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Nurses General Nursing

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yikes, I just wrote up someone at work ,which is something I swore I would never do , but there ya go I did it ...

here goes why...

it was xmas eve (night shift) we were shortstaffed (thanks santa!) and crazy nutty busy with admissions from emerg... anyhow long story short, I got three admissions within half an hour , which as any of you med surg unit nurses know is impossible to handle, I have no problem taking admissions and this is not an emerg vs the floor debate cuz we've all been there done that, okay so I called admitting and I said yeah okay with this third patient she sounds quite heavy, MRSA pos, respiratory distress, blood sugar extremely high can you have emerg just wait 10 -15 minutes or so until I settle the patient I just got - who was a fresh GI bleeder with BP in her boots - so I get the okay from admitting and the nurse looking after admission #3 in emerg that she would wait a bit before sending , okay cool, I bolus my GI Bleeder , and then see the ER attendant (do you guys have those in the states?) bringing up , yep you guessed it , admission #3! I'm slightly annoyed, but dont show it , so I go to grab a hand from another RN on my unit (so now thats 2 of four of us who will be busy with this patient !) as the patient is trying to climb out the bed, combative what have you and the emerg attendant says and i quote directly "why do you floor nurses always b*tch about getting patients, just do your job, its not like there is anything to do for this patient , I mean look at her she's from a nursing home, not like she needs a monitor or whatever!" so I calmly asked attendant boy who he was , Ie credentials etc and then I said "well if the patient has nothing to be done for her why is she being admitted, please do not insult my intelligence and my experience and my role as a registered nurse based on what you think you know, which for the record is incorrect" well he just lost it, started snickering saying that things will never change , left us to transport the patient from stretcher to bed, told us he was doing us a favour and left....

dont do me any favours pally.....

anyway, I finally figured that I shouldnt have to deal with this guys verbal diarrhea and made a complaint, which as i mention I never do , but it turns out many nurses have had a problem with this guy. In my opinion patient safety should come first, so how can I bolus one patient and tranfer this other lady by myself and settle and sedate her ? hello two hands her

whew okay I'm done ....

sorry for the rant but it was needed, I feel much better now hah

Bravo for you!!!!!

Been there and done that. It is one thing to take grief from another licensed person. But I refuse to take grief from someone making comments abouts patients and they clearly have no clue as to what is going on.

I had a similar situation to yours wendy. We got slammed with 3 admits, knew they were coming, so I asked them to hold the third while we settled the first two.

Well, some orderly down in the ed decided he did not want to wait and brought up the third patient. He stated he could not find anyone at the nurses station....GEE I WONDER WHY COULD IT BE WE WERE ALL IN ROOMS...BUSTING OUR BUTTS.

Anyway so he leaves transferrers the patient to her bed and tells NO ONE. I came out of my room going down the hall and found a chart laying open on a laundry cart. I closed the chart and noticed the name was of the woman I had received report on....that was supposed to be in the ed.

I did not even hesitate. I wrote the person up and called the nursing supervisor to have her personally walk it down to the ed and report this to the manager there.

Specializes in Specializes in L/D, newborn, GYN, LTC, Dialysis.

Wendy did you ever know you are my hero? How WELL you handled this......better than I WOULD Have..What a first-class A$$hole! Ya done good, girl. Keep your head UP!;)

Specializes in NICU, Infection Control.

Writing him up vs assault and battery??

Hmm. Choices, choices.

You did good, Wendy, you did good!

Specializes in Geriatrics, LTC.

Good Job Wendy....what an azz he is!

Specializes in LTC/Peds/ICU/PACU/CDI.
originally posted by kaycee

like you i don't like to write people up either. but this guy needed it bad and i think i would follow it up with a little call to the manager of the er, and the charge nurse in the er that night. just the comment about "she's only a pt from a nursing home" would have set me off. i'm a charge nurse in the er and if one of the tech's(that's what we call them) behaved in that manner i would want to know about it and believe me, he would of wished he hadn't opened his mouth.

not only should you've written his orifice up...but i would've investigated the reason why this patient was sent-up so soon...despite having an agreement with the ed/er nurse that had that patient. did this guy take it upon himself to transport this patient because it was more convenient for him to do so at that time (maybe he was going on some sort of break or something), or maybe he's that controlling in his own department??? i certainly would follow-up with the nurse mgn of both yours & the ed/er department. that sort of thing needs to be stopped in its tracks!!! well done wendy!!!

happy new years - cheers!

moe.

well I got a voicemail from my manager saying that she was "going to look into the matter"

we shall see, either way ... I was at my wits end with that guys attitude and found no other recourse

normally I can handle snide sarcasmic remarks but he just pushed it, I mean really, had the patient been alert and oriented and english speaking would he have said those things? ahhhhh maybet he would have haha

WTG, Wendy!!

I'm so glad you wrote him up. Betcha he won't pull that crap on you again, especially when his buds try to guess who wrote him up and discover that it was you.

Funny how being very judicious with write-ups can carry so much more weight with the staff. ;)

I think we have all lived that Med/Surg floor ER nightmare. You handled the situation very well.

Imagine what your patients think when they hear his comments. "A truly compassionate team player"..... Just one of the reasons health care gets a bad rap!!!!

Wendy-you were a lot more civilized with this sorry excuse of a person than I would have been....follow through and don't let it get pushed to the side....

I agree with nursepract. It's WAY too common. The two worst days/nights of my entire career were both on a Christmas Eve.

It wasn't a safe situation to have to receive 3 patients like that, and having that tech mouth off like that is literally adding insult to injury (or at last possible injury).

You really did do well. Very restrained, very professional... Yep, I'm impressed too.

Love

Dennie

Specializes in ER.

You did good Wendy. My compliments. :)

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