Patient videos on social media?

Nurses General Nursing

Published

A new one came up for me today: a patient needs his wound irrigated in a specific way, so the doctor and the nurse assigned to him that day made a short video showing the technique and uploaded it to a private social media group that includes only unit staff and doctors. I'm usually very down on anything involving social media and patients, but I thought this was a creative way to get the word out to everyone. But one of the doctors objected. I think actually he just didn't agree with the treatment, though it isn't his patient, but he said the staff shouldn't be posting such videos. It's a pretty gruesome video, so that might also bother some people. I'm not sure exactly what his main argument was, but I was curious about what you guys would think.

Obviously, the patient knew they were making the video, and I assume he knew why.

This hospital doesn't have any intranet, but even at my hospitals that have, I wouldn't know where or how to upload a video to an internal education resource site. Is this common?

Specializes in ER, Med-surg.

There were some firings at a facility I worked at over something very, very similar. If legal and risk management aren't on board (and I highly doubt they would be) and the patient hasn't signed a waiver, I'd get the heck out of that social media group before something less borderline gets shared and the code brown hits the proverbial fan. In the case where I worked, even people who *viewed* the offending material (and in groups, facebook keeps track of who has "seen" a post, so they knew) got in trouble for failure to report.

I know at one hospital I worked at it took months for legal to approve the use of still wound photographs because they were trying to find a way of securing the cameras/uploading procedures that didn't open the hospital up to liability. "Filming it with a phone and uploading it to facebook" is probably not what they would consider a secure procedure.

Specializes in NICU, PICU, educator.

If we have educational videos, they are uploaded by our Education and Teaining department. There are a slew of rules and regulations for videos.

This hospital doesn't have any intranet, but even at my hospitals that have, I wouldn't know where or how to upload a video to an internal education resource site. Is this common?

Very.

Specializes in Pschiatry.

I actually know someone who was able to hijack his ex-girlfriends facebook account without a password or any other info except that she had the account. So a big resounding NO to posting this on the internet. Anyone can get anything at any time,you just have to know the right person.

Specializes in Peds Urology,primary care, hem/onc.

My hospital has a secure "share" drive that would work in this situation. I know my MD's use it to store their Robotic/laparoscopic videos. They use them for education purposes. Each department/division is given a folder and you can password protect it. That would be ideal in this type of situation so only those who need access can view it. I would NEVER put it on a Facebook group- no matter how "private" you make it. Not guaranteed.

The doctors right, they shouldn't be posting those videos under any circumstances, it's just foolish. I would feel obligated to report this to management.

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