No Respect.

Nurses General Nursing

Published

Where did the respect go for nurses and doctors? My nurse friend whom is in her silver years was a nurse many many decades ago and recently has retired.

I was telling her a story of a patient whom I received from the cath lab. The patient arrived as usual from most operational/procedural suites, a hot mess. Lines and tubing everywhere. Bloody sheets and so forth.

Well soemhow the family snuck in with her and it was such a busy night with no tech or secretary so instead of the family being told to wait in the waiting area (while I settled her in) they chose to barge in with the patient and began ordering me on what needed to be done!

I nicely and kindly explained to the daughter what the priorities at the moment were and why, despite my explanations she said

"well the priority right now is getting her (the pt) water and ice".

EYEROLL

Excuse me but that's not the priority and I told her so. I told her that with all due respect I've been doing this for a while and although I understood her mom was thirsty, I had to assess her mom and wait for the fellow to give further instructions.

She finally settled down and stopped talking.

I find this behavior annoying, and families are equally entitled acting and rude to physicians. They do not care that you are an expert and there to care for them. We are not the enemies. We went to school and have experience, and before we can accommodate to your every wish we must ensure your safety.

Anyway, my nurse friend commented how in her early years as a nurse DECADES ago... people respected nurses and doctors more than they do now.

Guess this is just a rant vent. One more reason I want to leave ICU.

Also, I'm so done with the elimination of visitor restricted hours and this new fad in "open visitation".

Specializes in Mental Health, Gerontology, Palliative.
Since when? I also don't get the big EYEROLL from OP?! The woman has been through some stuff. She's only asking for a little water. :wtf:

The family were demanding water for their loved one, not the patient.

Perhaps you could work on your reading skills before you go lambasting the OP for prioritising nursing cares over the demands of a rather challenging the family

Specializes in Mental Health, Gerontology, Palliative.
Sarcasm, right? I hope it's sarcasm.

I think she's being serious

Yes. Sadly. I believe you are right on the money there. Let me tell you something, before nursing I was a very patient and optimistic human.

After nursing I've become pessimistic about humanity and a slight misanthrope. My tolerance for disrespect or rude people is low. I also despise driving and have grown to dislike crowds or masses of people, not because I'm shy but because after becoming a nurse ... it just feels like the LAST thing I want to do is deal with more rudeness.

I am glad im not the only one, and I've only been a RN for 3 almost 4 years ..... I guess it doesnt get better lol

It is a lack of control that family feels. The only thing that they can control or know what to do is demand for ice water, and run their mouths.

Like giving a person water?!

Funny, Farwyn. I don't feeeeel "off" or 'incorrect' in Triage. :down::cool::wacky:

My message was direct if that's what you're referring to, and probably nicer than what I really wanted to say which was why are you whining about such trivial complaints, CardiacDork? Then on top of that you're actually kind of disrespectful sounding yourself, telling them how many hands you have, now whining about the position of the bs commode and making negative comments about this patient. You're a nurse and an important part of that is anticipating outcomes and planning accordingly.

Was that nice enough? I hope so. It's not my intent to hurt feelings. He did not sound hurt at all to me, just angry/ticked off at patients about trivial stuff that is to be expected as part of his job as a nurse.

Also now this business about too many 'floor' patients in 'his ICU'! Be happy about the fact already! Were you hoping for another 'hot mess' instead? Heck, how many times has it been the ICU 'hot mess' out on the floor I wonder??? I can't stand a bunch of belly achin' about patients and their families and it just reverberates to all when you admittedly don't want to be there in the first place. It's not like the patients want to be there.

He did say he was on a RANT and this is a message board so RANT away, CardiacDork. Just give me the same freedom and respect to rant right along with him/you then. Everything reverberates including respect. :inlove::specs:

Meh, and I'm entitled to mine.

Water was not the priority.

Meh, and I'm entitled to mine.

Water was not the priority.

Yay, Far, you made the 100th comment! You win nothing, sadly, but it made me smile! :Tosses confetti, bandaids, and stale saltines your way:

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
It is a lack of control that family feels. The only thing that they can control or know what to do is demand for ice water, and run their mouths.

But that in no way excuses the behavior.

Specializes in Cardicac Neuro Telemetry.
But that in no way excuses the behavior.

It doesn't excuse the behavior at all. And quite frankly, I'm sick of the excuses. I understand it sucks that your loved one is hospitalized, possibly dying, or facing God knows what....

HOWEVER...acting like a horse's behind to the nursing staff, the physicians, housekeeping and whoever else is not appropriate. Devastating life circumstances are not free passes for families to behave however they want.

While I know the stress of the acute setting and priorities, but this is like the second thread I've read where the communication breakdown involves such a simple task. Just get them their water...

I guess I've been extremely blessed to not have patients and families be disrespectful or condescending too much. Very rarely. I do look at patients as customers in a way because of how much I want them to feel satisfied with the care they are getting after making sure they're safe of course. Some people pay a lot of money for their health care. I would love to make them feel like they were in the 'Hilton with tubes' as much as possible. Ha!

Healthy debate is a good thing. So are varying perspectives. You said the floor was short staffed. The family is usually there to help. Maybe you could have asked her to go to the nurses station and ask for a cup of ice while you checked vitals and untangled spaghetti.

You said yourself you were happy to be leaving ICU and were just ranting so I would think a differing opinion might be expected maybe. Family is usually there to help not hinder.[/QOut

I thought you were being sarcastic at first and was shocked when you weren't. Ice chips are not a priority for a critical care patient s/p cardiac cab. This thought process is very concerning...

I thought you were being sarcastic at first and was shocked when you weren't. Ice chips are not a priority for a critical care patient s/p cardiac cab. This thought process is very concerning...

What is very concerning to me is your ability to read much less assess a patient. Do you not know the difference between a cardiac cath patient and a cardiac cab patient??? Really?

On top of that you're willing to pass your big judgement with all that big long 3 years of experience.

What's also concerning to me is the judgmental and cliquish turn this thread took over a differing opinion. Oh it's just too much to handle a varied opinion with all that wisdom only you possess!

Takes a pair of judgmental kahunas to tell someone they don't 'belong' working in the ICU. It's bully behavior actually! I tried to just ignore the hateful comments, but no.:no: So go take a good look in the mirror judgmental nurses. You just have to be one up, always right, no room for variance, and everyone has to know it because you're going to prove it by golly! You're part of the reason good nurses leave this wonderful career!!! You want respect...ha!!! Go earn it!!! :clown:

It doesn't excuse the behavior at all. And quite frankly, I'm sick of the excuses. I understand it sucks that your loved one is hospitalized, possibly dying, or facing God knows what....

HOWEVER...acting like a horse's behind to the nursing staff, the physicians, housekeeping and whoever else is not appropriate. Devastating life circumstances are not free passes for families to behave however they want.

I have often wondered why "loved ones" feel that treating the caregivers with distain will ensure increased quality of nursing care. Honestly, being treated with hostility makes caregivers avoid entering the parient room unless necessary to avoid another episode of abuse.

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