LTC 101: What To Expect

Here is a brief guide for new LTC nurses as to what they can expect from their jobs. Included are the good, the bad, and the ugly aspects of working in this specialty. I hope it will be helpful to both new grads and nurses who are changing fields. Welcome to LTC! Specialties Geriatric Article

Not every long-term care nurse chooses LTC as a profession. Sometimes, it chooses us.

But no matter how you've arrived at your first job in a nursing facility, there are challenges awaiting you that you didn't anticipate, especially if you're coming from acute care or another environment where even chaotic conditions have some form of logic to them. Here are a few things you should expect as a new long-term care nurse:

Expect to chase after supplies

I have never worked in a nursing home where they kept everything in one place. You'd think they would put all the catheter supplies together, but no---whenever I had to change a catheter, I had to go to three different storage areas to obtain the necessary items. Even house stock meds were kept in different cabinets: vitamins and supplements at the nurse's station, OTC pain relievers and bowel care meds in the medical records office. I never did understand the reasoning behind this, so I lobbied administration to change the layout of the supply closets so we didn't have to waste time running all over the facility. Of course, they never did.

Expect to become the nursing version of McGyver

LTC nurses need to be creative in order to solve the problems that frequently arise in a facility which always seems to be short of supplies and slow to make necessary repairs. You'll use washcloths or foam pipe insulation to wrap around the arms of wheelchairs when the vinyl gets torn up and causes skin tears. You'll utilize foam tape to "Nerf" splintered door frames and the sharp corners of nightstands to prevent injury. Sometimes you may even have to use a Foley catheters as a G-tube because nobody ever remembers to order the insertion kits.

Expect to be challenged by a wide variety of situations

Contrary to popular opinion, LTC is NOT boring. Yes, you will have routine tasks such as med passes and fingersticks on your 17 diabetics, but no two days are the same, especially if you work on a skilled unit, which is like a hospital only without the staffing and the equipment. Unfortunately, SNF patients are sometimes transported from the hospital in unstable condition---in fact, I've sent patients right back to the hospital without allowing them to be transferred from the stretcher. But even on the custodial care unit, you'll deal with a host of problems: falls, dementia, hovercraft families, scabies outbreaks, diabetic crises, psychiatric issues, and fights between residents.....to name a few.

Expect to become a diplomat

It is difficult to hold your tongue when a resident's family member chews you out for the umpteenth time today because "Mom" isn't drinking enough fluids or eating enough or getting out of bed every day or having her 20-minute dental routine followed to the letter. It is beyond tempting to tell them to take her home with them if they feel they can take better care of her. But as you become more experienced, you learn how to let their constant complaints and demands roll off your back, and how to de-escalate a crisis situation by "killing them with kindness".

Expect to be looked down upon by other healthcare professionals; but remember, you are the expert on your residents

Regrettably, long-term care is still regarded as the bottom of the barrel by many nurses in other specialties, as well as administrators, doctors, therapists, and even EMTs. I can't count the number of times I called the ER to give report on a resident I was sending out and was asked if I'd taken vitals! It's as if they think LTC nurses don't have the sense to do the basics before calling in the cavalry. And if I had a dollar for every time I tangled with EMTs over their reluctance to transport a resident because of insurance issues or "she looks OK to me", I'd be a rich woman today. But there is no need to let the idiots get you down.....when it comes to your people, YOU know best.

Expect to be chronically understaffed

This is an issue everywhere, even in the best facilities. Granted, you can have days when there could be 15 staff on the floor for 30 residents and it still wouldn't be enough, but even on a good 3-11 shift, 3 CNAs and one nurse for those same 30 residents is pathetic. And when you complain, the general response will more than likely be "Suck it up, Buttercup" and that you should be grateful because XYZ Nursing Home's staffing is better than what the state requires.

Expect to fall in love

LTC nurses don't do what we do for the money (it's also one of the most poorly paid specialties). We do it because we find so much to love in the wizened faces of our elderly, the funny things they say, the way they hold our hands in a tender moment. No matter how demented or ill, they will provide you with wisdom gleaned from their eight or nine decades of life, as well as a million and one laughs! I'll never forget the resident who once asked me, when I knocked over a couple of Jevity cans in the next cubicle, if I was the cat. Knowing that despite her dementia she had a wicked sense of humor, I said, "Yes, Elaine. MEOW!" To which she replied, "Oh, OK, thanks for letting me know," and promptly went back to sleep.

The hardest part of these special relationships is that sooner or later, your residents will break your heart by leaving you.....and every loss will change you. Some deaths will hit you harder than others, but eventually you'll learn that good-byes are not always the worst thing that can happen.

Specializes in LTC, assisted living, med-surg, psych.

I hate to break it to you like this, but rehab/skilled nursing is MUCH more intense overall than LTC. In a skilled unit (SNF), you have a lot of really sick people who are basically sub-acute---fresh post-op CABGs, hip and knee surgeries, trachs/vents, people who need IVs, diabetic care and teaching, serious wounds, even some psych and a lot of dementia. You will never be bored if you go this route, but be aware that it's like the hospital, only with fewer staff and resources. It's not unusual for one nurse to be responsible for 30-35 SNF patients, and you might get 5 aides on day shift if you're lucky, plus a med/treatment nurse or med aide.

Personally, SNF is not the way I would choose to re-enter clinical nursing after so long away. If you do, though, just be prepared to be overwhelmed for awhile. I worked as a med nurse for a while and ran my rear end off, but I at least got breaks; the poor charge nurse never even sat down until the end of the shift, and that was only to chart and give report. I wouldn't have traded jobs with him for anything.

Specializes in dementia/LTC.

Great post! I loved it.

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VivaLasViejas said:
I hate to break it to you like this, but rehab/skilled nursing is MUCH more intense overall than LTC. In a skilled unit (SNF), you have a lot of really sick people who are basically sub-acute---fresh post-op CABGs, hip and knee surgeries, trachs/vents, people who need IVs, diabetic care and teaching, serious wounds, even some psych and a lot of dementia. You will never be bored if you go this route, but be aware that it's like the hospital, only with fewer staff and resources. It's not unusual for one nurse to be responsible for 30-35 SNF patients, and you might get 5 aides on day shift if you're lucky, plus a med/treatment nurse or med aide.

Personally, SNF is not the way I would choose to re-enter clinical nursing after so long away. If you do, though, just be prepared to be overwhelmed for awhile. I worked as a med nurse for a while and ran my rear end off, but I at least got breaks; the poor charge nurse never even sat down until the end of the shift, and that was only to chart and give report. I wouldn't have traded jobs with him for anything.

JoFlo - What OP said here is TRUE. Start back with LTC, not SNF.

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Ltc is no joke! The work is so hard both physically and mentally. I can't see myself doing it much longer. I refuse to break my body down because upper management refuse to hire more staff in order to save money, but want me to kill myself in the mean time. I will get as much experience as I can and then I am out! I really hate the fact that I can't give my resident's the care they deserve! Some of those folks hold a special place in my heart.

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Specializes in Pediatrics, Emergency, Trauma.

LTC is a special place...thank goodness my area DOES look at the experience as a positive one!

Many co-works have moved on to hospitals after 1-2 years of working in LTC.

I have dabbled in LTC for many years; the personalities will get you, the time management and thinking outside of the box will be the best asset; you learn to look and people and assess appropriately without monitors-a DEFINITE plus!-and the icing on the cake is doing communication Olympics with some of the most difficult families and getting the gold when they feel as if you are the nurse they an trust-those mental health therapeutic communication is utilized here. ;)

To sum it up, LTC is a ton of specialties wrapped up into one; and with it being one the most expanding specialties, I believe one day nurses will say, "start off in LTC."

Mark my words. :yes:

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Yep, rehab tends to be more difficult. Where I work, it generally has 5-10 less patients than the LTC floors, but the acuity is higher, every single one of them needs a medicare assessment and charting daily, more need treatments (and often more complex treatments), there are constant time-consuming admits and discharges to deal with, and the patient population is constantly changing. If I'm gone for a few weeks for the rehab hall, it's nearly a totally new hall when I come back. If I'm gone for months from LTC, it's still largely the same when I return.

For those with LTC experience having a hard time breaking into acute care, I'd suggest finding a hospital-associated SNF to work in.

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Best McGyver moment in LTC - cutting the end off oxygen tubing to insert into a gtube that had a broken seam on the cap which would leak during feedings. Best funnel I've every seen!

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I worked LTC for over 20 years as a nurses aide and LPN. I have so many memories of the residents I cared for. Elderly people are one if the greatest populations to spend time with. I work acute care now and still love the little old ladies and men. They deserve the best care possible. It's too bad that the owners and administrators in LTC do not see that but the almighty dollar. God bless you for what you do! Great article.

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Excellent! Next Monday, I will celebrate my 3-year anniversary as a LTC nurse, and I have encountered every single situation except actually turning away an admission. Yes, that includes replacing a pulled-out g-tube with a foley...we don't even HAVE replacement kits. That gets done at the hospital. As far as family goes, I think I've known the spectrum: from those who are there every day and are actually helpful, to those I've met ONCE, and those who need the anti-psychotics they want us to give to their parent. I currently work in the dementia unit, and I swear some of their kids are certifiable! But I love my job and my residents, and have no plans to do anything else in the near future.

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Specializes in Surgical ICU nurse.

This was an excellent article! I have only been a nurse for 2 years. When I graduated I wanted to do ICU but no one would call me back. I was eager to get a job and got a job at an LTAC facility. It was hard work but you know what? I learned so much in that first year. There is so much you see and you get to really practice your nursing skills. When I was asked," Where do you work?" and I responded," LTACH" I would get snide remarks from the other nurses working in the units.

I strongly believe that new grads could benefit working in Long term care. I feel that LTACH gave me the foundation for going into ICU. I miss it at times. I was told if you can work LTAC/LTC you really can work anywhere.

Also the whole attitude in nursing of ICU nurses are better than med surge, or LTACH nurses has to go. We all use Critical thinking skills. We are seeing patients with a myriad of complex issues in all areas which are requiring all nurses to stay abreast of information that will enhance our practice. We have got to stop bullying and attacking each other if we are to keep our profession strong. A house divided cannot stand.

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Specializes in Hospice / Psych / RNAC.

A SNF is nothing but med-surg over amplified. Instead of 4 or 7 patients you get 12, 15, 20, or maybe more, depending on the facility. When I worked SNF I had 20 patients and it's almost dangerous. In fact, in my opinion it was dangerous. There were CNAs on the floor but I rarely saw them and didn't have time to babysit them or chase after them.

Than I was a charge in a SNF :facepalm:... got out as soon as possible. I should have known better than to go back into a SNF but I needed a job and they dangled a huge carrot. It is a dead serious situation and must be entered into with eyes wide open depending upon how many patients you would be responsible for.

If you're highly motivated, and a fast study, SNF might work.

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Specializes in Med-Surg.
ArusDobby said:
I have worked LTC for 29 years. A few times I have tried to get out of the LTC grind-house, by trying to get into Acute Care hospitals or Home Health. Each time you meet the same barrier - many do not see or accept the experience and years put in doing long term care. For a lot of the Nursing/Medical employment LTC is looked down upon.

A typical day/shift has the nurse coming into the building already *Drowning* lately. You either have work thrown on the next shift by the prior shift, or by the Nursing Managers, or simply because the day itself has been a mad house. Lately it is the 2nd shift ( 2-10pm or 3 -11pm) that can get hair pulling crazy. Yet - understand, this is only via my personal experience. On the evening shift you get Admissions which can come in any time during your shift - up to the time your shift ends, you have doctors/FNPs coming in during the evening and writing orders, you have family members underfoot. Then you also have the support leaving you after 5 -6pm ( ie; Managers, etc). Some will see their staff struggling and stay alittle longer to aid you if able. Sadly though many notice and just walk right out the door.

Toward family members many are actually very nice and caring toward the LTC staff. Still it is the one or two that come in, believing NOTHING you do is good enough, that can break the work day. And though you want to just tell them to take their family member home sometimes inside....you put on that warm caring smile, bite your tongue and again try to appease that family.

Then in the past several years you notice CNAs you are getting want the paycheck but try to do as little as possible, so you have to play Warden....having to chase them continually to get things done. Then you have Managers telling the nurse "You need to really stay on top of your aides," when you are already doing the best you can.

When you finally get done at the end of your shift, a day that was so busy you could not take a break, had to sign out for supper but had work through it to get done on time, you now have to wait on your relief nurse. It is now 30 minutes after your end time, no call or anything, and your relief saunters in late habitually. So you know the next day you will get called in to the office for working late because at your facility *There is NO excuse for working late accepted*.

And at least where I work LTC.....this is considered a GOOD day ( LOL).

I've been working at a LTC facility for 9 months, and you have VERY accurately explained my feelings/experience while working there. I thought it was just me!

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