Patients refusing assessments

Nurses General Nursing

Published

What do you do when:

Your patient refuses exams from you and their physician?

I cared for a patient who was septic due to shooting drugs into her femoral vein. She was in the stepdown unit for 9 days and was transferred to my floor (medical overflow). I heard in report that the patient had a "blister in her lady parts." per patient statement. I also was told that the patient was refusing for anyone to look at it or do a back assessment (Braden). I was also told that her MD's were baffled that she continued to be febrile despite the mess of antibiotics she was on.

During my morning assessment I asked the patient about the "blister." She said that it was "better," and refused an assessment of the area and her back. I also asked if she wanted to walk and she refused. I told her about the risks associated with not ambulating and she said "I know, that is why I do leg exercises in bed." At the time I let it go and asked the CNA to not assist her getting up without me being there so I can do my assessment.

Later in the day she needed the bedpan (she has refused to walk for over 10 days and insisted on the bedpan). The sheet accidentaly fell and as I was handing it up to her I saw this "blister."

The labia was so big that it was hanging between her legs like testicles! No wonder why the poor girl didn't want to walk! I also was able to get her to turn to her side when removing the bedpan. I saw stage II's on her coccyx and buttocks. I was horrified.

I called the MD and she said "I heard about this blister, but she never let anyone examine it." Not even the MD's saw this "blister," but knew about it?! I could not believe that just because a patient tells us not to assess something, we listen! This "blister," could the be the reason as to why she wasn't getting any better- and if you all had seen this thing you would agree! I wonder if anyone even assessed the femoral area for abcesses?

I went back to the nursing documentation and half of the assessments note that she refused the assessment and the other half documented her skin to be intact (it may have been at that time, but how would anyone know if she refuses the assessments?). Physician assessments also document refusal of assessments.

What is your practice if a patient refuses care? Do you just document the refusal? Do you get creative in ways of assessing patients? Do you feel it is okay to not assess patients because they refuse?

To add more, this patient refused CT scans, X-rays and other diagnostic care. One would think that if she refused these other diagnostic tools, a physical assessment by an MD would be imperative.

Specializes in ICU, prior telemetry experience.

I'd document refusal of assessment, anything she said about why, refusal to turn, refusal to walk... REFUSED and ADVISED of risks. Verbalizes understanding.

Also I'd chart from outward assessment pt appears alert and oriented, stable, in no distress. Who you notified (CN, pt relations). Just document. Document upon turning ulcerated tissue noted, unable to stage pt refuses assessment or photographs being taken. Maybe social services needs to be on the case? Someone can get through to her hopefully.

Document!

Specializes in Med Surg/Tele/ER.

Do you know for sure that she is a she??? Could be the reason for refusing exams, xrays????? :eek: All you can do is chart everything....and if this person is a&o, competent, and refuses to cooperate with their care then I think its time to go.....I am all about helping those that want help....not those that don't.

Do you know for sure that she is a she??? Could be the reason for refusing exams, xrays????? :eek: All you can do is chart everything....and if this person is a&o, competent, and refuses to cooperate with their care then I think its time to go.....I am all about helping those that want help....not those that don't.

lol, you beat me to it! either transgender or hermaphrodite....

Pt needs a psych consult.

We've had pts refuse assessments in the past; so we typically refuse to treat. Our hospitalsts' policy is they cannot safely treat the patient if they are unable to obtain an adequate assessment. They will quite frankly tell the patient that he/she will be discharged to home if they do not allow for adequate assessment and treatment. If the patient is really very ill and obviously a pysch case, they will initiate a legal process to get the patient declared mentally unfit to make decisions, and will then assess and treat. I've never seen them do this, although I know they have on a rare occasion.

I have seen them discharge patients for noncompliance. Why are you here with hypertensive emergency if you refuse tele and meds? That person got discharged very quickly, as did the gal who was in for elevated blood sugars, wouldn't let us check her sugars, and had friends sneak in all sorts of treats. Go home, quit wasting our time, come back when you want to take responsibility for your health and are ready to work with us.

Specializes in Tele, Med-Surg, MICU.

Part of the addict mindset is often a need to control...

The frustrating thing is this control usually extends to Q1 requests for vicodin, dilaudid, phenergan, benadryl, zofran, xanax, and anything else from the candy jar they can figure out how to get written for.... all the while refusing other treatment.

The attending doc needs to set them straight, you play nice and we'll play nice. Fix 'em up and get them out.

Very, very frustrating as a nurse.

Please understand that I am NOT an acute care nurse, so maybe what I am suggesting is not a valid approach, but here goes. You stated that she uses the bedpan because she refuses to walk. If there is no medically necessary reason for the bedpan, can't the Dr. write an order for NO bedpan, forcing her to get up to the BR? If she refuses, she will wet/soil the bed, forcing the need for a bed change and peri care. And then you can do the assessment. It's not an easy way to go about being able to do an assessment, but may work? And even if she decides to get up to the bathroom instead of wetting the bed, she will need help after not walking for 10 days and maybe someone will be able to see something? If this is out of line, please excuse me, as I said in the beginning, I am not an acute care nurse. I have worked with a lot of psych/dementia patients and sometimes you just do whatever it takes to get the results you want.

While I am not a nurse.. (still doing pre-reqs) I have worked with many an addicts over the years.

Has this patient had any with drawl symptoms? If not I would be asking myself why hasn't she? *Could* it be she has a place to hide her drugs?

A few of the people I hang out with most of the time are long recovering addicts. They have told me many stories of when they were using. They would do anything, even if it caused them incredible pain to get and keep their drugs with them.

Specializes in Geriatrics.

I agree with those who said to talk to her about why she is refusing all treatment. Speak to the Dr. about a psych consult. and Document the heck out of everything she says and does!! I had a patient simular to this one once, kept telling the Dr's she could walk, she was to weak and why couldn't they find out what was wrong with her. Come to find out, she had watched our working patterns and figured out when we were the busiest, during those times she was walking around her room and would run back to her bed when she saw or heard someone coming. And begin moaning and saying she was in extreme pain and needed more narcs to relieve said pain. It took about a week of us watching and documenting but they finally discharged her. Just document every move she makes, everything she says and eventually they will figure out what she's there for. (probably a warm bed, drugs, food, and being waited on hand and foot, closest thing to a spa she will probably ever get to)

Specializes in psych, addictions, hospice, education.

Ashkins, you have given me an "ah-HAH" moment. If the patient isn't going into withdrawal, and isn't getting any narcotics as part of her hospitalization, she has a stash somewhere...hidden...

Specializes in Med/Surg/Ortho/Uro/Rehab CNA.
somewhere...hidden...

= Reason for blistered labia? :eek:

Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.
I'm just really surprised she went for the femoral vein, but then a quick search yielded that it isn't all that uncommon. I've seen arms, hands, fingers, lower extrem, feet, ankles, and toes, but never the femoral vein. Crazy!

The femoral vein is very large and easy to "hit". I have also seen labia us for IV drugs. Her refusal gives me pause to think not what trauma she ia hiding but what drugs.....I have seen drugs hidden in some amazing places....she is still using.

Her refusal of exams needs to be adressed and after a psyche eval.......if she still refuses the prescribed RX...discharged.

Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.
= Reason for blistered labia? :eek:

The labia is a very blood filled vesseled area........they inject drugs right into the labia which is readily picked up by the blood flow......no tourniquet, no needto find a vein. The just pull down and inject...sad...

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