Help with "Bait & Switch" tactics at new job

Published

I am in dire need of some perspective here, y'all. This may get wordy, so I apologize in advance. Please bear with me.

Three months ago I interviewed for a wonderful-sounding job. The staff was friendly and seemed very professional, the manager spends lots of time on the floor and is involved with her staff, and the full-time requirements were 3 days one week, four days the next. I was promised 12 weeks of preceptorship (it's a new area of practice for me) and quoted a rate of pay that's competitve for my area. During my staff interview, one person mentioned that "most" of the nurses list one day per pay period that "we're available if they need us, in which case they call us in". HR said there was a dress code, but when I asked the manager about it, she shrugged it off and said that we shouldn't wear sleeveless shirts, opened-toed shoes, the usual stuff, not to worry about it.

Surprise #1: My second week there, my preceptor mentioned to me that my manager had told her to tell me not to wear my denim scrubs again- I might "get in trouble" since denim is not allowed. I'd worn these scrubs to general hospital orientation twice and had no reason to think they weren't allowed on the floor. I wasn't concerned, just said, thanks, I didn't know, I won't wear them again. "NO DENIM!" was specified in a note on my 30-day-evaluation. I would have commented, had the paper not been shoved under my nose as I was going into a patient's room and my manager said hurriedly, "Here, sign this quick, Joint Commision is coming, and I need to have these all done." I thought the mark-down was unfair, since she hadn't seen fit to say anything to me herself, and I didn't have any way at the time of knowing I'd done anything wrong.

Surprise #2: My manger announced that my preceptorship would be ending after 6 weeks since she needed the staff, and as an orientee, I "didn't count" as staff.

Surprise #3: Orientation was over, and I was making about $1.50/hour less than what I'd been quoted.

Surprise #4: Those days we "needed to be available" were actually mandatory overtime. I'd asked for Mondays off for a previous commitment to volunteer work, and was immediately granted the schedule I'd "asked for": Tuesday-Friday, 12-hour days, every week. The reason only "most" of us are required to do this is that the part-time staff is not required to. The following month I requested Wednesdays off for church. I got one Wednesday off; otherwise, my schedule remained the same.

Surprise #5: Our unit secretary began treating me rudely, not finishing orders on my charts, ignoring me when I asked for charts I needed immediately for emergent situations. Charts she's worked on are put back in the rack with the metal rings open, and when I pick them up, everything falls out. She'll say she paged me when she hadn't, then tell my manger I'd left the floor and no one could find me. She'll also page me 5 or 6 times over 2 minutes and tell my manager how many times she "had" to page me before I responded. Patient care is constantly interrupted, and my patients have noticed and commented on how often I'm called out of the room. Small tasks then take forever to finish, which she will announce to everyone present in the main nurse's station. When I've attempted to discuss this with her, she turns her head and refuses to speak to me, which is blown off by my manager. "She just needs time to sort of work through conflicts", I was told. She is acting like a two-year-old, I think, and my patients are paying for it. Several other employees have noticed her behavior also.

Surprise #6: 60-day evuluation, I was marked down for calling in sick twice. I'd never called in sick, although once I was sent home by the charge nurse in the middle of the day for constant vomiting and diarrhea.

Surprise #7: I was assigned a patient in critical condition with which I had no experience. I'd stated in my interview that I was interested in training for this type of patient, but none was received before I was assigned this patient alone. When I protested, and cited my shortened orientation period, my manager disagreed, stating that I had started work ONE MONTH BEFORE I ACTUALLY HAD. It took me several minutes to convince her that I'd started when I did.

Surprise #8: 90-day evalutation, I was written up for two separate incidents. One, a patient I'd started IVF on had gotten too much NS, because it hadn't been stopped at the appropriate time. The time at which it was to be stopped was at 2130- two hours after I'd reported off and left. Secondly, I was told that I'd left at night before report was over. I didn't think I had, so I asked when this supposedly happened. Neither supervisor at this meeting could specify a date or person who'd made the accusation. After I questioned it several times, the story changed to "a few charge nurses" who'd complained of this. Still, no dates were fresh in anyone's memory. I was offered "another chance", a prolonged probation, with the threat of termination if things did not improve. I wrote a long comment stating my position, and when I expressed concern that the actions and/or words of others, over which I have no control, seem to have a heavy impact on my job security, my senior supervisor looked me in the eye and said, "I never take any action based on hearsay". :eek: Well......

I am totally at a loss as to how best to deal with this. Even if I knew who else to go to, I'm always at work and don't want to ask permission from my manager for time off the floor to go complain about her and her boss. Three other people who started the same time I did have had similar experiences, and one told me, "My interview was a complete fabrication." I've learned (surprise, surprise) that this floor has long had an extremely high turnover rate. While I'd ideally like to honor my contract (anything else will cost me my bonus), certainly no statements made to me have been honored. I started out liking this job, and feel more miserable, exhausted, stressed, frustrated, and paranoid every day. I realize I've been lucky to have previously worked with honest and fair employers, and I have no reference for this kind of treatment. I enjoy working with most of my co-workers. My patients have filled out several comment cards on the excellent care they've gotten from me, and when I'm allowed to take care of them the way I learned to, I'm happy.

I ask all battle-wise nurses present for your input.

I am in dire need of some perspective here, y'all. This may get wordy, so I apologize in advance. Please bear with me.

Three months ago I interviewed for a wonderful-sounding job. The staff was friendly and seemed very professional, the manager spends lots of time on the floor and is involved with her staff, and the full-time requirements were 3 days one week, four days the next. I was promised 12 weeks of preceptorship (it's a new area of practice for me) and quoted a rate of pay that's competitve for my area. During my staff interview, one person mentioned that "most" of the nurses list one day per pay period that "we're available if they need us, in which case they call us in". HR said there was a dress code, but when I asked the manager about it, she shrugged it off and said that we shouldn't wear sleeveless shirts, opened-toed shoes, the usual stuff, not to worry about it.

Surprise #1: My second week there, my preceptor mentioned to me that my manager had told her to tell me not to wear my denim scrubs again- I might "get in trouble" since denim is not allowed. I'd worn these scrubs to general hospital orientation twice and had no reason to think they weren't allowed on the floor. I wasn't concerned, just said, thanks, I didn't know, I won't wear them again. "NO DENIM!" was specified in a note on my 30-day-evaluation. I would have commented, had the paper not been shoved under my nose as I was going into a patient's room and my manager said hurriedly, "Here, sign this quick, Joint Commision is coming, and I need to have these all done." I thought the mark-down was unfair, since she hadn't seen fit to say anything to me herself, and I didn't have any way at the time of knowing I'd done anything wrong.

Surprise #2: My manger announced that my preceptorship would be ending after 6 weeks since she needed the staff, and as an orientee, I "didn't count" as staff.

Surprise #3: Orientation was over, and I was making about $1.50/hour less than what I'd been quoted.

Surprise #4: Those days we "needed to be available" were actually mandatory overtime. I'd asked for Mondays off for a previous commitment to volunteer work, and was immediately granted the schedule I'd "asked for": Tuesday-Friday, 12-hour days, every week. The reason only "most" of us are required to do this is that the part-time staff is not required to. The following month I requested Wednesdays off for church. I got one Wednesday off; otherwise, my schedule remained the same.

Surprise #5: Our unit secretary began treating me rudely, not finishing orders on my charts, ignoring me when I asked for charts I needed immediately for emergent situations. Charts she's worked on are put back in the rack with the metal rings open, and when I pick them up, everything falls out. She'll say she paged me when she hadn't, then tell my manger I'd left the floor and no one could find me. She'll also page me 5 or 6 times over 2 minutes and tell my manager how many times she "had" to page me before I responded. Patient care is constantly interrupted, and my patients have noticed and commented on how often I'm called out of the room. Small tasks then take forever to finish, which she will announce to everyone present in the main nurse's station. When I've attempted to discuss this with her, she turns her head and refuses to speak to me, which is blown off by my manager. "She just needs time to sort of work through conflicts", I was told. She is acting like a two-year-old, I think, and my patients are paying for it. Several other employees have noticed her behavior also.

Surprise #6: 60-day evuluation, I was marked down for calling in sick twice. I'd never called in sick, although once I was sent home by the charge nurse in the middle of the day for constant vomiting and diarrhea.

Surprise #7: I was assigned a patient in critical condition with which I had no experience. I'd stated in my interview that I was interested in training for this type of patient, but none was received before I was assigned this patient alone. When I protested, and cited my shortened orientation period, my manager disagreed, stating that I had started work ONE MONTH BEFORE I ACTUALLY HAD. It took me several minutes to convince her that I'd started when I did.

Surprise #8: 90-day evalutation, I was written up for two separate incidents. One, a patient I'd started IVF on had gotten too much NS, because it hadn't been stopped at the appropriate time. The time at which it was to be stopped was at 2130- two hours after I'd reported off and left. Secondly, I was told that I'd left at night before report was over. I didn't think I had, so I asked when this supposedly happened. Neither supervisor at this meeting could specify a date or person who'd made the accusation. After I questioned it several times, the story changed to "a few charge nurses" who'd complained of this. Still, no dates were fresh in anyone's memory. I was offered "another chance", a prolonged probation, with the threat of termination if things did not improve. I wrote a long comment stating my position, and when I expressed concern that the actions and/or words of others, over which I have no control, seem to have a heavy impact on my job security, my senior supervisor looked me in the eye and said, "I never take any action based on hearsay". :eek: Well......

I am totally at a loss as to how best to deal with this. Even if I knew who else to go to, I'm always at work and don't want to ask permission from my manager for time off the floor to go complain about her and her boss. Three other people who started the same time I did have had similar experiences, and one told me, "My interview was a complete fabrication." I've learned (surprise, surprise) that this floor has long had an extremely high turnover rate. While I'd ideally like to honor my contract (anything else will cost me my bonus), certainly no statements made to me have been honored. I started out liking this job, and feel more miserable, exhausted, stressed, frustrated, and paranoid every day. I realize I've been lucky to have previously worked with honest and fair employers, and I have no reference for this kind of treatment. I enjoy working with most of my co-workers. My patients have filled out several comment cards on the excellent care they've gotten from me, and when I'm allowed to take care of them the way I learned to, I'm happy.

I ask all battle-wise nurses present for your input.

I find myself in a similar situation. I've been here for a year and contemplate everytime I walk through the door whether or not I should stay. Good luck to you - I wish I had some advice.

I know it's usually easier said than done...but, I think I'd be looking for other employment opportunities elsewhere.

I'm so sorry. This is sad but your story describes too many of the facilities I've worked at in my area..there seems to be no getting away from the dysfunction sometimes.

We learn to cope with a degree of this but we have to find our personal 'limits' of what we can tolerate in a dysfunctional placeand still stay healthy ourselves.

I'm so sorry you're disappointed and I've been there too. If you speak to your manager profesionally and cannot work out something that eases your mind a bit, I would start looking elsewhere, and cite for your reasons for leaving 'not a good fit'.

It is hard to stay in an environment like you describe without getting tainted yourself. Hugs to you.

By any chance, did a corporation take over this facility? Seems like things are going from bad to worse with our profession. Corporations are buying up the hospitals and long term care facilities in droves. Lots of $$$$$ to be made here. :angryfire

They can blame a lot of the nursing shortage on this. corporate greed. They can keep building outpatient surgical sites, labs, cancer centers, but God forbid, don't put all that profit money toward any salaries to enable safer nursing care. To think they have the gull to blame it ALL on lower reimbursment. Bull. :uhoh3:

There is no doubt that this is what mainly changed many into leaving this profession, but also prevents many from even considering it, as well. The bottom line is the almighty buck.

I could not agree more on making sure every little thing one is promised during an interview/hiring is indeed, in writing. If not, you have no recourse at all. And do not ever sign anything negative in an evaluation that is not true. Note on the form what your version is and sign it after that. This may come back to haunt you if you do not write how it really happened.

I really do not mean to sound so darn pessimistic, but I have seen what negative changes have occurred since corporations took over. Our profession is being distroyed, and safe patient care is going down the tubes. I just recently quit another hospital job due to this. :crying2:

My husband has stated for years that nurses are mainly at fault for most of their woes in the profession today. It has been mainly a female profession where so many are far too submissive to demand better treatment. :nono:

I have witnessed this so many times, even with new grads. Nurses must start standing up for better rights. Patient care must be safe. Afterall. Is this not why many go into this profession? Is it not a caring profession? The corporations are taking that away from us. :idea:

Good luck to all in situations as this one posted that warranted my reply.[/

Specializes in Education, Acute, Med/Surg, Tele, etc.

One of the nicer things I do for myself (including comming here, helps to know I am not the only one with these probelms!), is I do have a journal, and I have a open folder I update constantly on issues I see that need improvement (or even just documented for State!). It is HUGE sadly..but I keep on writing it with dates (no names because of home computer usuage and confidentiality) and such so I have it down for future reference.

When I left my last job, I gathered this info (I started doing it then!) and wrote a nice "fyi" letter to my employer about improvements I saw that needed attention, and mailed it after my exit interview. It was written specifically as not to cause defence, but as a list of to do's for improvement. I have gotten a wonderful responce to this letter from that company, and they support me 100% in references and said they would take me back in a heart beat (ummmm no thanks..LOL). I worded it very professionally with no blame. Oh man how many edits of that thing I must have done to make sure my bridges weren't burned...and whew...guess I got it right after 50 edits or so..LOL!

Sadly, this current employer is basically evil..LOL, and they will NOT give references, they do not support you in anyway if you leave, and worse..they fight workers comp and unemployment benifits if you are to be injured or fired!!!!! Three people got fired due to what they called "lay offs", and NOT ONE was able to get unemployment...I don't know HOW they did it...but lets just say I work for a rather LARGE influencial fraturnal organization (who own the facility) world wide, and when you talk about secret society organizations or corruption..they are well noted. Too bad I didn't realize that when I signed on!!!! They are high up in gov. and lots of lawyers...and I see them using loopholes more than anything...has taken me two years to see all this beurocracy (which I always shyed from beurocracy so I didn't see it when I signed on!)and I get more fearful daily about my own professional career with them..they truely have folks in the palm of their hands, and they do squeeze!

I will leave once the house is okay and loan done...my loan officer said to hang on to the job to show I don't just go around switching jobs all the time...even if I am a nurse. My eyes are open to new jobs and I will make sure I get in before I quit my current employer because they will make sure I don't get another job somehow! Best they do not know, and one day give a two week and never look back~!

DO your research well before taking on jobs...sometimes what looks great has the sneekiest fascades you can imagine!!!!

Oh yeah and we all talked about just up and leaving..then we realized..who would care for our patients..it is not their fault at all, and walking out on them is unimaginable...so far only 3 have quit for various reasons..the rest of us keep on taking care of these folks that are caught in a beurocracy they don't know about...and the people that are putting themselves and their hearts on the line to make sure they are protected..US!

"since I have been working with geriatrics I am now labeled as "a rest home nurse" (even though it is assisted living and I am adminstration and floor nurse doing almost everything a hospital nurse does..but for 160 patients a shift!) and am instantly denied any job!" QUOTE]

Can I ask you, is that true everywhere about being labelled a "rest home nurse". For RNs and LPNs alike? In all states?

Thank you,

Jane :uhoh21:

When you leave that job, and you probably will sooner or later, be sure to do an exit interview with HR. Maybe they can get some things straightened out by going over the manager.

:angryfire :angryfire Easier said than done, however, it sounds like you need to get the !!ell outta there! Can you (if you wanted to)work a different floor? Sounds like to me there is a click @ your hospitol, and n-e one not in...is out...perhaps it'll be best to find a graceful way out...or maybe contacting people in, say the state board, ect. Until then, document, document, document!!! and have witnesses to what you do whenever possible. When I've had similar problems in the past, I'd get copies of the positive things people wrote about me and stashed then away in a portfolio, to use in conjunction with a resume, or when a review came up.

Your story is nothing new. Similar things happened to me also. They lied to me about the floor availability for jobs, and then wouldn't let me leave the cruddy floor I was on after a year even. Nursing is all about deception. Facilities deceiving the public, management deceiving workers, workers deceiving each other, and workers deceiving patients.

You Are Working At A Very Treacherous Place With Serious Systemic Problems. I Hope You Have Documented All That Has Occurred There In A Personal Journal At Home. Now If You Haven't Already You Need To Find Other Employment Asap, Then Run, Not Walk To An Attorney Specializing In Labor Law. From What I See Patient Safety Is Seriously Jeopardized Due In Part By Such A Mismanaged Place. The Staff There Need To Pay Attention And Know The Governing Laws For This Facility And Report Them To The Proper Authorities Before A Patient Is Killed. Bottom Line: Get The Hell Out Of There Now!!!!!!! They Do Not Deserve A Standard Two Week Notice. Just Do Not Be In A Position Of Possible Prosecution For Patient Abandonment.

I am in dire need of some perspective here, y'all. This may get wordy, so I apologize in advance. Please bear with me.

Three months ago I interviewed for a wonderful-sounding job. The staff was friendly and seemed very professional, the manager spends lots of time on the floor and is involved with her staff, and the full-time requirements were 3 days one week, four days the next. I was promised 12 weeks of preceptorship (it's a new area of practice for me) and quoted a rate of pay that's competitve for my area. During my staff interview, one person mentioned that "most" of the nurses list one day per pay period that "we're available if they need us, in which case they call us in". HR said there was a dress code, but when I asked the manager about it, she shrugged it off and said that we shouldn't wear sleeveless shirts, opened-toed shoes, the usual stuff, not to worry about it.

Surprise #1: My second week there, my preceptor mentioned to me that my manager had told her to tell me not to wear my denim scrubs again- I might "get in trouble" since denim is not allowed. I'd worn these scrubs to general hospital orientation twice and had no reason to think they weren't allowed on the floor. I wasn't concerned, just said, thanks, I didn't know, I won't wear them again. "NO DENIM!" was specified in a note on my 30-day-evaluation. I would have commented, had the paper not been shoved under my nose as I was going into a patient's room and my manager said hurriedly, "Here, sign this quick, Joint Commision is coming, and I need to have these all done." I thought the mark-down was unfair, since she hadn't seen fit to say anything to me herself, and I didn't have any way at the time of knowing I'd done anything wrong.

Surprise #2: My manger announced that my preceptorship would be ending after 6 weeks since she needed the staff, and as an orientee, I "didn't count" as staff.

Surprise #3: Orientation was over, and I was making about $1.50/hour less than what I'd been quoted.

Surprise #4: Those days we "needed to be available" were actually mandatory overtime. I'd asked for Mondays off for a previous commitment to volunteer work, and was immediately granted the schedule I'd "asked for": Tuesday-Friday, 12-hour days, every week. The reason only "most" of us are required to do this is that the part-time staff is not required to. The following month I requested Wednesdays off for church. I got one Wednesday off; otherwise, my schedule remained the same.

Surprise #5: Our unit secretary began treating me rudely, not finishing orders on my charts, ignoring me when I asked for charts I needed immediately for emergent situations. Charts she's worked on are put back in the rack with the metal rings open, and when I pick them up, everything falls out. She'll say she paged me when she hadn't, then tell my manger I'd left the floor and no one could find me. She'll also page me 5 or 6 times over 2 minutes and tell my manager how many times she "had" to page me before I responded. Patient care is constantly interrupted, and my patients have noticed and commented on how often I'm called out of the room. Small tasks then take forever to finish, which she will announce to everyone present in the main nurse's station. When I've attempted to discuss this with her, she turns her head and refuses to speak to me, which is blown off by my manager. "She just needs time to sort of work through conflicts", I was told. She is acting like a two-year-old, I think, and my patients are paying for it. Several other employees have noticed her behavior also.

Surprise #6: 60-day evuluation, I was marked down for calling in sick twice. I'd never called in sick, although once I was sent home by the charge nurse in the middle of the day for constant vomiting and diarrhea.

Surprise #7: I was assigned a patient in critical condition with which I had no experience. I'd stated in my interview that I was interested in training for this type of patient, but none was received before I was assigned this patient alone. When I protested, and cited my shortened orientation period, my manager disagreed, stating that I had started work ONE MONTH BEFORE I ACTUALLY HAD. It took me several minutes to convince her that I'd started when I did.

Surprise #8: 90-day evalutation, I was written up for two separate incidents. One, a patient I'd started IVF on had gotten too much NS, because it hadn't been stopped at the appropriate time. The time at which it was to be stopped was at 2130- two hours after I'd reported off and left. Secondly, I was told that I'd left at night before report was over. I didn't think I had, so I asked when this supposedly happened. Neither supervisor at this meeting could specify a date or person who'd made the accusation. After I questioned it several times, the story changed to "a few charge nurses" who'd complained of this. Still, no dates were fresh in anyone's memory. I was offered "another chance", a prolonged probation, with the threat of termination if things did not improve. I wrote a long comment stating my position, and when I expressed concern that the actions and/or words of others, over which I have no control, seem to have a heavy impact on my job security, my senior supervisor looked me in the eye and said, "I never take any action based on hearsay". :eek: Well......

I am totally at a loss as to how best to deal with this. Even if I knew who else to go to, I'm always at work and don't want to ask permission from my manager for time off the floor to go complain about her and her boss. Three other people who started the same time I did have had similar experiences, and one told me, "My interview was a complete fabrication." I've learned (surprise, surprise) that this floor has long had an extremely high turnover rate. While I'd ideally like to honor my contract (anything else will cost me my bonus), certainly no statements made to me have been honored. I started out liking this job, and feel more miserable, exhausted, stressed, frustrated, and paranoid every day. I realize I've been lucky to have previously worked with honest and fair employers, and I have no reference for this kind of treatment. I enjoy working with most of my co-workers. My patients have filled out several comment cards on the excellent care they've gotten from me, and when I'm allowed to take care of them the way I learned to, I'm happy.

I ask all battle-wise nurses present for your input.[/quote

Unfortuntely been there done that, take it from one old nurse that knows.

Run as fast as you can from that place. You will not win.

Do not be fooled. There is no law anywhere that states that you must sign

any eval.

Ask HR for an exit interview form. Do NOT send it to HR, send it directly to the CEO. via registered certified mail.

Good luck, and may the force be with you.

There is no shortage of nurses, just a shortage of ethical ones.

As a nurse manager, i would say,

JUMP, get out then sue the buggers for lying, take them to industrial disute, bring in the unions.

OOOOhhh i hate clique environments and thats what this is an old boys club.

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