Ethical/moral issue

Nurses General Nursing

Published

Background:

Patient is inpatient in an acute care facility due to dialysis non-compliance. Patient had to have security called during admission due to behavior. Patient is verbally abusive to staff and threatens lawsuits any time he doesn't get his way. Patient is to be discharged but claims he will file a lawsuit if discharged without a perm cath for dialysis, he says it hurts when they dialysis through a newly matured fistula. Doctors schedule the placement for the following evening, with orders for him to dialyze and be discharged.

Orders are carried out, patient discharge is completed within 15 minutes of returning to floor. Patient gets ready to go, taxi is called. Patient calls out that he needs his nurse, nurse responds and patient states that he can't leave because no one is at the house he stays at and he won't just sit out in the cold all night.

This is actually quite common in our facility, patients are discharged and we even pay for their cab home but then they refuse to leave. Typically, the patient is put in the cab and sent on their way, even if it is to a homeless shelter. Sometimes security has to be called to escort the patient to the cab.

There are a few things that make this a more ethical dilemma. The discharge is at 2200 on a very cold night. The patient is blind. Patient has been walking up and down the hall on his own and going outside to smoke. Patient is receiving IV pain medication and gets very upset when it is not given when he asks for it, even after being told that he can have it at 00:00.

Do you ask the doctor to allow the patient to stay another night even though there is no medical necessity? If so, do you put stipulations such as no IV pain medication?

Do you call the cab and send him on his way to wherever he wants to go?

Do you call security to escort him to the cab?

Oh, I am seeing now that the write up was over the IV. Well, we all make mistakes, and the IV was taken out before the patient left.

So the patient was discharged to the homeless shelter?

If this patient dawns your doorstep again, I would be 100% sure of my documentation, and speak to the MD and social work regarding some alternate plans of care and discharge plans.

I do know that discharge does begin at admission but with so many of our patients it simply isn't that simple. Case management did their job, this discharge plan was approved by everyone the night before. I suppose in an ideal world there would be a plan B on all patient discharges.

I will hopefully know more about the write up this evening.

Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.

Good Lord! What a cluster! Unbelievable.......here is what makes me angry. You are a new nurse, something I think the patient was perfectly aware of....you had your hands full and it sounds like you have a difficult population. Where was your charge nurse and supervisor before this escalated to this.....and if this patient is known for this behavior a plan should be available to the staff to NOT deal with this a 1030 at night.

If the write up was for the IV....ok.....or maybe the write up was to cover her behind because she should have been involved early to prevent this escalation. Going forward...this patient is now going to pull this EVERY time. Patients like these present challenges. I have worked at facilities that let the patient know they are discharged....period. They are escorted to the door goodnight. I have worked at facilities that are afraid of a "lawsuit" and will mollycoddle these patients endlessly I have worked at places that find respite beds for them, a homeless shelter, or will place them in assisted living or PC to police custody.

These patients are extremely difficult each one present challenges. They know the system and they know how to use it. As a supervisor.....I would have postponed the discharge until days and made it clear to the patient that this will not be tolerated and from now on there will be a plan b and they will be discharged on days to a place of their choosing....or perhaps this is an indicating they require a higher level of care like a SNF. Change his meds to PO (they should have been already) and remove all IV access. But unfortunately......sometimes you just get stuck. Involve your charge early on and call the supervisor ASAP.....pass the buck.

You had a difficult night..you did the best you could. Many patients will say the pain med doesn't work if they don't get the med they want....falling asleep in not an indicator that the pain med is working....it's an indicator that they want a specific pain med. I think you did a good job.

Let us know how it goes and if the patient finally goes....Good Luck!

Update: I got an email back from my assistant nurse manager, she assured me that there will be no write up. It was a messy situation, she said I handled it to the best of my ability. So lesson learned, no black cloud over my young career.

I am curious about a patient being discharged to a home where he has no key of his own and is dependent on someone else to open the door for him........or NOT? That can't be a good living situation in the first place and its up to the social services department to make sure that it is a SAFE discharge or to notify protective services when a patient insists on going to an unsafe place or leaves against medical advice.

I don't believe they knew about this situation. We talked quite a bit the first night I had him and he lead me to believe he LIVED there with his sister. It wasn't until the moment of discharge that he said he didn't have a key.

Specializes in PICU, NICU, L&D, Public Health, Hospice.

In my opinion this is a failure of the discharge planners or whatever you call them in your facility.

The MSWs should have been all over the readmission risk factors for this guy and setting up a reasonable plan for his DC.

You did fine. We all forget things and make mistakes, it is a good day when our weaknesses don't kill someone or cause harm.

Nursing is a profession that requires ongoing learning...you are in the midst of it, so don't be hard on yourself.

Per the much beloved basketball coach John Wooden..."once you're through learning, you're through"...

Sorry you had to learn this the hard way, but most out-of-control, out-of-compliance patients with ANY chronic disease have personality disorders....which is why they wind up blind, with a BKA, or trach, etc. You will this patient again and again, in both genders and with COPD, ESRD, CHF, diabetes and the gamut. They are masters of manipulation and feast on the youngest and kindest nurses. They will claim to love YOU above all nurses, until you say "no", at which time they will become a raving, drooling, screaming banshee, threatening you and world that if they don't get _________, they will sue you, have your license, beat you up....you get the picture. Sometimes a good administration will back you up, but 85% of the time, everyone will cave to the patient, which is exactly how s/he learned that this routine is almost always rewarded.

I apolgize for being blunt, and lots of decent folks have chronic illnesses.....but this sub-group will take your sanity if you let them. Shame on your charge nurse for putting you in this position. I get these patients a lot, as I am 6'4'', with a shaved head, tats, and I can bench press 400lbs. As a gay man, no one in administration messes with me, lest I be the one complaining up the chain. Wish you luck in learning to deal with these jerks....sorry, honey, but you won't forget this harsh lesson.

Yeah that night I had 4 HD pts, 1 was blind, 1 had an AKA, 1 had a partial foot amputation, the other had an awesome wife that took very good care of him to prevent these things. The 5th was a semicompliant type 2 diabetic with acute renal failure due to narcotic abuse. I am all too familiar with this segment of the population.

This wasn't a failure of discharge planners, social work, case management, ANYBODY at the hospital. This was a grown man who knew he was going home and doesn't realize until he's leaving that he doesn't have a way into the house? And this is the hospital's problem?

This "realization" at the point of discharge was manipulation to spend another night in the hospital, plain and simple.

I locked myself out of my house. Realized at WalMart. WalMart didn't put me up in a hotel overnight, I had to figure out how to get into my house. Because that's what you do when you're an adult.

Too bad we can't just write patients up for their own failures.

Forget the cab, dc him straight to the ED so he can start the process all over again. These are the folks that keep us employed.

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