New Grad Orientation Doesn't Feel Safe or Supportive

Nurses General Nursing

Updated:   Published

Berated By Preceptor

Hey y'all. I passed the NCLEX one month ago, and started in a new grad residency position on an ICU shortly thereafter. I chose this unit as my first nursing job after having such a great experience during my clinical rotations as a student. From day one as an orientee on the unit, I feel like I was sold a false bill of goods. I'm not sure if this is due to my expectations of the residency program and preceptors, or if its because I'm too stupid to be a nurse.

I've lurked other similar topics, and I'll preface by saying that I am under no illusion of competency or superiority, nor do I fail to heed relevant criticisms. I have enough humility to recognize that I am new and I know nothing about the real world of nursing, so please take that into account.

So far, I've had nine shifts as an orientee. I'm on my third week of a six month orientation. From my very first shift, my preceptor has thrown me to the wolves. I've essentially been taking independent critical care assignments with zero experience as a nurse, while my preceptor browses the internet for their next vacation and gossips with the other nurses - that is, when they're not berating and belittling me in front of patients. I keep being told to "ask questions", but when I do, I'm then belittled and berated by my preceptor for not knowing something. When I talk to my preceptor about something they've said that I misunderstood, they tell me "sink or swim. This is the ICU." I timed the last negative interaction I had with my preceptor, and they continued to beat a dead horse for fifteen minutes, in front of an aphasic patient, over me not knowing that a different brand of angiocath is proceeded differently than the ones that I have used in the past during nursing school. When my charge nurse saw me crying after this episode, my feelings were dismissed and it was chalked up to me not asking the "right" questions. The fact of the matter is that as a brand new nurse, I don't even know that I don't know something; how can I ask the right questions if I don't know what the right questions are? I am constantly asking questions, and my preceptor often gives curt or belittling responses that have little to no substance as an answer. When they blow their lid, they then accuse me of not communicating or asking for support (despite numerous attempts to do exactly what they're accusing me of not doing). 

I've cried every single shift, and I've considered quitting every day since I've started. As a former instructor and trainer in a different career field, I can confidently say that it is one thing to offer constructive criticism that builds someone up to a competent level, and quite another to beat a dead horse after someone has acknowledged their deficiencies.

Unfortunately, I am not able to be paired with another preceptor due to staffing issues and other orientees having seniority with their preceptors and assignments. Talking to my preceptor has resulted in a lack of empathy and being gas lit. And I can't transfer until after 150 days from date of hire. 

TL;Dr - I don't feel supported in my transition to practice program, and I don't feel safe for patient care after being constantly belittled and berated by my preceptor. Constructive criticism is helpful, but belittling is not.

I've only been on orientation for three weeks, and I don't feel like I can go back to the unit anymore. It has caused me to just hate life altogether and I've had passive SI on more than one occasion since my last interaction with my preceptor. I don't want to be blacklisted by the Uni hospital, because I'd love to get my DNP there someday and I've been told that being blacklisted counts for NP clinicals and not just hiring.

I just feel like I have no options left, because talking to the unit director will just put a target on my back and I'm already miserable as it is. I don't know what to do. Any advice would be appreciated. 

As I was reading through, I was thinking "is this a fake post"? Everything about it seems so wrong. Do NOT stay here! I agree with SnickRN above. "Thousands of hospitals are looking for staff and it sounds like they would treat you better than where you are working".

Update: 

Hey everyone! I want to start off by saying thank you all for the incredible support and kindness that you've all offered me following this post. You have all touched my heart in different ways, and I cannot express how deeply grateful I am to all of you. 

As far as the passive SI, I am actively taking steps to address it as of this week. Thank you to everyone who gave me the nudge I needed to take steps in the right direction for my mental and emotional well-being! 
 

In regards to the unit/hospital situation, I've taken a good portion of this week to evaluate the feedback from you all and others in my personal life, while also monitoring the current trend with my peers and management on my unit. As it stands, a development in the situation has caused me slight pause in deciding to dip out. Another preceptor assigned to a more senior orientee on my unit noticed how my preceptor was treating me the shift prior to my writing the original post. She reached out to me yesterday and was so incredibly encouraging and caring about the situation. She let me know that her orientee would be off orientation this week, and that she personally requested to be my preceptor going forward. She told me "orientees should never be treated or made to feel the way you have, especially one as new as you.” Other nurses just off of their orientation have reached out to me with their own experiences with my previous preceptor, and they have all shared that this preceptor has a history of treating new nurses this way (even though she's only been a nurse off orientation for a year). A few of them also noticed how I'd been treated, but didn't want to approach me at work while around this previous preceptor due to her contentious and controlling nature.
 

A meeting was initiated with the UBE yesterday, and she too was incredibly encouraging. She expressed how much she's loved having me as a new nurse, and that she loves my energy and drive. She noticed that I hadn't been as communicative with her as I was when I initially hired on, and that she had been wanting to reach out but lost track of time each week. She told me that the other preceptor specifically requested me once her orientee is independent, and asked if I'd be okay with it. I readily agreed to be paired with the caring preceptor, and was told to inform my charge nurses that I "absolutely cannot be paired with [previous preceptor] going forward.” What an incredible turn of events! 

While I am still uneasy about the culture of this unit (bc it does have a lot of toxicity) and I am still uncertain as to whether this change will ultimately be a positive one in the long-term, I'm going to attempt to give it the ol' college try. Certainly, it has been demonstrated that not all of my peers are toxic or uncaring. I also feel more encouraged to advocate for myself going forward, especially from all of you who have been so kind to me! If my experience going forward is just business as usual, I will unashamedly resign and find a new unit/system that will support my growth as a nurse. I will definitely keep y'all updated on how this change affects my growth going forward, and whether or not I choose to stay after giving some adjustment time with my new preceptor. 
 

Once again, thank you all from the bottom of my heart for your support! 
 

Edit: correction. The previous preceptor has been off of orientation for a year and precepting since then.

2BS Nurse said:

As I was reading through, I was thinking "is this a fake post"? Everything about it seems so wrong. Do NOT stay here! I agree with SnickRN above. "Thousands of hospitals are looking for staff and it sounds like they would treat you better than where you are working".

Lmao this exact thing was my fear of even posting for a while. I had lurked other similar posts and saw how they were disbelieved, and I was like "well... Maybe if I just get my situation off of my chest and into the void, I'll at least feel better.” 

Specializes in Tele, ICU, Staff Development.
Camillus_Was_a_Murse said:

 


While I am still uneasy about the culture of this unit (bc it does have a lot of toxicity) and I am still uncertain as to whether this change will ultimately be a positive one in the long-term, I'm going to attempt to give it the ol' college try. I will definitely keep y'all updated on how this change affects my growth going forward, and whether or not I choose to stay after giving some adjustment time with my new preceptor. 
 

Once again, thank you all from the bottom of my heart for your support! 
 

Edit: correction. The previous preceptor has been off of orientation for a year and precepting since then.

This is heartwarming ? I have seen so many situations like yours as a hospital educator working with every new cohort. For the most part, they turn around with time and support. Best wishes

Specializes in OB.
Camillus_Was_a_Murse said:

Update: 

Hey everyone! I want to start off by saying thank you all for the incredible support and kindness that you've all offered me following this post. You have all touched my heart in different ways, and I cannot express how deeply grateful I am to all of you. 

As far as the passive SI, I am actively taking steps to address it as of this week. Thank you to everyone who gave me the nudge I needed to take steps in the right direction for my mental and emotional well-being! 
 

In regards to the unit/hospital situation, I've taken a good portion of this week to evaluate the feedback from you all and others in my personal life, while also monitoring the current trend with my peers and management on my unit. As it stands, a development in the situation has caused me slight pause in deciding to dip out. Another preceptor assigned to a more senior orientee on my unit noticed how my preceptor was treating me the shift prior to my writing the original post. She reached out to me yesterday and was so incredibly encouraging and caring about the situation. She let me know that her orientee would be off orientation this week, and that she personally requested to be my preceptor going forward. She told me "orientees should never be treated or made to feel the way you have, especially one as new as you.” Other nurses just off of their orientation have reached out to me with their own experiences with my previous preceptor, and they have all shared that this preceptor has a history of treating new nurses this way (even though she's only been a nurse off orientation for a year). A few of them also noticed how I'd been treated, but didn't want to approach me at work while around this previous preceptor due to her contentious and controlling nature.
 

A meeting was initiated with the UBE yesterday, and she too was incredibly encouraging. She expressed how much she's loved having me as a new nurse, and that she loves my energy and drive. She noticed that I hadn't been as communicative with her as I was when I initially hired on, and that she had been wanting to reach out but lost track of time each week. She told me that the other preceptor specifically requested me once her orientee is independent, and asked if I'd be okay with it. I readily agreed to be paired with the caring preceptor, and was told to inform my charge nurses that I "absolutely cannot be paired with [previous preceptor] going forward.” What an incredible turn of events! 

While I am still uneasy about the culture of this unit (bc it does have a lot of toxicity) and I am still uncertain as to whether this change will ultimately be a positive one in the long-term, I'm going to attempt to give it the ol' college try. Certainly, it has been demonstrated that not all of my peers are toxic or uncaring. I also feel more encouraged to advocate for myself going forward, especially from all of you who have been so kind to me! If my experience going forward is just business as usual, I will unashamedly resign and find a new unit/system that will support my growth as a nurse. I will definitely keep y'all updated on how this change affects my growth going forward, and whether or not I choose to stay after giving some adjustment time with my new preceptor. 
 

Once again, thank you all from the bottom of my heart for your support! 
 

Edit: correction. The previous preceptor has been off of orientation for a year and precepting since then.

I'm glad that things are looking a little brighter for you.  I'd still proceed with extreme caution given the unit culture you've described.  One thing I'd suggest is finding a way to document specific instances of egregious behavior to set up some sort of a paper trail.  Write an email to your manager and unit educator with direct quotes from your preceptor the next time she tells you to sink or swim.  Detail the skills you're being told to perform that you haven't been taught and explicitly ask what's going to be done to help you gain those skills so you're a safe nurse.  God forbid a patient have an adverse outcome because you're thrown to the wolves and then have no support.

Camillus_Was_a_Murse said:

I'm going to attempt to give it the ol' college try.

Good for you! I would too, given your update. Give it your best; it sounds like you have a great attitude.

Best wishes! ??

Specializes in Nurse Educator CEN.

Run. You are in a toxic environment and cannot learn. I worked ICU and ER for years, and your "preceptor" should not be a preceptor. Not only that, she is being aided in her belittlement of you by equally toxic co-workers. You are being set up to fail, and make no mistake, they will blame it on you if something detrimental happens to a patient. Leave this job, be honest about why you are leaving, and find a better place. I wish I could precept you - I feel like you will be a great nurse someday!

Camillus_Was_a_Murse said:

 

 

Nurse Beth said:

This is awful, I'm so sorry. Can you talk to your unit Educator?

I agree with this! Maybe the educator can place you with another preceptor or talk with the manager. 

I dusted off my old AllNurses account just to log in and comment on this post. You are NOT alone in this experience. I went through BS in the ICU and so did my acquaintance. I don't want to reveal too much about myself but I went to an ICU 5 years out of nursing school with only chill clinic experience under my belt. The nurses in the clinic I worked at had hazed me a bit so I thought I could handle the ICU hazing but I couldn't. You were already asking more intelligent questions than me. I was told that I don't ask enough question and that was dangerous, then I was berated and humiliated every time I asked a question because my questions were about basic things. They would constantly tell me that I should have known things already even though everyone including the people who hired me knew I was 5 years out of school. I was left to fend for myself and I almost made a dangerous mistake because I was eager to prove myself. I had like an bajillion preceptors (exaggeration) because mine kept calling sick or were off work. Also, the most hurtful thing was that one of my many preceptors told me I did a great job and that she was proud of me, but my main preceptor later told me that she went and complained that I didn't know what I was doing. I even had an ICU textbook which I would study for several hours on my days off in an attempt to make up for what I forgot since I was out of school for so long.  New grad nurses, especially in the ICU, need extensive hand holding for several months before they can be on their own. I would rather be overtrained and feel like I was smothered and holding hands for too long than feel undertrained and like I will get fired, lose my license, or worse, hurt a patient. I was SOOO embarrassed about my experience until I talked to my acquaintance and she had a similar story. I quit and found a new job, but she stuck with it and ended up blossoming and becoming well respected in her unit. My advice:
 

1) if you can't quit or are too nervous immediately start looking for a new job. Work on your resume. Come up with intelligent answers why you are jumping ship or why you left. I don't know if you should leave it off your resume or not because I don't know if this will show up on background checks. Apply for things outside acute care as well as within acute care 

 

2) if you stick to this job, find a way to escalate the situation. As other people have described, you can go to your unit educator and follow the hierarchy from there.


 

A lot of nurses have a negative outlook on nurses who don't work in acute care. And will make it clear that they think less of you without that experience. But unless you have dreams and goals that involve acute care, you don't need to work in acute care as a nurse. 

Specializes in Critical Care.
Camillus_Was_a_Murse said:

Berated By Preceptor

Hey y'all. I passed the NCLEX one month ago, and started in a new grad residency position on an ICU shortly thereafter. I chose this unit as my first nursing job after having such a great experience during my clinical rotations as a student. From day one as an orientee on the unit, I feel like I was sold a false bill of goods. I'm not sure if this is due to my expectations of the residency program and preceptors, or if its because I'm too stupid to be a nurse.

I've lurked other similar topics, and I'll preface by saying that I am under no illusion of competency or superiority, nor do I fail to heed relevant criticisms. I have enough humility to recognize that I am new and I know nothing about the real world of nursing, so please take that into account.

So far, I've had nine shifts as an orientee. I'm on my third week of a six month orientation. From my very first shift, my preceptor has thrown me to the wolves. I've essentially been taking independent critical care assignments with zero experience as a nurse, while my preceptor browses the internet for their next vacation and gossips with the other nurses - that is, when they're not berating and belittling me in front of patients. I keep being told to "ask questions", but when I do, I'm then belittled and berated by my preceptor for not knowing something. When I talk to my preceptor about something they've said that I misunderstood, they tell me "sink or swim. This is the ICU." I timed the last negative interaction I had with my preceptor, and they continued to beat a dead horse for fifteen minutes, in front of an aphasic patient, over me not knowing that a different brand of angiocath is proceeded differently than the ones that I have used in the past during nursing school. When my charge nurse saw me crying after this episode, my feelings were dismissed and it was chalked up to me not asking the "right" questions. The fact of the matter is that as a brand new nurse, I don't even know that I don't know something; how can I ask the right questions if I don't know what the right questions are? I am constantly asking questions, and my preceptor often gives curt or belittling responses that have little to no substance as an answer. When they blow their lid, they then accuse me of not communicating or asking for support (despite numerous attempts to do exactly what they're accusing me of not doing). 

I've cried every single shift, and I've considered quitting every day since I've started. As a former instructor and trainer in a different career field, I can confidently say that it is one thing to offer constructive criticism that builds someone up to a competent level, and quite another to beat a dead horse after someone has acknowledged their deficiencies.

Unfortunately, I am not able to be paired with another preceptor due to staffing issues and other orientees having seniority with their preceptors and assignments. Talking to my preceptor has resulted in a lack of empathy and being gas lit. And I can't transfer until after 150 days from date of hire. 

TL;Dr - I don't feel supported in my transition to practice program, and I don't feel safe for patient care after being constantly belittled and berated by my preceptor. Constructive criticism is helpful, but belittling is not.

I've only been on orientation for three weeks, and I don't feel like I can go back to the unit anymore. It has caused me to just hate life altogether and I've had passive SI on more than one occasion since my last interaction with my preceptor. I don't want to be blacklisted by the Uni hospital, because I'd love to get my DNP there someday and I've been told that being blacklisted counts for NP clinicals and not just hiring.

I just feel like I have no options left, because talking to the unit director will just put a target on my back and I'm already miserable as it is. I don't know what to do. Any advice would be appreciated. 

This does not sound like a good fit for you. As many had mentioned, start applying in other places, but definitely leave this one out of your resume.

Specializes in Med-Surg 16 years.

As I read this it brings back so many memories of when I was a new grad. Granted I started in med-surg and have been there for most of my career, but in school you aren't equipped with all the tips and definitely haven't had a chance to refine your skills enough to really know what it is you are doing. I'm sorry to read your experience and someone who had been belittled and bullied for 16 years I empathize with you. That's awful and terrible all in the same. Time and time again I read about nurses bullying and bring down their own. It's sad. 
 

But your story resonates with so many. I'll tell you a little about me. I worked on the pandemic floor up until October of last year and I had enough. Previously it was the infectious disease floor and I quit after almost 9 years of toxicity. I experienced burn out, PTSD, and SI not to mention the lateral violence. Now it's March and for the first time I have peace and know that quitting was the best answer for me.
 

What I'm trying to say is don't stay in a toxic environment for 9 years. It will take its toll. Get out and start somewhere new but first if you are able take some time to heal. You are precious and care abundantly and some people in this world see that as a weakness, yet that is truly your super power. Don't let these jerks steal your superpower. It's what makes you an incredible compassionate nurse! Hold your head high and know you are enough and you are smart enough, and you can do this! 
 

We need people like you in the world that care!! 
 

? Hugs...

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