I am a educator and quality assurance person for my company, I work with a large amount of staff covering 17 facilities. This means I am the 'expert' and the go to person for policies and procedures.
It is impossible to know every P & P off the top of your head, most times you have a general idea but often I have to refer to the P&P link on the intranet!
Last week I firmly stated a P&P to a staff member who questioned it! I encourage everybody to challenge me because I am not perfect, so I rushed off to the intranet pulled up the P & P and found to my horror that I was wrong and the other staff member was correct. I have to say this is a rare occurrence for me as I am a stickler for accuracy.
So with cap in hand I informed the staff member who laughed hard, made sure i announced i was wrong to everybody who was working and then proceeded to mark the calendar with the date I was wrong!
The morale of the story is question anybody in nursing if you think they are providing incorrect information! The morale of my story is to check P & P before opening my mouth!!!!