Published
I just read the article about the ER MD that was attacked by a patient. I am sorry to say it did not surprise me. Over the last few years hospitals have emphasized the patient as a customer, including the sickening mantra...the customer is always right. I have seen many nurses afraid to set limits with abusive patients for fear of retribution. Many nurses that have set limits and do expect civil and appropriate behavior from patients and families and patient's visitors have been admonished by their supervisors at the slightest often bogus complaint of the patient and their associates. It frankly sickens me to see my co-workers being treated this way. Are others seeing this trend....cuz I think we should not have to take this crap anymore!!!!!!!!!!!!!!!!