when you antagonize your caregivers.

It is unreasonable to expect a floor nurse or ER nurse to be able to "delve" into every patients history or lab trends. If you don't need patient education on your chronic illness anyway, what's the point?

This is not nurse on nurse hostility. Your retired nurse status is irrelevant. This a whole lot of manufactured unnecessary drama.

Specializes in MICU, SICU, CICU.

Let's suppose that you were that unfortunate woman with R.A. who has liver disease from methotrexate, and bleeding varices.

I, the Nurse, need to institute the massive transfusion protocol, set up for central line placement, set up for an EGD and find a Blakemore tube, prepare meds and equipment for intubation, get a ventilator, hang octreotide, give you three to four large bore IVs and watch the monitor in case you Brady down and need atropine.

I am in task mode working very hard to save your life. I do not care about your MSN, or a stupid whiteboard and I do not have time for you to challenge my competence. I will explain every single procedure and medication. You will never know or appreciate what I have done for you and I can live with that.

Specializes in Oncology, Rehab, Public Health, Med Surg.
sheilagood52 said:

Thank you! I too have done my research. On one site, I found 59 pages of scientific studies on nurse- to-nurse hostility. It would nice before condemning me as a liar, or in need of psychiatric help, others would do a little research.

Part of being a good nurse is interrupting the subtle expressions of our patients. A patient may deny he/she is in pain because they have a fear of acquiring addiction, but a good nurse can tell by his movements, agitation, and yes expressions. In fact, we teach students to be cognizant of those unspoken expressions.

I never experienced being mugged, but that doesn't mean it hasn't happened to others.

Just me but I try not to interrupt my patients--- I know, I know spellcheck-- but stilll---

To quote you " I'm laughing out loud at the irony of your response"