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I have a co-worker who struggles with little aches and pains and she's always asking me to work for her every week. It's always something new as for the reason she wants someone coming in for her. I don't want to ruin a good relationship with her. I do remember one time I needed help from her but she was extremely rude about it and I had to wait and wait AND WAIT for another nurse to help me. I remember telling myself I will never help her outside of work ever again. How do politely send the message when she texts me asking if I can work for her? This is a weekly occurrence and I'm tired of it! But what if I need her to work for me? How to play this smart?