Title says it all . Second semester baby nurse in clinicals at a major hospital.
Patients = Awesome
Most Nurses = Very sweet and helpful
Some nurses are rude, terse, horrible with patients, horrible with students and horrible with each other.
To those nurses I say this, please retire.
Its only a matter of time before management figures out they can live without you and hire some very hungry and very competent new grads that want to be there to fill your dusty shoes....
word...
sadly the vast majority of the time these happen to also be charge nurses....in charge of what? Misery?
Also odds are you won't learn much from someone treating you rudely. You will be too focused on their behavior or trying to avoid them all together. Who wants to spend time 8 to 12 hours no less with someone with a surly disposition. The only thing that type of behavior promote is disharmony.
Specializes in med/surg, cardiology, advanced care.
i don't know if this has been addressed but i think alot of the bitterness, rude behavior, poor customer service or whatever you want to call it stems from the fact that many of us have been working in an environment that has left us feeling powerless, helpless, and angry, causing us to turn on each other and behave badly. nurses get "blamed" for things we have no control over, pts and families scream at us because we are the ones at the bedside. administration demands we do more with less to control costs. nursing is tough under ideal circumstances. how many of us have had a pt crash because he was shipped out of the unit too soon after open heart? why is it that the people who tell me how to do my job have no
idea what my job entails because they haven't touched a pt in 10 yrs? i recently read about
a very wise ceo who explained that one of the reasons for his business success was that the majority of his employees were happy to work for him. he tried to make their environment as pleasant as possible, provided excellent benefits, listened to feedback, implemented change when necessary. the man took no salary for several yrs to avoid layoffs! the point is this: happy workers=happy customers.
I have a degree in management and tons of management experience, as soon as possible it is my goal to become a nurse manager and guess what, It is going to my mission in life to bring customer service back to nursing care. Remember the customer? Yes, the one in the bed, yes, thats right, the patient.
Great idea BUT it will have to be in line with the whole hospitals mission and vision......been there when I tried to change the world....
Specializes in Peds/outpatient FP,derm,allergy/private duty.
I never compared nurses to any other profession. However, since you compared the profession to a waitress, your words not mine just remember that nursing is a position of service. You are paid to care/provide a service to patients/clients. And I don't care whether the nurse has 2 hours or 20 years of service I respect both scenarios for no other reason than that person is a human being and deserves respect. Rude behavior should not be tolerated. I am amazed at all the people who are trying to justify it. What's more jaw dropping that it is coming from the more experienced nurses who are in a position to teach and lead by example its no wonder that there is no commaraderie among nurses or at least that's the perception. I hope that all the people that see rude behavior as acceptable among more tenured nurses is an Exception to rule and not status quo. Geesh
Frankly, I think you come off as combative, disrespectful and rude. It doesn't really surprise me that you see it so often in others. It used to be that a newcomer to a profession had a little more respect for someone who had been in it for much longer than you have. Should that be the case? Maybe not, but it is very jarring. If you were in medical school and talked like that to older more experienced physicians you would very likely be shown the door.
I only come off as combative because I won't agree with your nonsense that being rude is okay, you just can't handle someone telling the truth and maybe its a thorn in your side because you are that nurse the OP was referring to...I am a professional in all areas of my life...This is a career change for me not my entry into the working world..however unlike yourself rather than remain in a career that I was no longer happy with and make everyone else miserable I chose to reeducate myself...I am extremely pleasant and respectful to those who exhibit the same behaviors to me and sometimes to those who arent' Fact being you get what you give and if Your walking around being rude to people because you have tenure then maybe in addition to adjusting your attitude you should mature.
Hey there Mindlor...welcome back! Some people can't handle the truth or they think because they're older they have the right to be nasty due to experience....I say whatever, that treatment is acceptable from a newbie or more tenured person...actually I think it's pretty wild to see how people try to justify poor behavior....it's no wonder the profession is going through rough times....
Actually I am done with the post because I am not moving off of my stance...what I have learned that alot of these folks are rude because they are burnt out or fearful of change, or losing their jobs to someone... I personally believe that what's for me is for me, and I certainly don't believe that new nurses show up looking to take someone's job...if there is an opening then management has every right to hire someone new, big deal it's called growth, welcome the person, take them under your wings and show then the ropes then continue to build a good working relationship with the person and the team. BTW good luck on exams etc....
trina9230
41 Posts
Also odds are you won't learn much from someone treating you rudely. You will be too focused on their behavior or trying to avoid them all together. Who wants to spend time 8 to 12 hours no less with someone with a surly disposition. The only thing that type of behavior promote is disharmony.