Published
Hello all. I've been a nurse for almost 4 years now, and during that time I worked night shift... but for family reasons I had to switch to days. So now here I am, a few weeks into my new shift... of course it's an adjustment. Yes, I can deal with patients constantly going off the floor to tests, doctors coming in and writing and changing orders, patients being awake and asking tons of questions, patients who are 100% feeds, get patients OOB to chair for meals, etc.
What i can't stand are the FAMILY MEMBERS!!!! Yes, some of them understand you are busy but for the most part they walk up to you at any time and expect instant answers. Pestering me about nonurgent things delays me from patients who, I don't know, NEED MEDICATING/NEED ASSESSING/NEED TO BE TRANSFERRED TO THE ICU/etc.. I tell them that I am busy taking care of other patients but they don't care! So i just spend the whole day dealing with people who are unhappy that I didn't get grandma's diet changed in time for lunch, although I was off the floor transferring a critical patient. (This family SAW what I was doing, I TOLD them where I was going, and still I get complaints!!)
Is it okay to actually say "I need some space?" Or is that too overdramatic? Because that's how I feel!!! I am always respectful (even if they are not), I try to sympathize by saying things like "I know it's a waiting game, I'm frustrated too, but right now all we can do is wait for x to come see you." If anyone has any other lines that I can use it would be appreciated.
I should not take these things so personally.... I know all I can do is my best and if grandma has to wait 10 more minutes to be discharged because I'm dealing with a guy that needs to go to dialysis ASAP, so be it. But it's frustrating when you get no gratitude or understanding.