"When was the last time I wow'ed a patient?" - page 3

by Mully 19,874 Views | 75 Comments

I recently went to a job interview and one of the first questions I was asked is, "When was the last time you wow'ed a patient?" Up until this point I thought the interview was going pretty well. I had worn my nicest suit, shaken... Read More


  1. 0
    what types of things do you do as a nurse to go above and beyond for your patient out of the kindness of your heart?
  2. 3
    I "WOW" my patients all the time. They just want a scratch behind their ears, a little walk, maybe a bit of soft food if the doc okays it. The clients on the other hand can be royal pains. Now we are expected to "baby sit" out of control children. Sorry I did not hire on as a baby sitter. Actually I most likely would get paid more if I were a baby sitter. Yes I'm on a rant fest.

    Fuzzy
    maelstrom143, canoehead, and 86toronado like this.
  3. 9
    I wow'ed a patient when I gave them narcan after they OD on whatever.
  4. 10
    I wow'ed the last patient I gave a suppository to, that's for sure.


    Wowza!
    DedHedRN, R!XTER, BlueBabyNurse, and 7 others like this.
  5. 0
    oh laughing out loud so hard right now!
  6. 1
    I can safely say I wow patients all the time. Each and every day I go to work, no exaggeration, I have at least one patient or family member who says, everyone is so nice and helpful here, no one ever makes you feel rushed or like they are too busy for you. I take pride in my job and I like to help people.

    That's not to say you have to be smiley and subservient to patients all the time, but I like to go the extra mile when I can.
    bcolon likes this.
  7. 4
    I recently had a similar question on a phone interview. Except my question was, " When was the last time you went above and beyond for a patient?" I can't remember exactly how I answered, but she was not satisfied with my answer,stating that was too generalized and kept trying to coach me for a more specific answer. I elaborated a couple more times, and even mentioned how at one time I won an ACES awared ( Award for Commitment and Excelence in Service). She informed me that was still to general. At this point, all I could say was " Um, Um, um , um..." I was literally left stammering, and at that point, I just felt like any answer I gave would not be good enough. Finally , I said, " Maybe we should just conclude this interview, now."
    I spoke with some previous colleagues after this for some input. They all basically said the same thing... I may not have ever rushed into a burning building to save someone , but the many things that I did on a daily basis, contributed to an overall greater good.( troubleshooting, diffusing anger, friendly, always willing to help fellow staff members so that things run more smoothly for the patients!)
    I figured I would treat this question as a learning experience for the next interview.
    maelstrom143, chevyv, nursel56, and 1 other like this.
  8. 2
    "When was the last time you 'wow'ed a patient?" is not the same question as "when was the last time you went the extra mile for a patient?" Since the question itself makes so little sense in the nursing world I guess it would be fine to answer one that you think is sort of close to that - and does make sense, which is probably what I would do - but it seems as though the person asking the question wants to hear about a reaction of some sort from the patient, because how would you know they were 'wow'ed otherwise?

    It's the kind of question someone who is not a nurse or who hasn't been near a patient in decades would ask. It sounds like something someone in sales or marketing would ask so there is some risk in re-interpreting the question. It doesn't indicate a lack of imagination on the part of the interviewee if they are flustered by it.
    AZ_LPN_8_26_13 and Mully like this.
  9. 5
    Quote from nursel56
    "When was the last time you 'wow'ed a patient?" is not the same question as "when was the last time you went the extra mile for a patient?" Since the question itself makes so little sense in the nursing world I guess it would be fine to answer one that you think is sort of close to that - and does make sense, which is probably what I would do - but it seems as though the person asking the question wants to hear about a reaction of some sort from the patient, because how would you know they were 'wow'ed otherwise?

    It's the kind of question someone who is not a nurse or who hasn't been near a patient in decades would ask. It sounds like something someone in sales or marketing would ask so there is some risk in re-interpreting the question. It doesn't indicate a lack of imagination on the part of the interviewee if they are flustered by it.
    This is true, you can go the extra mile all day long and never get a thank you or even as much as an acknowledgement.
    bcolon, R!XTER, NO50FRANNY, and 2 others like this.
  10. 6
    Wowing patients as the standard is exactly why I am in graduate school. Our goal should not be to wow every patient. That isn't why any of us became nurses. We are there to provide the highest level of care we can but some folks will never be wowed. Some people will run us to death and use us as waitresses for 12 hours and not even a thank you. That is our reality
    libbyliberal, Sammie7, R!XTER, and 3 others like this.


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