Stupid hospital/company tricks

Nurses General Nursing

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The stupid nurse trick thread and some of the abusive policies cited in the getting fired for being late/calling out thread have triggered me to start this thread. What ludicrous policies have been put in place where you work or have worked, what was the rationale for the policy, and what was the result?

My example:

One hospital I used to work for tried to force the nursing staff to bake cookies for the patients using what looked like a cross between an easy-bake oven and a toaster oven. Cookies were to be offered at....you've guessed it...7pm. Yes, right at change of shift. They also wanted us to DOCUMENT offering cookies. Predictably, this new mandate was met with howls of protest from nursing, which were entirely ignored.

The ovens went to each floor except ICU to "make the hospital feel welcoming and increase patient satisfaction." The already busy nurses often burned the cookies, or ate them during report, as they had not had time for a break all day. The majority of our cardiac patients were also diabetic. The floor smelled often of burnt cookies. The staff was resentful. A few months later, the cookie ovens disappeared, never to be mentioned again.

Specializes in ER, TRAUMA, MED-SURG.
The stupid nurse trick thread and some of the abusive policies cited in the getting fired for being late/calling out thread have triggered me to start this thread. What ludicrous policies have been put in place where you work or have worked, what was the rationale for the policy, and what was the result?

My example:

One hospital I used to work for tried to force the nursing staff to bake cookies for the patients using what looked like a cross between an easy-bake oven and a toaster oven. Cookies were to be offered at....you've guessed it...7pm. Yes, right at change of shift. They also wanted us to DOCUMENT offering cookies. Predictably, this new mandate was met with howls of protest from nursing, which were entirely ignored.

The ovens went to each floor except ICU to "make the hospital feel welcoming and increase patient satisfaction." The already busy nurses often burned the cookies, or ate them during report, as they had not had time for a break all day. The majority of our cardiac patients were also diabetic. The floor smelled often of burnt cookies. The staff was resentful. A few months later, the cookie ovens disappeared, never to be mentioned again.

That's CRAZY!!!!

Anne, RNC

Specializes in Geriatrics, Home Health.

When I worked in Assisted Living, the Powers That Be decided to save money by not replacing the dining room servers when they quit (which was often). Instead, the nurses and aides would help serve meals.

First of all, the aides made more than the servers, and nurses made much more. Second, the nurses and aides received no dining room training. Some of us had never waited tables, yet we were somehow supposed to know how to serve meals in the dining room. Third, the meal service was extremely confusing. Some residents got lunch plates at dinner, others got dinner plates at lunch. Residents would change their seats or change their minds about entrees. Fourth, no one seemed to consider what would happen if a resident fell, choked, or had a stroke during mealtime. Would service grind to a halt as 1/2 of the dining room staff intervened? We found out a month later, when a resident had a stroke during dinner. Meal service ground to a halt after a nurse and an aide put down their coffeepots, assessed the patient, got him out of the dining room, and called 911.

The policy lasted 2 disastrous months, until a manager revamped the meal service to be more restaurant-like, with menus, short-order cooks, and about half the number or servers.

There were a lot of conflicts over the schedule. Part of it was because of the scheduler, who was borderline incompetent. She would post the schedule, then change it, without telling anyone. There's nothing like being called a no-call/no-show when you didn't know you were scheduled to work. The Powers That Be decided to hide the schedule. It didn't improve matters. At least when the schedule was posted, you could check it to see if it had changed.

At the same time, we had problems with understaffing. Employees would find out about open shifts after the fact, and wonder why they hadn't been asked to work them. Again, the scheduler was not the sharpest tool in the shed; it had never occurred to her to advertise open shifts. One manager started doing that, and the number of understaffed shifts went way, way down.

The same facility charged staff for flu shots (really!) and decided nurses weren't capable of using fire extinguishers.

**snort** had one of those on a stepdown unit. Wonder how much it cost to install and take down?

I can imagine the smell of baking cookies making one truly nauseated of they were at all inclined in that direction! What a dumb idea.

I know, right? We try to minimize odors. Had a manager who wrote a nurse up for making popcorn on the unit! Those micromanagers /marketers had NO clue how smells affect sick people.

Interestingly, the "projects" that nursing is asked to accomplish have more to do with nurses who can not be "called off" when the census is low. Until they call "UNCLE" and prefer to be called off rather than paint or clean or re-organize. It seems to happen right around the time (in union facilities) that a new contract is being negotiated. It is a "we'll show you" mentaility.

My personal fav however is the "What else can I do for you, I HAVE THE TIME" when in fact, I have 8 other patients....and little time.

Specializes in Inpatient Oncology/Public Health.
I am also noticing a theme of weird rewards (lots of pizza parties). Our hospital once gave out those wooden/bamboo hand-shaped back scratchers with the facility name. We did get good use out of them and menaced our coworkers with them for months. We would run one lightly over someone's hair, tap someone else's shoulder and hide, etc. We made great use out of this crappy gift. Hand shaped backscratchers were also placed inappropriately in the simulation lab. :whistling: The hand-shaped scratchers were supposed to celebrate our success with the "offer a helping hand" campaign where we had to offer assistance to anyone within a given # of feet with a scripted response. We loved to use the script to annoy each other as well. ex- "Jane! You seem frazzled and lost! Can I offer you some assistance? I have the time!" ​note: the above scripting is most effective when delivered to colleagues with a faux-lecherous leer.[/quote']

Oh I loathe the "I have the time!" scripting!

Specializes in TELE, CVU, ICU.

no cell phones allowed in patient care areas. This occurred because an admin got his panties in a twist when the transporter was on their phone whilst transporting a family member. The admin was not in the medical field.

Oh my, this is the funniest post I've read in a while! Just goes to show the people coming up with these policies don't have a clue what it's like to work on the floor!

Specializes in SICU, trauma, neuro.

I'm dying!!! Megacookies, inappropriately placed back scratchers in the Sim lab... :roflmao:

As I was leaving one hospital for another they were implementing a system where the secretary would fill out on a log how long it took for call lights to get answered... REALLY!?[/quote']

When I was still working as a tech/secretary I would always forget to fill that darn thing out and would have to go back and fill it in. Hated that stupid log.

This isn't so much a policy thing, as much as a who is stupid thing. Closing one of the impatient units for renovations in the middle of flu season. Baaaaad timing.

Specializes in Cardicac Neuro Telemetry.

Nurses baking cookies? What kind of morons ran your hospital?

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