Help with "Bait & Switch" tactics at new job

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I am in dire need of some perspective here, y'all. This may get wordy, so I apologize in advance. Please bear with me.

Three months ago I interviewed for a wonderful-sounding job. The staff was friendly and seemed very professional, the manager spends lots of time on the floor and is involved with her staff, and the full-time requirements were 3 days one week, four days the next. I was promised 12 weeks of preceptorship (it's a new area of practice for me) and quoted a rate of pay that's competitve for my area. During my staff interview, one person mentioned that "most" of the nurses list one day per pay period that "we're available if they need us, in which case they call us in". HR said there was a dress code, but when I asked the manager about it, she shrugged it off and said that we shouldn't wear sleeveless shirts, opened-toed shoes, the usual stuff, not to worry about it.

Surprise #1: My second week there, my preceptor mentioned to me that my manager had told her to tell me not to wear my denim scrubs again- I might "get in trouble" since denim is not allowed. I'd worn these scrubs to general hospital orientation twice and had no reason to think they weren't allowed on the floor. I wasn't concerned, just said, thanks, I didn't know, I won't wear them again. "NO DENIM!" was specified in a note on my 30-day-evaluation. I would have commented, had the paper not been shoved under my nose as I was going into a patient's room and my manager said hurriedly, "Here, sign this quick, Joint Commision is coming, and I need to have these all done." I thought the mark-down was unfair, since she hadn't seen fit to say anything to me herself, and I didn't have any way at the time of knowing I'd done anything wrong.

Surprise #2: My manger announced that my preceptorship would be ending after 6 weeks since she needed the staff, and as an orientee, I "didn't count" as staff.

Surprise #3: Orientation was over, and I was making about $1.50/hour less than what I'd been quoted.

Surprise #4: Those days we "needed to be available" were actually mandatory overtime. I'd asked for Mondays off for a previous commitment to volunteer work, and was immediately granted the schedule I'd "asked for": Tuesday-Friday, 12-hour days, every week. The reason only "most" of us are required to do this is that the part-time staff is not required to. The following month I requested Wednesdays off for church. I got one Wednesday off; otherwise, my schedule remained the same.

Surprise #5: Our unit secretary began treating me rudely, not finishing orders on my charts, ignoring me when I asked for charts I needed immediately for emergent situations. Charts she's worked on are put back in the rack with the metal rings open, and when I pick them up, everything falls out. She'll say she paged me when she hadn't, then tell my manger I'd left the floor and no one could find me. She'll also page me 5 or 6 times over 2 minutes and tell my manager how many times she "had" to page me before I responded. Patient care is constantly interrupted, and my patients have noticed and commented on how often I'm called out of the room. Small tasks then take forever to finish, which she will announce to everyone present in the main nurse's station. When I've attempted to discuss this with her, she turns her head and refuses to speak to me, which is blown off by my manager. "She just needs time to sort of work through conflicts", I was told. She is acting like a two-year-old, I think, and my patients are paying for it. Several other employees have noticed her behavior also.

Surprise #6: 60-day evuluation, I was marked down for calling in sick twice. I'd never called in sick, although once I was sent home by the charge nurse in the middle of the day for constant vomiting and diarrhea.

Surprise #7: I was assigned a patient in critical condition with which I had no experience. I'd stated in my interview that I was interested in training for this type of patient, but none was received before I was assigned this patient alone. When I protested, and cited my shortened orientation period, my manager disagreed, stating that I had started work ONE MONTH BEFORE I ACTUALLY HAD. It took me several minutes to convince her that I'd started when I did.

Surprise #8: 90-day evalutation, I was written up for two separate incidents. One, a patient I'd started IVF on had gotten too much NS, because it hadn't been stopped at the appropriate time. The time at which it was to be stopped was at 2130- two hours after I'd reported off and left. Secondly, I was told that I'd left at night before report was over. I didn't think I had, so I asked when this supposedly happened. Neither supervisor at this meeting could specify a date or person who'd made the accusation. After I questioned it several times, the story changed to "a few charge nurses" who'd complained of this. Still, no dates were fresh in anyone's memory. I was offered "another chance", a prolonged probation, with the threat of termination if things did not improve. I wrote a long comment stating my position, and when I expressed concern that the actions and/or words of others, over which I have no control, seem to have a heavy impact on my job security, my senior supervisor looked me in the eye and said, "I never take any action based on hearsay". :eek: Well......

I am totally at a loss as to how best to deal with this. Even if I knew who else to go to, I'm always at work and don't want to ask permission from my manager for time off the floor to go complain about her and her boss. Three other people who started the same time I did have had similar experiences, and one told me, "My interview was a complete fabrication." I've learned (surprise, surprise) that this floor has long had an extremely high turnover rate. While I'd ideally like to honor my contract (anything else will cost me my bonus), certainly no statements made to me have been honored. I started out liking this job, and feel more miserable, exhausted, stressed, frustrated, and paranoid every day. I realize I've been lucky to have previously worked with honest and fair employers, and I have no reference for this kind of treatment. I enjoy working with most of my co-workers. My patients have filled out several comment cards on the excellent care they've gotten from me, and when I'm allowed to take care of them the way I learned to, I'm happy.

I ask all battle-wise nurses present for your input.

Another thought. At a $1.50 less per hour and not counting raises over time and overtime pay, that $1.50 less per hour comes to $31,200.00 less over a ten year period, based on a 40 hour week. And that money could have gone into a tax-deferred account, earning a pretty penny towards your retirement years. Screw 'um. LEAVE!!

Get out of Dodge and report those yahoo's to the labor board.

Specializes in ER/Trauma.
They established a policy that if something is found wrong, and it wasn't reported and they found evidence you should have known, you are as guilty as the one that did it. Oh this one really raised spirits..we still walk on egghshells and teamwork is NO MORE! No one trusts eachother, and you have to write everyone up all the time..even people you are close to to save your job! NICE huh? (we are talking nit picky items like caregivers not taking out the garbages per client room each shift...oh yes..this is a duty of theirs now..GRRRRRR!!!!!!).
Who is the genius who dreamed up this policy? Perfect way to eliminate teamwork. Even the Commissars in the old Red Army could take a few pointers from this!

This is sick!

Welcome to the jungle. This stuff is all way to familiar. This facility sounds way to far gone to try to change. You have to decide if you want to stay or not. Chock it up to experience, maybe next time you should get things in writing.

Do any of these hell holes have a union? If so file a grievance, if not get a job with a union contract. Then the hospital is bound by contract to keep thier promises.

Wow does this sound WAY to familiar! I will cut my experience down to my current job (I have another that was hospital too!).

When I went for my interview at my current position there were so many things I enjoyed about the facility! It was close to home, easy drive, part-time, weekends off, day shift 8-4 three to four days a week, no uniforms, shift differential, 401K, cost of living increases yearly, health with dental (I didn't qualify since I was part time), and we could have all the coffee or beverages you need. It was a relaxed happy place..and I had wished to work there, even though it was geriatrics (I was more geared for acute adult) for two years! I was to get a 6 week orientation, and was to be an administrative nurse helping the DON with QA, MAR's, and other paperwork...oh I was so happy!!!!!!

Okay that lasted about 6 months...something happened with upper management and things changed..and I am not kidding when I say OVERNIGHT! I went to work one day and there was mandatory meetings for all staff. Everything was taken away! Uniforms (at staff expense) to be purchased in one week and you can't come to work without them (okay finding a white vest was a bearcat in once week, I found one and we nurses shared it till everyone got theirs!). No more drinks. No personal items till they got lockers, and our cars were being broken into daily (I kept my stuff in my trunk..whew!). Shift differental cancled. 401K and cost of living increase cancled. Annual raises canceled (I don't know how they do it on merit as they say...so far no raises have been done in over a year!!!!!).

They established a policy that if something is found wrong, and it wasn't reported and they found evidence you should have known, you are as guilty as the one that did it. Oh this one really raised spirits..we still walk on egghshells and teamwork is NO MORE! No one trusts eachother, and you have to write everyone up all the time..even people you are close to to save your job! NICE huh? (we are talking nit picky items like caregivers not taking out the garbages per client room each shift...oh yes..this is a duty of theirs now..GRRRRRR!!!!!!).

The moral died...and it has never come back. You can feel the sadness still today in the halls of that day. And the meeting where some lady was yelling YELLING at all the staff about how horrible we were, lazy, no good, and couldn't be trusted. We had to sign a confidentialty agreement that was worded so badly I wasn't sure what I was signing...and you were instantly fired if you didn't sign it on your way out the door from that meeting. We all felt like criminals without trial...oh yeah...it was the WEEK before Christmas!!!!

I should have run, but it took me 6 months to get this job...now I am stuck! I have a house loan pending and can't quit, and since I have been working with geriatrics I am now labeled as "a rest home nurse" (even though it is assisted living and I am adminstration and floor nurse doing almost everything a hospital nurse does..but for 160 patients a shift!) and am instantly denied any job! I should have run!!!!!!!

My suggestion...at interviews or when you start signing papers..get EVERYTHING in writing BEFORE You sign on! If they breach the contract later you can pursue legal action if you wish. It is the only way to save your hide! You are a profesional, time to MAKE them realize it and get everything in contract...a piece of paper saying what you expect from them when you are signing papers about what they expect from you is fair!!!!!

Good luck..and please don't get stuck like I did...they keep taking, month by month they keep taking (they just took spouses and children off the insurance, and you must submit all appointment times/who to the administation or insurance won't pay..we are fighting that because that is breach of patient/MD confidentiality...AND some people stupidly signed a letter stating that our facility can ACCESS your medical records..it was hidden in a notice about health insurance...I caught it and begged folks not to sign...but I was too late for some!). Don't let it wait so long that your personal situation changes and you can't leave....

Once my loan goes through...I will look for another job (but I have two years at this place so I could get my home! I need that home because ours is about to fall apart...once I get it, I can have my options back!).

Good luck..sorry this was so long!

You know I'm pretty sure that it doesn't look bad on a loan if you change jobs as long as you stay in the same line of work. I wouldn't bet my life on it but I'm almost positive. Seems to me my loan officer told me that when I bought my house.... 6 years ago

You've gotten lots of good answers here. The only thing I can add is that never be rushed into signing anything, your hospiital (?) has a bully mentality and the clerk is a bully, as well as other staff, and don't let yourself be pushed around. Your will feel like a victim and then become one.

Do u know that the Healthcare Industry has the biggest percentage of workplace bullying (and in second place is Education)? Tis true. What is that all about? Is it because we are nice? that we care? that we have low self esteem in general? Anybody have any thoughts?

I would also leave but I would ask for an exit interview and have your manager and whoever else show up and go over EVERYTHING with them in that exit interview. Have it all in front of you and just go for it, and document, document document!!!! Good luck!:)

I agree with ncamille...in your resignation please list the things you have mentioned in your post..also cc to administrator,heads of the corporation that runs the facility you work for and any one else that has any control of the way new employees are treated ......

I agree with this; but would also send copies to the nursing board, State association, representatives and the Governor. While I would not expect them to do anything, they would get first hand information as to why so many nurses leave the profession and have a bad attitude. They may choose to do nothing, but they can not claim ignorance.

I have learned the hard way that no matter what sacrifices you make for your employer they will cut you lose in an instant.

So very true. There is NO loyalty on their part; why should there be any on your part?

Specializes in ER!.

Again, thanks to all of you. I knew I wasn't happy here anymore, but seeing all of your responses has really brought it home how terrible this place is. The hospital as a whole has had a reputation for working nurses to death for a while, yet I do know nurses who work in other departments who don't deal with this. This company is huge, a giant spreading monolith that has taken over so much of healthcare here, both in terms of jobs and what is available for patients. When I first started, I was happy to be sent to about 3 weeks' worth of classes, learning about as much as I did in school. However, my initial reservations about working for a company with this controlling, "we can because we're huge, and the only option around" mentality seem to have proven themselves true. Once one pi$$es off this company, it's curtains for them as far as healthcare in this town.

Whoever noted that loyalty and just niceness on my part as far as sticking around would not be appreciated is absolutely right. That inner desire a lot of us have to be nice and be good employees will not add up to one iota of support or credit from clueless and manipulative administrators.

The bonus, pitiful as it was, was paid with my first paycheck, so I'm hoping I can find out something from the Labor Board that will help me to not have to round it up and pay it back. I did learn that going part-time would only involve paying half of it back. I'm new enough in this profession that having a year at one place and the experience that went with it were things I really wanted on my resume. Both my parents have close friends in areas of administration there, I think financial officer and chaplain, and they were nice enough to put in good words for me. The loyalty that exists in my nature does NOT extend to those I've mentioned in these posts!

The suggestions of who all to copy this information to were excellent, and I will definitely be doing that. The support alone from this board has been a huge help.

RUN for your life! Sounds like a more dysfunctional work culture than USUAL...while you will find the same BS in most hospital environments to some degree...this sounds way over the edge...MY 2 cents..

Specializes in LTC/Peds/ICU/PACU/CDI.

but you say that on the one hand, you're having problems with receiving the specified bonus money and having personnel/personality problems with others on your current unit. however, you've also mentioned other *happy* nurses that attend your church whom work in other departments/units from this same place/company. why not just transfer out of this particular unit to say other unit or facility (since this company owns/took over so many in the area). perhaps you can work on your bonus problem (which is a separate issue from the personnel/personality one). i can see where you'd wouldn't want to "burn any bridges" there due to them being the biggest game in town.

before cutting down to part-time, i'd look to transfer to another unit/facility own by the company first & then work on them correcting the bonus issue. if you're not able to do so, then by all means consult a labor attorney & run....run like the wind!!!!!!!

good luck to you ~ cheers,

moe

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