Never Argue With Dementia (and Other Nuggets of Nursing Wisdom)

A veteran RN and nursing director shares a few tips and tricks of the trade, which have been hard-won through years of work as a nurse and even more years of study at the University of Hard Knocks, from which no one ever truly graduates. Nurses Announcements Archive Article

It never fails....you're walking down the hall to check on your new patient when you hear an aide loudly attempting to persuade sweet, confused, deaf-as-a-post Ethel to get into bed "BECAUSE IT'S NIGHTTIME AND EVERYONE IS GOING TO SLEEP!"

Ethel, for her part, is equally determined that she's going outside to wait for her husband on the front porch: "My Robert is going to be home any minute. He'll be so upset if I'm not there to meet him." Insistently, she strips off her hospital gown, spies the bag containing her personal items slung over the back of the wheelchair she arrived in, and begins to dress herself again. "What time is it?" she inquires as she searches frantically for a clock and nearly topples over in her haste to put her shoes back on. "I really must go........"

Now, if you went to nursing school in the 1990s like I did, you were probably taught to try re-orienting Ethel to the current time and place. Back then, a common response to an exit-seeking patient might have been: "Oh, no, Ethel, you can't go outside, it's 9 PM and freezing out. You're in the hospital, honey. Let's put your gown back on---"

WHACK! Sweet little Ethel belts you upside the head with a tiny fist that feels like steel, then lets fly with a primal scream that could pierce the ears of a statue two blocks away. The aide activates the emergency call system and attempts to restrain the 90-pound wildcat, only to meet with a similar punch to the midsection; but within 10 seconds there are enough personnel in the room to take down an NFL offensive lineman. A co-worker produces a Posey vest and some soft restraints, and a few minutes later this elderly lady whose only 'crime' is dementia is fastened in bed, crying for her long-dead spouse with only the sitter at her side for company.

This scenario didn't have to happen. Thankfully it happens less often nowadays, but only because some nurses questioned the "conventional wisdom" and decided it was better to join the confused elderly in their reality, rather than try to yank them rudely back into ours. I look at it this way: if the life you were living back in 1952 with your husband and children was happier than the nursing-home existence you're enduring now, what's the harm in staying there if you want?

I've taken so many interesting trips and seen more distant lands with Alzheimer's patients, and other victims of dementing diseases, than I ever have in real life. I've been to Austria and Germany with one gentleman who's still fighting the Nazis in his lively memory; traveled to parts of Russia and survived a Siberian winter with the fellow who spent the final months of his life in my assisted-living facility; even patrolled the highways with the very first female deputy ever hired in the state. Now why did anyone ever think that dragging these folks back from their glory days was the right thing to do?

Take-home lesson: Arguing with dementia is like trying to teach a pig to sing---it never works, and it annoys the living daylights out of the pig.

Here are a few more nuggets of nursing wisdom for you, if you want them.

1) When a patient tells you he's going to die---even if his vital signs are stable and he looks healthier than you do---believe him.

2) People are more than just a set of diagnoses. Say it's the year 2030, and you're the admissions director of a long-term care facility. A file lands on your desk, and you're asked to evaluate a prospective resident who's got a history of alcoholism, diabetes, HTN, irritable bowel syndrome, GERD, asthma, arthritis, morbid obesity, frequent kidney stones, herpes simplex, UTIs, venous stasis, chronic low back pain, and bipolar disorder II. This is a classic example of what healthcare professionals call a 'train wreck', and you decide not to accept this patient, knowing no one could blame you for it.

Guess what? You just turned away someone you already know pretty well from visiting allnurses on a frequent basis.

3) Do what you love........and if you can't manage that, love what you do. I cannot overemphasize the necessity of having a passion for this work, because if you don't---if you do it only for the paycheck---you will more than likely become cynical and jaded. The job is simply too hard for the average nurse to keep going, year after year, decade after decade, when there are too few rewards for all the blood, sweat, and tears we put into it. There has to be a higher purpose to it (and I don't necessarily mean a religious one) for most of us to survive it with our bodies and minds intact.

So, if you don't like the job you have---or have the job you want---go out and get another one. Being satisfied with what you do for 8 or 12 hours out of the day isn't everything, but it IS a big thing.......and believe me, your patients (not to mention your friends and family) will thank you for it.

Embrace life. Embrace your profession and be proud of it. And never forget to allow the Ethels of the world to at least look out of the window, so they can see for themselves that it really is nighttime.......and know that Robert has arrived home safely.

"take-home lesson: arguing with dementia is like trying to teach a pig to sing---it never works, and it annoys the living daylights out of the pig."

"here are a few more nuggets of nursing wisdom for you, if you want them."

:nurse: want them??? ... in one word "yes". thanks so much for the nuggets... i'm guessing you have many more nuggets rolling around in your head to share... bring them on :yeah:

Specializes in ICU.

There was one aide I worked with (eighteen, maybe nineteen years old?) who insisted on trying to reorient everyone and was forever leaving residents in tears. One evening I tried reorienting her. I kept insisting that it was really 2064 and she was an old lady and should act her age. The RN we were working with, who hadn't shown any hint of a sense of humour previously, joined in and confirmed that was indeed 2064 and added that we were in a lunar base as 'no decent person has lived on earth since the late twenty-forties'. I don't know if she got the point we were trying to make but she did start to get fairly angry after a couple of hours of this story. In hindsight it probably was a bit juvenile but I was getting so fed up with her upsetting people who were off in their own little reality, happy, and not hurting anything.

Maybe we ARE all in a lunar base in the year 2064...:uhoh21:

I actually think that this was an ingenious technique!!

Specializes in Home Care.

I had a dementia patient who treated his wheelchair like a dragcar. He'd pretend the brake was his stick shift and he'd move his feet accordingly, only bad thing was that he had a very fowl mouth when he wasn't winning. For is safety and ours, I'd section off an area of the dining room for him to race in.

Specializes in LTC, assisted living, med-surg, psych.

Now THAT is creative...way to go!!

I loved this article. I worked in LTC for a while and actually enjoyed when I was asked to float to the memory care unit. I have also had the opportunity to experience a few of these too. Lol we would wait inside for our "Roberts " because we know he would be awful upset if he came to get you and you were outside in the cold. Lol but we left word with such and such friend /family member and he knows exactly where to get you. In the meantime would you like to have a cup of tea/cocoa with me! It was

so rewarding to see tha you helped someone where ever their mindset was to avoid

irritation and you got to hear a few good stories. I also had the opportunity to do a

Little private care with an elderly woman. She was 100y rs old!

Everyday that I would go to her house I was a new Friend, or I was the nice

nieghbor who came to visit. She just couldnt believe that there were still people

that were so caring! I would get to hear the same stories several times a day

sometimes she would remember a little more detail! I wouldnt trade those

opportunities for the world!

Love love LOVE this article!

I think its sometimes cruel to "reorient".

Why on earth would you tell a little old woman sitting happily in the hallway, waiting for her husband, that he is dead?

Either she's going to argue with you, or she is going to remember and cry for hours!

Let her stay there. Work your reason for needing her to go somewere or do something into her reality. It's easier and she is happier that way.

Thank you for posting this. Ive recently graduated and THIS is the kind of things that I like to read from a forum. You are honest and funny too! Now I know a little more about what to expect in the work place and how I can manage a patient like Ethel. Thank you very much, I enjoyed it!

Specializes in LTC, assisted living, med-surg, psych.

I'm so glad you stopped by here. You sound like the kind of nurse all elderly, demented people need. Welcome to ALLNURSES.COM and to the wild, woolly, and wonderful world of nursing!! :yeah:

I love the trips dementia patients could take you on. I took care of one woman who thought she was the DON of the LTC she lived at. If she got a hold of the phone, she would tell the caller who she was, the DON. She also sent home a brand new CNA because he hadn't gotten his CXR done for TB screening, not knowing any better, he started to leave. She was hilarious. Whenever she was "in trouble" she would tell me to call her by her alias name, Maryanne Trebanowski, so no one would know it was her.

Absolutely spot on. When I was working as an aide I found that I got far more cooperation when I wasn't challenging their perception of reality.

There was one aide I worked with (eighteen, maybe nineteen years old?) who insisted on trying to reorient everyone and was forever leaving residents in tears. One evening I tried reorienting her. I kept insisting that it was really 2064 and she was an old lady and should act her age. The RN we were working with, who hadn't shown any hint of a sense of humour previously, joined in and confirmed that was indeed 2064 and added that we were in a lunar base as 'no decent person has lived on earth since the late twenty-forties'. I don't know if she got the point we were trying to make but she did start to get fairly angry after a couple of hours of this story. In hindsight it probably was a bit juvenile but I was getting so fed up with her upsetting people who were off in their own little reality, happy, and not hurting anything.

Juvenile?!? I think it was genius! :yelclap: I just may use that tactic someday!

Juvenile?!? I think it was genius! :yelclap: I just may use that tactic someday!

If you do decide to try the tactic then I recommend replacing the calendar in the nurses' station. It makes an excellent prop. All of the major office programs will allow you to create a calendar for any year quickly and easily. Just make sure that you pick a year where the days of the week fall on the same dates as the current year or there may be more confused people than you anticipated. For extra points throw in a holiday or two nobody has heard of and add an image of a futuristic car. Google images is your friend.

When you see the shadow of doubt cross their face and they just for a second contemplate the possibility that you may be telling the truth or go sneaking off to independently verify the date you know you have won. Whether they actually learn anything is yet another question.

Specializes in Oncology.

I have worked with patients that needed to "get to work"... so I politely told them, oh, no you just woke up early, they're still closed. I'll get you up when it's time to go. They never remember. Your family (who either are dead or never come or some other craziness) are supposed to be here? If they are dead I usually will just say, well, I haven't seen anyone come in yet, I'll bring them down if I see someone, or, if they are alive but just not coming, I'll say, Oh, the highway is all backed up! I don't know when they'll be able to get here. You're going to a barbeque today! Well, I'll go look for some food to pack and take with you! One man wanted to look for his steak from 2 years ago. He was adamant, very angry and upset his nurse wouldn't let him go. wheeled him to the kitchen, emptied the contents of the fridge onto the table and said, nope, no steak, sorry. That calmed him down. I left a note on his menu though, so guess what he had for dinner the next night?

If their reality is safer for them or more pleasant than mine, why not let them live in it. They hardly remember things you say, and I try not to outright lie if I don't need to (there's one man whose wife just died, he goes in and out of reality, more in than out), I always say, Oh, I'm so sorry, remember the funeral we had 2 weeks ago? I know it must be so hard, but she was such a good woman." Or if you have a family that will get involved, the family sometimes comes to explain that so and so is dead, but they provide much comfort just being there. Pictures help. I sometimes will go along with the more innocent situations. The washer is overflowing and leaking everywhere! OH NO... let me go look for some towels, you stay put so you don't slip on the suds, I have shoes on and you don't! Sure, I'll get your (pillow) handbag so you can look for some lipstick. I've got the baby upstairs so that it's quiet for her, everything is okay though. I've even assured patients their food wasn't poisoned by eating a small bite. See, it's safe for me! One lady thought the floor cleaner was bombs in "the war!" I put up her bedside buddy pillow and then put pillows all around her (high fall risk, especially when agitated) and said "there, you're protected now, I'll go and stop them, I'll get you when it's safe, stay here" to which she replied, "Okay, be careful, those b******s are tricky! Sure, I'll call your work and tell them you'll be off today because you fell, no problem. Your son is the president? Well, can he get me a raise? I'll ask him next time I see him! Sure, I saw the doctor's "non-existent" son. His wife and baby are doing well, heard he got a promotion!

The fun times outweigh the sad usually. I loved the patients in LTC. Too bad I couldn't stay in that dreadful work environment. =/