Racial Refusals In Nursing

'Racial refusal' is a phrase that refers to the practice of patients and / or family members who refuse care from particular nurses, physicians, nursing assistants, techs and other types of healthcare workers due to the caregiver's racial-ethnic background.

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For starters, 'racial refusal' is a term I constructed several years ago to denote the practice of patients and / or family members who refuse care from certain nurses, physicians, aides, techs and other healthcare workers solely because of the caregiver's racial-ethnic background.

Racial refusals can be inflicted upon staff members of any race, creed, ethnicity or national origin. Also, patients belonging to any racial-ethnic background are capable of refusing particular staff members for reasons that are purely race-based. Most importantly, these refusals tend to throb like a virtual slap in the face whenever they do happen to a person.

I currently live in a part of the country where racial refusals take place with regularity. In fact, the specialty hospital where I am employed is presently attempting to accommodate the racially biased preferences of a patient who has requested that no black members of staff provide any care for her.

Anyhow, these types of requests are normally accommodated at my workplace because nursing management and hospital administration wants to ensure that the facility's Press Ganey patient satisfaction scores remain above a certain threshold. In exchange for favorable patient satisfaction scores and repeat stays, management will attempt to 'WOW!!' the patient by making staff assignments based on racial-ethnic background.

On the other hand, the hospital where I work cannot always reasonably accommodate patients' race-based requests for staff members, especially on the night shift, due to the fact that every single one of the night shift nurses and techs in the entire building might be from the same racial-ethnic background on some evenings.

My views on this issue might be controversial, but here they are. I feel that patients who are not actually paying for their care (read: charity care) have no business refusing caregivers due to race.

I also feel that patients who receive help from the federal government to fund their care (read: Medicare or Medicaid) have no business refusing caregivers of a certain race.

After all, people of all races and nationalities pay taxes that help fund these programs. Finally, I feel that patients who are receiving care at any hospital or other healthcare facility because they lack the education and expertise to provide their own medical treatment and nursing care have no business refusing caregivers due to racial reasons.

One more thought before I depart for the evening.

As a black female, I would prefer that these racially prejudiced patients have their requests accommodated, as contradictory as this may seem.

Here is my reasoning.

A patient who does not want me to serve as his nurse can make boldfaced claims regarding poor nursing care and fabricate allegations of abuse that could make my professional life tremendously miserable. These patients are generally set in their ways, resistant to change, frequently spiteful, and sometimes elderly.

Their racial prejudice is their personal problem of which I want absolutely no part. I would prefer to live and let live.

No matter what you do, always hold your head high in the face of a racial refusal. Even though the patient is essentially rejecting you based on your race, you are still worthy of respect, dignity and a basic right to exist in the society in which we live. It is unfortunate that some people have not changed with the times.

Sorry to question the concluding HOPE that "one day it will truly be history,......" To me that one day may be the last day of this planet. Please don't misunderstand me as negative . I saw many many people of well documented minority group do ruthless discrimination aganist another insignificant ethnic minority group wihtout crdible reason.

Specializes in NICU, PICU, Transport, L&D, Hospice.
texasboy said:
Sorry to question the concluding HOPE that "one day it will truly be history,......" To me that one day may be the last day of this planet. Please don't misunderstand me as negative . I saw many many people of well documented minority group do ruthless discrimination aganist another insignificant ethnic minority group wihtout crdible reason.

Hate breeds hate.

The abused often become abusers.

Specializes in Mental Health.

I find it ridiculous that these situations still happen and I believe hospitals need to have a no tolerance policy regarding it. My belief is you either get taken care of by whoever is available or you don't get care. Though I can also understand how it would be uncomfortable for someone to take care of a patient that was prejudiced towards you. I've had a couple patients refer to black nurses or techs as "colored" and it always baffles me : /

Ruby Vee said:
I'm not sure which post you're responding to, but I don't suppose it really matters. There have been a plethora of posts saying it's not OK to refuse to have caregivers of a different race if you're on Medicaid or Medicare. The assumption, I guess, it's that it's OK if you have health insurance. Or if you're not intending that the bill be paid at all? Perhaps if you're Bill Gates or Donald Trump and could just buy the facility?

One of the posts said those getting public funds should not be able to discriminate period.

I agreed.

If you want to discriminate,I say use your own money.

Since its your money,I do believe you should be able to do what you want.

Its a free market.

Your right,its not right to refuse caregivers of any skin color period.

There are gray areas though.

What would you do with the old black lady who refuses white caregivers because she lived in the deep south when younger and remembers segregation at its worse?

The WW2 vet who refuses Asian caregivers?

Btw,I work in home health doing peds private duty,and its not uncommon for parents to have requests on who can enter their homes.

Many Muslim families do not want male caregivers for their children whether the kid is male or female.

Same with Hispanic families.

The families are already going through tough times because most of the kids have terminal illnesses.

I do not want to add to the stress.

smartnurse1982 said:

One of the posts said those getting public funds should not be able to discriminate period.

I agreed.

If you want to discriminate,I say use your own money.

Since its your money,I do believe you should be able to do what you want.

Its a free market.

Your right,its not right to refuse caregivers of any skin color period.

There are gray areas though.

What would you do with the old black lady who refuses white caregivers because she lived in the deep south when younger and remembers segregation at its worse?

The WW2 vet who refuses Asian caregivers?

Btw,I work in home health doing peds private duty,and its not uncommon for parents to have requests on who can enter their homes.

Many Muslim families do not want male caregivers for their children whether the kid is male or female.

Same with Hispanic families.

The families are already going through tough times because most of the kids have terminal illnesses.

I do not want to add to the stress.

Honestly, if someone doesn't want me to care for them or their loved one for any reason, I think there should be attempts to appease them. We are not going to change their feelings during their hospital (or whatever) stay. Do I think they are wrong to refuse caregivers based on things like race? Yes.

Are you saying that someone with insurance should be able to refuse an caregiver because they are paying for their own care through their insurance, but someone on Medicaid should not be able to? We recently had a patient who was recently robbed, beaten, and raped by a Native American man. She is at a point where she is scared of anyone that is not Caucasian. When she comes to the ER or is an inpatient and wants a Caucasian caregiver, should she simply be told "tough luck" because she is on Medicaid?

BTW...there is a HUGE difference between Medicare and Medicaid. A portion of your earnings (1.45% if I recall correctly) go to Medicare. Almost every United States citizen is eligible for Medicare when they turn 65. If they don't sign up for Medicare during the enrollment period, they are penalized later on. Medicare is not income based or welfare or anything like that. I know you didn't specifically mention Medicare, but it has been mentioned in other posts.

flashpoint said:
Honestly, if someone doesn't want me to care for them or their loved one for any reason, I think there should be attempts to appease them. We are not going to change their feelings during their hospital (or whatever) stay. Do I think they are wrong to refuse caregivers based on things like race? Yes.

Are you saying that someone with insurance should be able to refuse an caregiver because they are paying for their own care through their insurance, but someone on Medicaid should not be able to? We recently had a patient who was recently robbed, beaten, and raped by a Native American man. She is at a point where she is scared of anyone that is not Caucasian. When she comes to the ER or is an inpatient and wants a Caucasian caregiver, should she simply be told "tough luck" because she is on Medicaid?

BTW...there is a HUGE difference between Medicare and Medicaid. A portion of your earnings (1.45% if I recall correctly) go to Medicare. Almost every United States citizen is eligible for Medicare when they turn 65. If they don't sign up for Medicare during the enrollment period, they are penalized later on. Medicare is not income based or welfare or anything like that. I know you didn't specifically mention Medicare, but it has been mentioned in other posts.

No,but then again I am sure you would not assign her care to any males anyway.

Would your pt be afraid of Native American nurses who are female?

All the money coming out of our paychecks is paying the benefits of today's retirees,so yes its still our tax dollars being used.

I still consider Medicare the public dole.

Yes,i know its not a very popular position.

Yes,i was angry at seniors who are on Medicare who were against Obamacare.

That is being a hypocrite.

smartnurse1982 said:
No,but then again I am sure you would not assign her care to any males anyway.

Would your pt be afraid of Native American nurses who are female?

smartnurse1982 said:
All the money coming out of our paychecks is paying the benefits of today's retirees,so yes its still our tax dollars being used.

I still consider Medicare the public dole.

Yes,I know its not a very popular position.

Yes,I was angry at seniors who are on Medicare who were against Obamacare.

That is being a hypocrite.

She actually doesn't want ANYONE that isn't Caucasian...male or female. Are you saying that in some cases, people who can afford it should be able to discriminate?

Someday in the future, money being taken out of current workers paychecks will be used to fund Medicare for you. Do you also consider Social Security to be "the public dole?"

IMO a person can't be all that sick if their main concern is not liking the sex or skin color of the person that is treating them.

Specializes in SICU, trauma, neuro.
cinlou said:

I wanted to share this with you all, I was talking with my niece about how my brothers could sing Kermit's song its not easy being green and it sounded just like him. I lost one of my brothers a few years ago to renal carcinoma. I have thought about the meaning of his song often over the years, it isn't the whole song but it says that some days are easier than others, enjoy and reflect. It brought tears to my eyes for many different reasons.

I'm so sorry for your loss! Hugs

Specializes in Programming / Strategist for allnurses.

These words are still true today. Every new grad should read.

When was the last time you experienced "racial refusal"?

Specializes in Emergency and Critical Care.

I look at this no different than the elderly lady who didn't want me to take care of her because I was fat, she thought I would be lazy. I took care of her anyway. Or the patient who didn't want any male nurses. we said we would accommodate as best we could but could not be guaranteed. Any special requests are looked at and taken into account, with honesty to patient for providing them the best we can.