How do you handle rude comments?

Nurses General Nursing

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Long story short, my sister and my mom both have cancer right now. My mom had breast cancer, which is now in her stomach. My sister has breast cancer and she just had a double mastectomy. I have been under a lot of stress, needless to say.

So, when I told a very close friend of mine that my sister had breast cancer, her first response was "does she eat a lot of sugar?" I was shocked. I tend to not know how to respond when people say rude, insensitive things. I have learned there are many different causes of breast cancer. My sister happens to have a breast cancer gene, no not BRCA. Anyway, then recently when I told this same friend about my sister's mastectomy she asked "So does this mean she will be flat as a board??" I just said "yep!!" Then, the more I thought about what she said the more angry I became over the next few days. This friend is not in the medical field, but I think the majority of women know what a mastectomy is...don't they?? So, I chalked it up to ignorance. I discussed it with her later and she claimed she wasn't sure because I have been acting so "normal" about it all, like it isn't very serious or something. I told her I don't cry every single minute about it, but it is very serious. Then same friend asked me if my sister had missed some mammograms. Mind you, I had already told this friend about her diagnosis. The radiologist my sister had missed the cancer on a mammogram. Anyway, I just feel like this friend has pointed all fingers at my sister, like the cancer is her "fault". The "flat as a board" comment is hard to get out of my head. I have been avoiding this friend because of this. She told me she would never say anything to hurt my feelings. Well, then people really need to be careful before they open their mouths!

Then a nurse at work was talking to me about breast cancer. Her sister died from it, so you would think she would be sensitive about commenting on my sister. She actually told me "Did you know the percentage of men leaving their wives after a mastectomy is really high?" Wow. Just wow. I really have learned to be very very careful who I talk to!!

Has anyone experienced this??

One more thing....my so-called close friend was the first person I called when I found out my mom's breast cancer had spread to her stomach...which is incurable. I cried to my friend for almost 20-30 minutes. This was a few months ago. Them, just recently I mentioned to her something about my mom's stomach cancer and the friend said "your mom has stomach cancer??" OMG. My jaw literally dropped. My friend is becoming not so close anymore. This is proof she doesn't listen very well. I had told her my mom was vomiting for over a year...usually people close to you would remember something like that. Or do I just expect too much? Thanks for letting me vent. I have talked to other people with cancer who say they have lost friends because of rude comments. I think my friend isn't as much of a friend as I thought she was.

Specializes in Critical Care; Cardiac; Professional Development.

Maybe your friend wanted to know if she eats lots of sugar because she heard thats a risk???

File this under "none of their business, bad timing, inappropriate, blaming the patient, blaming the victim, stupid, thoughtless and mean, whether maliciously "intended" or not

Maybe she asked about being flat as a board because she didnt know how to word the question correctly and genuinely wanted to know if her entire breasts were removed?

Again, NONE OF HER BUSINESS, thoughtless, rude, mean whether malice was intended or not.

Maybe the nurse brought up men leaving their wives because having a spouse support is very important to her and was shocked by that statistic.

Again, thoughtless, mean, stupid, insensitive etc etc etc

I personally don't find these questions rude. Maybe the questions were ignorant but maybe they werent trying to be malicious.

If you truly would say these types of things and think it is okay, YOU are the person we are trying so hard to get through to. This is beyond selfish. This isn't being "politically correct" by scolding you. This is "Seriously. Be a better human being". Malice does not have to be intended for harm to be done. It isn't the person suffering's job to make sure they understand the intent. It is the job of the person without that burden to make sure they are kind, helpful, pertinent and mindful of decency and boundaries.

Talking about issues at work that has nothing to pertain to work is not a good thing. There is no where I am sure that you were hired or in your hiring papers required you to talk to someone while you were on the clock about breast cancer. Sounds to me like maybe in an educational setting, but you were there to take care of patients. You both were wrong.

Why did you stand and even converse with someone about something outside the 4 corners of your hiring papers. Unless, when you were hired you were told it was in your job description to discuss with this person the discussion you claim you had. When you are on the clock of your employer-on their time clock-you have no right (unless you were on break or lunch of course) to use steal their money like that. Watch what you do in the workplace when on the time clock. And watch what you say when you are off the clock.

Specializes in ER.

My responses to ignorance; "I'm sorry, what was that?" Gives you both a minute to think about what to say.

"Why do you say that?" Maybe they meant to say something supportive and it came out wrong. Rephrase, and try again.

Or finally, "That wasn't a helpful thing to say." Or just walk away silently.

Specializes in Palliative, Onc, Med-Surg, Home Hospice.
Talking about issues at work that has nothing to pertain to work is not a good thing. There is no where I am sure that you were hired or in your hiring papers required you to talk to someone while you were on the clock about breast cancer. Sounds to me like maybe in an educational setting, but you were there to take care of patients. You both were wrong.

I see you are continuing to spread joy and sunshine wherever you go. Please stop.

Specializes in ER.

In defense of lee555, I had a coworker tell me her mother had been diagnosed with brain cancer at 8am on a busy work day. Totally inappropriate, and how do you get away from that to care for the patients without looking like an ignorant dummy? If you're gonna drop a bomb on a coworker, doit at break time, at least!

Specializes in ICU; Telephone Triage Nurse.

I'm so sorry for everything you and your family are going through. Some people are literally unable to grasp the seriousness of an illness such as cancer unless they themselves are directly affected in some way. This is unfortunate, because these are usually the very same people who tend to say thoughtless things without the intent to offend (but end up putting their foot in their mouths anyway). My mother-in-law is such a person - if ever anything inappropriate can be said, she will say it, yet she means no harm. It still stings regardless.

I am praying for your mom and sister: comfort and positive responses to their treatment. Hugs to you my friend.

I am beyond sorry for what you have and are experiencing right now. It is in times like these we truly know who out "friends" are and also some people just don't know what to say. Sadly, the first thing that comes out is often insensitive and nonsensical. If you need someone to talk to and who will really listen ...a Chaplin or counselor is your best beat. It's obvious that the people you mentioned are not emotionally mature to deal with what's happening.

Merry Christmas and may God Bless you and your family

Specializes in Oncology; medical specialty website.

I have ovarian cancer which has recurred again (3rd time). When you or someone in your family has cancer, you find out pretty fast who your real friends are. I'm sorry some of your friends are turning out to be something of jerks. The good thing is that you will find friends in the most unlikely individuals.

I don't think her inability to be sensitive makes her a bad friend or a bad person. I think humans have flaws. I say this coming from a place where I myself was very sick and received similar comments. After I got better, I forgave, because I realized that some people really just cannot handle sensitive topics. Maybe it's learned, maybe it's personality. She likely has many good traits that make her a good friend in other situations.

Found this article which may help to explain what is going on

Coping With Crises Close to Someone Else's Heart - The New York Times

Thank you so much for this article. Very informative and the suggestions for responses to others in crisis are easy. Not only can we find ways to be supportive that are consistent with our personalities and abilities, we can also learn to view the comments or actions of others in a more human light.

That being said, I think we all need to work on the art of not dismissing other people's grief, fears, medical issues, etc. I can't imagine how devastating it would be for me to hear "aren't you over that yet?" when dealing with the loss of a loved one. I probably would be inclined to quietly discuss the impact of that comment with the person who delivered it, so they would not (unintentionally) hurt someone else later.

Why did you stand and even converse with someone about something outside the 4 corners of your hiring papers. Unless, when you were hired you were told it was in your job description to discuss with this person the discussion you claim you had. When you are on the clock of your employer-on their time clock-you have no right (unless you were on break or lunch of course) to use steal their money like that. Watch what you do in the workplace when on the time clock. And watch what you say when you are off the clock.

Why? Because we are not robots we are humans we form bonds with people. Not sure where you work but when I worked nights my co-workers and I were more that just co-workers we were friends. We went to each other's weddings, baby showers and when a friend had a close relative die...we were there. I am not sure where you work but I surely hope you don't spread this kind of joy to your patients. When someone is going through a difficult time,it's their difficult time, sometimes they just want a hug or someone to lend a listening ear. We had a nurse with stage4 cancer and although she can no longer work we STILL send her love by text email phone call as well as raising money. Your post is beyond insensitive and ridiculous.

just my 2cents

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